Can't connect to apps store when I'm trying to update and download apps. What's wrong?
When I'm trying to update apps and download apps, apps store pops up and said that cannot connect to apps store. Does anyone having the same problem? Thank you.
Most likely the problem is again with some firewall/privacy filter. Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? Some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.
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My bestfriend signed in my phone as her iTunes which she owes money to i tried logging back into mine and it won't let i tried setting and iTunes logout logged in as me and it say it but when i go to update and download a app its still showing up her username and stuff so i can't do anything .
What id shows at the bottom of the Featured tab in the App Store app ? You could try tapping on the id there and logging out of it and then log back in with your account - if your friend downloaded any apps then those apps will be tied to her account, so only her account will be able to download updates to her apps.
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My iPad can not connect to iTunes store when I'm trying to sign in
What should I do.. When I'm signing in to my iTunes store it kept saying I can not connect to iTunes store
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I can't seem to find a solution to this problem. My iPad was fine yesterday?
I can't seem to find a solution to this problem. My iPad was fine yesterday?
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Getting message Can not connect to iTunes Store when updating apps
I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
My iPhone 4 won't connect to the apple store when I'm trying to 'update' apps. Any ideas?
My iPhone 4 won't connect to the apple store when I'm trying to 'update' apps. Any ideas?,
PUT THE CORRECT PASSWORD, OR ELSE YOU CAN UPDATE THROUGH ITUNES. GO TO APP SECTION ON YOUR ITUNES, CHECK FOR UPDATES, CLICK THE UPDATES OPTION, IT WILL GET DOWNLOADED, AND THEN SYNC.
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My ipad2 says it can't connect to iTunes Store when I try to download something. I could do this a few days ago but not now. Anyone tell me why?
Try signing out then back in. Try again.
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Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?
I have the same issue. How did you solve it?
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It's says Can't connect to iTunes store ,when I try from my IPad!?
I It's says Can't connect to iTunes store ,when I try from my IPad!?
Try signing out then back in. Try again.
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I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"
Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone. -
App store keeps crashing after trying to update to latest 10.8.3 update ,
what can I do I can not reinstall it from anywhere! Everything runs so slow!
It is reaally frsutrating trying to find the app store in apple's site can anyone pinpoint to where can I download it again and try to get to work?
ThanksTry the Combo update from the Apple Support page - http://support.apple.com/kb/DL1640.
Good luck,
Clinton -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!
You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com -
Mac App Store non responsive after trying to update to OS X 10.10.3
Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.
This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?
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