Can't connect to internet; no email settings or anything!

I definitely have a data plan.  I can connect to the internet easily by wifi but i just can't connect through my mobile operator.  i've downloaded the Facebook and Twitter apps from wifi but can't use them because they claim I have no data plan.  
I have searched for help, on here and everywhere.  Everyone says do the hub whatsitsface menu key then register now thing (sorry), or go on email settings.  
I don't have email settings!  It says that they're either in the menu or under setup.  It's NOT in the menu and under setup all I have is setup wizard, set up wifi, set up bluetooth and Orange plus, which doesn't help.  
I don't have email settings.  I'm starting to think there's something missing on my device because in all the instructions and everything it says that when you go into setup > setup wizard > email setup, you're just supposed to go from there.  I only have one option at that screen and it's for the work email with the enterprise server. :\ That's not what I want....
The menu > register now thingy doesn't work, a box comes up saying "registration message sent!" in a cheery little way when actually it does nothing.  
Sorry for writing so much.  I bought this Blackberry yesterday and I really don't have time right now to be fiddling around this much with it.  Kudos for anyone who can get me going! <3

FlowerFaerie087 wrote:
I definitely have a data plan. 
Yea, I'm going to ask anyway. But, do you have THE BlackBerry Data Plan from your mobile provider. Not just any generic data plan will cut it.
FlowerFaerie087 wrote:
 I can connect to the internet easily by wifi
Doesn't matter. You can connect to the internet even if you remove the SIM completely from your BlackBerry.
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