Can't connect to get 2.2 update - Help please!

I'm trying to sync my iPhone. I click "check for updates". My computer is connected to the internet. But I get the message "iTunes could no contact the iPhone software update server because you are not connected to the internet." However, I can access iTunes and buy songs.
Any idea why I can't access the update?
Also - my Exchange email hasn't been able to connect for a week. IT just say s "connecting" at the bttom of the email screen and the dial just keeps going in circles.
Could all of this be related?
Thanks for your help!

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. Already done
- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
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- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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Apple Retail Store - Genius Bar

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Hi Kellyssi,
Thanks for visiting Apple Support Communities.
If you're being asked repeatedly to check terms and conditions, try restarting and then resetting your iPhone:
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http://support.apple.com/kb/ht1430
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Can't connect to get 2.2 update - Help please!

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