Can't Connect to Database - TNS Names Trouble

Hi all, this is my first posting, so bear with me as I struggle
through trying to word it in a logical manner that you can
understand! I'm definitely not an Oracle guru, but some of my
job duties require me to interact with several databases -- so I
know enough to get by. After the battle with the Nimda virus, my
system could not find the files to start SQL Plus and the icon
had turned to generic. In an attempt to try and resolve this, I
downloaded and installed the 8.17 client. I set up several
connections through Net 8 config asst, but some of them would
not work. Here's additional background info: we are moving to a
new clustered DB configuration. The old config was numerous
individual databases, but the new DB incorporates all the old
ones (just separate accounts). The funny thing is I have no
problem setting up connections to the old databases, but have
had zero luck connecting to any account on the new DB. I have
coworkers that are using an older version of SQL PLus and SQL
Net Easy Config and they don't have any problems connecting to
the new DB. We double checked there TNS names against mine and
found no differences. Also, I still have the old version of
Oracle loaded, because it wouldn't let me uninstall it -- I
loaded the 8.17 in a new home. I'm desparate, so any help at
all will be very appreciated. Sorry for such a long post.
Thanks,
SS

Steve,
This sounds like a job for Oracle Support. There are so many
factors here, and if the tnsnames.ora files are the same, it
will need some industrial strength investigation.
Alison
iSQL*Plus Team

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    Agent binaries : /U00/app/oracle/product/11107/db_1
    Agent Process ID : 32520
    Parent Process ID : 32490
    Agent URL : https://rac1.sy.com:3938/emd/main
    Repository URL : https://rac1.sy.com:1158/em/upload/
    Started at : 2009-03-04 01:35:36
    Started by user : oracle
    Last Reload : 2009-03-04 01:38:08
    Last successful upload : (none)
    Last attempted upload : (none)
    Total Megabytes of XML files uploaded so far : 0.00
    Number of XML files pending upload : 80
    Size of XML files pending upload(MB) : 15.03
    Available disk space on upload filesystem : 41.57%
    Data channel upload directory : /U00/app/oracle/product/11107/db_1/rac1.sy.com_test1/sysman/recv
    Last attempted heartbeat to OMS : 2009-03-04 02:06:44
    Last successful heartbeat to OMS : unknown
    Agent is Running and Ready
    Edited by: jdanton on Mar 4, 2009 11:08 AM
    Edited by: jdanton on Mar 4, 2009 11:09 AM

    Oracle 11g.
    I have the same error
    [HTTPThreadGroup-11] ERROR eml.OMSHandshake processFailure.806 - OMSHandshake failed.(AGENT URL = https://server:3938/emd/main)(ERROR = INTERNAL_ERROR)(CAUSE =java.sql.SQLException: Io exception: Socket read timed out)
    Any one have found a solution to the problem.
    _Pete                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

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