Can't connect to internet, Motorola cable modem seems to freeze
I have had this problem more and more fequently the past three or four weeks: I'm connected to the internet by ethernet through a motorola cable modem (SB5101). As long as the PC activity light on the modem is rapidly flashing amber things are fine. As soon as the activity light goes solid amber with no flashing I can no longer connect to the internet or send or receive mail. During one of these "freezes" when I check network status in the network pane of system preferences the light beside ethernet is yellow and the message says-"Built in ethernet is currently active. Built in ethernet has a self assigned IP address and may not be able to connect to the internet." When I check when my connection is working I get a green light and this message "Built in ethernet is currently active and has the IP address 70.44.etc. etc.(not sure if I should make the whole IP address public or not)You are connected to the internet through built in ethernet." I also notice when I check the Built in ethernet under network in sytem preferences that the IP address changes depending on whether the modem seems frozen or not. When disconnect the power to the modem and reconnect, I notice that within about two minutes the IP address changes and I can get back online again. Or at least I could. last time I did this the IP address did not change and I couldn't get back online. Now I'm using my iBook connected via ehternet, which is working fine for now (past 15 minutes). When I first plugged the iBook into the ethernet (I normally connect to the iBook through a snow airport, which I've disconnected to try to isolate this problem) I got this message(with an exclamation in a stop sign)-"IP configuration- 70.44.53.etc in use by 00:01:50:23:3e:c2 DHCP server24.229.54.226". I clicked through the box, and the iBook is still connected to the internet and working. I have contacted Motorola tech support, and it seems the modem is OK. I will contact my cable company next, but I don't have high hopes. Any help would be greatly appreciated.
sig-
Thanks for your reply to my post. I was able to get back on the internet with the G4 using your suggestion, but the modem continues to freeze, whether connected to the iBook or the G4, using ethernet or airport. I will contact my ISP.
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