Can't connect to apple store on my touch!!
I just reset my apple id and when I try to sign in on my touch, it says "can't connect to iTunes Store"
Hi Mattbourget!
I have an article here that can help you resolve this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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Hi iwaniwe,
I'm sorry to hear you are having issues with this. If you are still having issues connecting to the iTunes Store or Mac App Store from your Mac, you may find the troubleshooting steps outlined in the following article helpful:
Can't connect to the iTunes Store
Regards,
- Brenden -
Can not connect with apple store
Can not sign in to apple store
Are you sure your Apple ID and password are correct (had to ask)?
What happens when you try and do you get any error messages? -
HT204088 I am not able to connect to apple store?
Error can not connect to apple store
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit -
I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
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My ipad Apple ID is not working it's showing that can't connect to App Store please help me
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Same problem as well...getting very frustrated
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At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps
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Can't connect to the iTunes Store -
My Apple ID was disabled. I reseted it successfully. Afterwards, when I am trying to update the pending apps in App Store on my phone, in order to sign in to iTunes Store I am requested to enter a password to the wrong Apple ID which definitely does not belong to me ('[email protected]'). Of course, I don't know this password and, consequently, I can't connect to Itunes Store on my Iphone. As a result my Viber and Facetime are not active in the meanwhile. What should I do? Thanks in advance for kind help and solution.
Where did you get this iPhone?
Was it new or second hand?
You have to sign out then sign in with the correct Apple ID and password.
Settings > iTunes & App Store > Apple ID: > do it here. -
After moving from my home country (Poland) to the Middle East (UAE) with the same computer I can not get connected to Apple Store and iTunes Store. Any clue why?
Regards,
MaciekClick the round flag icon bottom right corner of the App Store window.
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Can sign in with Apple ID, but can't connect to App Store for updates
My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.
OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
Hope this helps a fellow user out there. -
I am trying to connect to apple store and keep getting the message unknown error occurred (-3212) what is this, and how do I fix it, so I can
access the store againRun it in compatibility mode and input the credentials.
Mylenium -
Can not connect to Itunes Store through Apple TV.
I am trying to rent a movie from Apple TV and keep getting a message saying that it can not connect to Itues Store.
I don't have the parental controls turned on. I have tried to sync a video I purchased on itunes on my macbook and it will not transfer and comes up with an error that the apple tv cannot connect to the itunes store to authorise.
I'm connected to the internet through a web proxy, however, itunes works normally through this on my macbook and I can download without problems, so I can't understand why the apple tv won't connect to the itunes store. -
My iTune is not connecting to Apple Store. What can I do?
My iTune is not connecting to Apple Store. What can I do? I do everything. Log in and all requirements. Few days back its working properly but not right now.
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
I ran the diagnostics in Itunes and this is the results
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-15 22:46:58.
Itunes just keeps loadingUse this article to continue trying to troubleshoot this issue.
Can't connect to iTunes Store
B-rock
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