Can't connect to internet on WiFi network
I have a cable modem hooked to a wired router (Linksys) hooked to a wired/wireless router (DLink). My Windows laptops and PSP can connect to my WiFi network just fine, and up until about 2 days ago, my iMac could too. But now, it recognizes the network and I can connect to my other computers, but I cannot connect to the internet. When I used the diagnostics from OSX, sometimes they would say the internet was working (though it definitely wasn't) and sometimes it would say it wasn't. My signal strength is fine and I haven't changed any network settings on the computer or to the network itself. I think I just installed some updates from Apple, but I'm not sure. Please advise.
I had the same problem on my G4 tower a few weeks ago. Drove me nuts! I finally got past it by accident. I had created a Home location in the Network preference panel. That one wasn't working. Could see the local network, but couldn't hit the internet to save my life. By accident, I switched back to the Automatic location that comes as a default. That one worked! Haven't had a problem since.
I think the issue might be preference corruption of some kind. I'm not sure.
Anywho, try creating or using a different location on your Mac and see if a fresh set of setting will get you through to the internet.
Doc
Similar Messages
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Can't connect to any secure WiFi network. Help...!
Hello,
I am unable to connect to any secure wifi network. Using iPhone 5, Model : MD300B/A, Software : 6.1.4 (10B350). Whenever I try to connect to any secure wifi network, it says password incorrect. But it connects fine with unsecured networks. Double checked the same secure networks with my iPad and it works fine. Tried reseting the network settings and all settings. Updated to latest firmware (6.1.4). Still not working.
Please help.
Regards,
MadhavanI have the same problem. I can't connect to any password protected networks. I type in the correct password, but I'm unable to login. I don't have the option for the iphone to forget the network, because I've never been able to log in and therefore there is nothing to forget. The option doesn't even come up. Is anyone else having this problem? It is this way for 2 different networks.
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Can't connect to my home WiFi network
I'm using a linksys router and using WEP security. The iphone can see my network, but when I enter the password it tells me I can't connect. I can't seem to make the phone forget the network so that I can start over.
Any help would be appreciatedI have the same problem. I can't connect to any password protected networks. I type in the correct password, but I'm unable to login. I don't have the option for the iphone to forget the network, because I've never been able to log in and therefore there is nothing to forget. The option doesn't even come up. Is anyone else having this problem? It is this way for 2 different networks.
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Can't connect to internet even though Network prefs show all green lights
I have 3 iMacs in our office with the same issue.
I can get them to connect to the internet using Airport but not Ethernet. When I connect the ethernet the computers network preference screen shows that a green light and that an ip address has been assigned via DHCP.
When the ethernet is connected I can connect to other computers on the network but cannot access any external sites.
Things I've tried:
-repair permissions
-making sure OS X firewall is off
-I tried to ping the router = got response
-Tried pinging other internal office IP address = got reponse
-Tried pinging external sites = no reponse
-I've tried restarting the router and the DSL modem and the computers, but nothing works.
Any ideas?This is usually the other way round: users can connect with Ethernet but not with Airport, so my first reaction is to think about a hardware problem with the router. I would have thought DNS might be a problem (not excluded totally) but you are not able to ping to external sites, while you can ping the router and other devices on the LAN.
To help refining the problem, how about other (non-Mac) computers: do you have any there; and are they suffering the same problem? If so, the problem may be in the router and it may be an idea to try with another. If not, there is a problem with the settings on the Macs.
When did this problem start; and what changes did you make around that time? -
Can't connect to internet through Airport network
Previously - worked
Internet: DSL
Network: via Airport Extreme
Computers: 3 (G4 Tower, PowerBook G4, Xbox360)
Setup: I ran the ethernet cable out of the modem into the Aiport Extreme. Then I ran another ethernet cable into a router which then split the signal into two lines -- one going to the tower and one going to the Xbox. The laptop connected wirelessly. This worked using DHCP assigning multiple IP addresses to all on the network and indeed the two computers surfed the net with ease and I had no problems connecting or staying on Xbox Live.
Currently - doesn't work
Internet: Cable (Charter)
Network: same
Computers: same
Problem: I recently switched from DSL to Cable internet for faster speed. Here is what i found: When i connect the ethernet cable directly into the tower from the modem i can access the internet. If i connect the ethernet cable directly into the PowerBook G4 i get nothing. If i try to connect the ethernet cable to the Airport from the modem i get nothing as well. At first all i thought i had to do was change the account settings from that of the DSL to that of the Cable internet -- only there are no account settings for the Cable internet. I literally just plugged in the cable and was ready to go. I have tried resetting my airport to get rid of my previous [DSL] settings and redoing the Airport Setup Assistant to no avail.
G4 Tower, PowerBook G4 Mac OS X (10.3.9)ok so i unplugged my modem for a few minutes and then plugged the ethernet into the airport and turned the modem back on. now i can get internet on both my laptop and my tower. that works, thanks!
an odd aside tho is that before, when i was connecting through PPPoE, the laptop would automatically connect to my network (regardless of how many networks the airport card was picking up). now that i have the airport set to just connect via ethernet i have to manually log onto my network every time. is there a setting i'm forgetting about that enables automatic log in or is this just the case with connecting via ethernet?
here is the next problem, though. i bought a wireless adapter for my 360 and it cannot detect my network. it detects two other different networks that are in my complex but not mine. i have no idea if this is an airport issue or a 360 issue as powerbooks just automatically detect an airport base station. i have tried testing it in the same room as the airport with no luck. the only way i have connected to Xbox Live so far was to hard line an ethernet cable to the 360, shut the modem off, turn it back on and connect that way. if anyone knows anything about the 360 or has had similar problems trying to get their 360 up and running wirelessly through an airport please let me know
Mac OS X (10.3.9)
Mac OS X (10.3.9) -
Can't connect to a specific wifi network
Hello, please, someone can help me? (sorry for my poor english, not native)
First of all, i's important to say that I could connect normally to this network before, and then suddenly it stopped connecting. I can say it's a problem with my device, 'cause the other device I have still can connect to this network normally. I deleted it from the list of saved networks, tried to able and disable some of the advanced options... Nothing worked.
Nothing has changed, passwords, settings, nothing. I'm pretty sure it's a specific issue between BBZ10 and this network, 'cause I can connect normally to my home's and my neighbor's wifi network.
Please, anyone?Hi and Welcome to the Community!
The first thing to check is your installed BB10 OS level...refer:
Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
If it is not the most recent (10.2.2.1531), then it is highly recommended that you update via Sachesi, LINK (only if your carrier supports it), or AutoLoader:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-BB10-OS-Using-Sach...
http://supportforums.blackberry.com/t5/BlackBerry-10-Smartphone/How-to-Reload-your-Blackberry10-OS/t...
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I can't connect to Internet with WIFI
Hi !
First, sorry for my so bad english but I'm French ;-)
I'm so desperate !
I have a Blackberry Curve 8520. I bought it on july. It worked very well, but since 3 months ago, i can't connect the BB to internet (with Wi-Fi or WAP).
I tryed many Wi-Fi, i tryed all the options and now i'm so desperate... Nothing works for me.
Can someone help me please?
Solved!
Go to Solution.You can try this im also using Curve 9300 3G version 6 o.s
1.Turn Off / Uncheck your Mobile Network
2. Enable Wi-fi if theres a WEP just put in it.
3. Data Service should be ON - can be found on Mobile Network Options
4. Browse - Browser, Social apps etc
Hope helps
I guess if it is in WI-FI mode we can't call / receive Calls or Text on your network, seems strange in BB. -
Nokia N8 Can't connect to internet via WIFI
HI!
I have some problems to connect to internet via wi fi! I can connect to my wifi adaptor on my pc(hot spot) with no issues but it wont be able connect to the internet I checked this issue whit a sony ericrson xperia x8 and theres not any problem but my N8 cant connected to internet.
Solved!
Go to Solution.alucard3 wrote:
Resolved by unofficial but efficiently hotfix.
http://www.n8fanclub.com/2012/12/wlan-connectivity-software-update-for.html
Hi am having the same problem but the link above does not work?
Thanks
ledders -
IOS devices can't connect automatically to known wifi network anymore (only manually)
Hi there.
Just changed my old wifi router belkin 54g with a new sitecom 300n X2 (with 802.11n); after the change all my iOS devices (iphone4, ipod touch and ipad2) are not able anymore to automatically connect to my wifi network.
The network is recognized and after inserting the password the devices connect perfectly to the network, but if I switch off the wifi interface and then i switch it on again the devices don't connect to the known network automatically, I have to tap on my network in the list to join it, even if password is not requested anymore (just once, when connecting for the first time). My Macbook and other Android devices are automatically connecting fine.
I tried to forget the network and reconnect to it, I did a reset of the network stack under Settings->General->Reset, I did a device reset but nothing worked.
I even tried to limit channel bandwidth of the router to 20 Mhz (suggestion found in a forum) but no success, and I also changed the wifi channel to avoid interference, but again no success.
Any help will be really appreciated.
Thanks a lot and regards.Hi there.
Just changed my old wifi router belkin 54g with a new sitecom 300n X2 (with 802.11n); after the change all my iOS devices (iphone4, ipod touch and ipad2) are not able anymore to automatically connect to my wifi network.
The network is recognized and after inserting the password the devices connect perfectly to the network, but if I switch off the wifi interface and then i switch it on again the devices don't connect to the known network automatically, I have to tap on my network in the list to join it, even if password is not requested anymore (just once, when connecting for the first time). My Macbook and other Android devices are automatically connecting fine.
I tried to forget the network and reconnect to it, I did a reset of the network stack under Settings->General->Reset, I did a device reset but nothing worked.
I even tried to limit channel bandwidth of the router to 20 Mhz (suggestion found in a forum) but no success, and I also changed the wifi channel to avoid interference, but again no success.
Any help will be really appreciated.
Thanks a lot and regards. -
I have an issue with my MacBook pro (MAC OS X 10.8.3) when trying to access Internet. I am behind an ADSL box (Orange). I have a PC on the same LAN which accesses Internet perfectly via the same Box.
On the MAC, I have tried WIFI and Ethernet. And have same issue on both. I have checked the IP address (the ADSL box is a DHCP server) but the MAC doesn't get a proper IP and network mask I tried a manual IP address setup and it doesn't get better. I have setup the DNS servers for my Internet provider, but I get DNS error. I have tried 2 Internet browsers (Chrome and Safari), both have the same issue.
I tried to put my MAC on a different ADSL box (I have 2 acccesses with 2 providers at home) and get the same issue.
I also noticed a havy CPU load on the mDNSResponder process (at least 30%). I have restarted it, but no improvement.
Last, I have repared the permissions.
From those trials, it seems that the problem is on the Mac side. But I am completelly without any new idea, so I need help
ThanksPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Can't connect to internet through wifi
We've been having some internet problems recently, where our wifi works great but the dns lookups failed. My dad fixed this on our desktop and a few laptops this morning, but I don't know what to do with my phone. He had to go to work so I'm kind of hoping theres a simple solution to this. I've already tried "forgetting" our networks and putting them on again, but to no avail. Please help if you can. Thanks.
Hi CheeterBird
Reset Network Settings:
Settings > General > Reset > Reset Network Settings -
Lion says "can't connect to internet" after sleep; network is fine
So our two-month-old MacBook Pro has developed an unusual tic. Now when we wake it from sleep, it is initially unable to access the internet through browsers or mail -- even though AirPort is connecting to the network and other devices on the network (iPhones and computers) can reach the internet just fine. Running Network Diagnostic says that the internet connection is fine. After several minutes, with no user input, it restores the internet connection. This machine is running OS X 10.7.2.
Here is what I found in Console when I slept the computer and woke it (note that "tardis" is our wireless network):
10/28/11 9:02:15.000 PM kernel: sleep
10/28/11 9:02:52.000 PM kernel: Wake reason: EC.LidOpen (User)
10/28/11 9:02:52.000 PM kernel: Previous Sleep Cause: 5
10/28/11 9:02:52.000 PM kernel: wlEvent: en1 en1 Link DOWN
10/28/11 9:02:52.000 PM kernel: AirPort: Link Down on en1. Reason 4 (Disassociated due to inactivity).
10/28/11 9:02:52.000 PM kernel: en1: 802.11d country code set to 'X0'.
10/28/11 9:02:52.000 PM kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/28/11 9:02:52.000 PM kernel: Sound assertion "0 == fAudioEngineArray" failed in AppleHDADriver at line 3047 goto Exit
10/28/11 9:02:53.000 PM kernel: en1: 802.11d country code set to 'US'.
10/28/11 9:02:53.000 PM kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/28/11 9:02:53.166 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
10/28/11 9:02:53.173 PM configd: network configuration changed.
10/28/11 9:02:53.000 PM kernel: nstat_lookup_entry failed: 2
10/28/11 9:02:53.000 PM kernel: nstat_lookup_entry failed: 2
10/28/11 9:02:55.000 PM kernel: MacAuthEvent en1 Auth result for: 00:14:6c:94:93:72 MAC AUTH succeeded
10/28/11 9:02:55.000 PM kernel: wlEvent: en1 en1 Link UP
10/28/11 9:02:55.000 PM kernel: AirPort: Link Up on en1
10/28/11 9:02:55.000 PM kernel: en1: BSSID changed to 00:14:6c:94:93:72
10/28/11 9:02:55.000 PM kernel: AirPort: RSN handshake complete on en1
10/28/11 9:02:55.044 PM configd: network configuration changed.
10/28/11 9:02:55.070 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
10/28/11 9:02:55.071 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on tardis because it is protected and not on the exception list
10/28/11 9:02:55.071 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
10/28/11 9:02:55.073 PM configd: network configuration changed.
10/28/11 9:02:56.563 PM ntpd: bind(25) AF_INET6 fe80::2acf:daff:fedf:b3a6%5#123 flags 0x11 failed: Can't assign requested address
10/28/11 9:02:56.564 PM ntpd: unable to create socket on en1 (57) for fe80::2acf:daff:fedf:b3a6#123
A short time later, Safari was able to connect to the net. Console then added this:
10/28/11 9:04:32.238 PM airportd: _doAutoJoin: Already associated to “tardis”. Bailing on auto-join.
10/28/11 9:04:32.000 PM kernel: en1: BSSID changed to 00:14:6c:94:93:72
Does this mean anything to anyone? Thanks in advance for any help you can offer.I am having the exact same problem. It started with 10.7, was fixed with 10.7.1, then came back again with 10.7.2.
-
Help! Safari / Firefox won't connect to internet on WiFi?!
I can't connect to internet using WiFi from Safari OR Firefox from my home WiFi (Apple WiFi router.)
Here are weird facts:
- They both work from this laptop at home using Ethernet
- They both worked at AppleStore WiFI today
- Internet at home is fine from other MacBook, iPad and 2 iPhones
AppleStore guy reset a lot of Safari and network settings, suggesting that would fix anything, but it still does not work from this laptop at home over WiFi?!
Any ideas?!
Thanks!
MarkThanks, Linc. FYI, I don't believe I've installed any new 3rd pary items for some time (although some of them may have updated to newer versions more recently?)
I've posted output from Terminal commands below. Let me know what you see in it!
FYI, I've been considering updating to Lion OS. Would that a) help me with this situation, and/or b) cause me other new problems?!
Thanks,
Mark
Last login: Wed Nov 2 16:42:20 on console
markmb:~ Mark$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
net.telestream.driver.IODVDImage(1.0.4
com.parallels.kext.prl_netbridge(6.0
com.parallels.kext.prl_vnic(6.0
com.vara.driver.VaraAudio(1.0.1)
com.parallels.kext.prl_usb_connect(6.0
com.parallels.kext.prl_hypervisor(6.0
com.parallels.kext.prl_hid_hook(6.0
markmb:~ Mark$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
Password:
com.parallels.vm.prl_naptd
com.sierrawireless.SierraSWoCMon
com.roamingclient.cell.mac.roamingclient
com.parallels.desktop.launchdaemon
com.micromat.TechToolProDaemon
com.google.keystone.daemon
markmb:~ Mark$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
com.culturedcode.thingshelper
com.parallels.vm.prl_pcproxy
com.parallels.desktop.client.launch
com.micromat.TechToolProAgent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.root.agent
ws.agile.1PasswordAgent
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3
markmb:~ Mark$
markmb:~ Mark$
markmb:~ Mark$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
/Library/Components:
/Library/Extensions:
tun.kext
/Library/Frameworks:
.DS_Store
Adobe AIR.framework
DivX Toolkit.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
MacFUSE.framework
NyxAudioAnalysis.framework
PluginManager.framework
TSLicense.framework
iPassCommon.framework
/Library/Input Methods:
/Library/InputManagers:
1PasswdIM
GearsEnabler
ProfcastGaragebandPlugin
/Library/Internet Plug-Ins:
.DS_Store
AdobePDFViewer.plugin
DirectorShockwave.plugin
Disabled Plug-Ins
DivXBrowserPlugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
Google Earth Web Plug-in.plugin
JavaPlugin2_NPAPI.plugin
JavaPluginCocoa.bundle
NP-PPC-Dir-Shockwave
OVSHelper.plugin
OfficeLiveBrowserPlugin.plugin
Photo Center Plugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
.DS_Store
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.micromat.TechToolProAgent.plist
com.parallels.desktop.launch.plist
com.parallels.vm.prl_pcproxy.plist
/Library/LaunchDaemons:
com.apple.third_party_32b_kext_logger.plist
com.google.keystone.daemon.plist
com.micromat.TechToolProDaemon.plist
com.parallels.desktop.launchdaemon.plist
com.roamingclient.cell.mac.roamingclient.plist
com.sierrawireless.SWoCMon.plist
com.sierrawireless.SierraReset.plist
/Library/PreferencePanes:
DivX.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
Growl.prefPane
MacFUSE.prefPane
NTFS-3G.prefPane
Perian.prefPane
TechTool Protection.prefPane
iPassConnect.prefPane
/Library/PrivilegedHelperTools:
com.roamingclient.cell.mac.roamingclient
/Library/QuickLook:
GBQLGenerator.qlgenerator
ParallelsQL.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AC3MovieImport.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DivX Decoder.component
DivX Encoder.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
Google Camera Adapter 0.component
Google Camera Adapter 1.component
Perian.component
/Library/StartupItems:
HP IO
HP Trap Monitor
ParallelsTransporter
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/InputManagers:
Smart Crash Reports
Library/Installer Logs:
Library/Internet Plug-Ins:
ClickToFlash.webplugin
Rave.plugin
Library/LaunchAgents:
.DS_Store
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
com.apple.FTMonitor.plist
com.apple.SafariBookmarksSyncer.plist
com.apple.apsd-ft.plist
com.apple.imagent.plist
com.apple.marcoagent.plist
ws.agile.1PasswordAgent.plist
Library/Mail/Bundles:
Library/Mail/Bundles (Disabled):
Library/PreferencePanes:
Contents
Library/ScriptingAdditions:
.DS_Store
1Password Addition.osax
markmb:~ Mark$ -
After I updated osx 10.9.5 I can't connect to internet through wifi. So, what the problem please help me to solve this problem urgent!!!
I've been having horrible wifi connectivity problems with my mid-2012 MacBook Air for the last several weeks. I just realized today that the problems started around the time that I upgraded to 10.9.5 on September 17th.
It's reached the point where I keep Airport Utility up in a corner of my screen so I can see whether I have internet or not before hitting Send or Post.
After reading Linc Davis' post from September 27th, above, I ran the Wireless Diagnostics when I lost internet. Internet access came back while the diagnostics were running. I pressed Continue and lost connection while the second was running. Based on Airport Utility, I do not have connectivity more than I do.
Note that Airport Utility usually shows that it can see the router, but there is no Internet access. Other times it shows that it can not see the router.
Wireless Diagnostics suggested that I restart the router (a new Airport Extreme that I installed in August.) Restarted the router did not solve anything.
All other devices, wired and wireless, are working fine. The affected device is the only one running 10.9.5 wirelessly.
Any help would be greatly appreciated. -
just got a new ipad2...recognizes wifi network at home, but can't connect to internet...help???
I just had a similar problem. Both the ipad 1 and ipad 2 in my household quit connecting to the network even though it seemed to recognize it. if you think it is recognizing your network, just not connecting, check to see if bluetooth is turned on. i had to turn bluetooth off and then manually enter the DNS number.
My solution also came after I re-started my network and reset all the settings on the ipad2. The DNS number then showed along with IP submet Mask and router. I used that dns number to enter into ipad1 after turning bluetooth off on it.
Totally unscientific fix that may have been more coincidental than correct but you might try it. BTW--no idea how bluetooth even got turned on to begin with.
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