Can't connect to external network

Switched from a Netgear router to a Cisco E2500 and now my Samsung blue ray won't connect to internet.
It says physical connection established but can't connect to external network.
     Thank you for any help in this matter

Before I suggest you for any kind of troubleshooting steps, I would like to ask few questions. Let me know the name of the ISP. Leaving Samsung TV, do you have any computer which can access the internet wired and wireless? If yes, what IP address do you get in the computers?

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