Can't connect to internet via Nokia Suite 3.7

Situation: Win8 pro 64bit Nokia N9 64gb Nokia Suite 3.7 (downgraded to 3.6.36 which still works right) When trying to create internet connection using latest version (3.7) of Nokia Suite, it will say there's problem with configuration or "modem is already in use". With older version (3.6.36) internet-connection is working as it should. Please fix that to your next release

Hi overo,
Welcome to the forum! 
Is the OS of your Windows XP PC updated? It's advisable to keep both PC and phone's software up-to-date. Try also to repair Nokia Suite to isolate the issue. Just click the PC's start button, and then go to All Programs > Control Panel > Installed applications. Select Nokia Suite, and then choose Uninstall / Change > Repair. After this step, try to share our phone's connection to your PC and see if it'll work. Make sure that Nokia Suite mode is selected in your Asha 311 when sharing the internet connection to your PC via Nokia Suite.
Let us know how it will go. 

Similar Messages

  • Can't connect to internet using Nokia Suite

    Hello. I have a Nokia Asha 311. I could connect to internet using my USB cable and Nokia Suite without trouble in another computer similar to the one I'm using now. The difference is that that computer had windows 7 and this one has Windows xp (probably there are more differences, but this is the most noticeable). I have Nokia Suite version 3.8.48, it recognizes my phone, but everytime I tried to connect to the internet using the phone as modem, it says, inmediately (it isn't even trying to connect) "Failed to establish a network connection"
    What can I do? If I was able to use my Nokia Asha 311 in the other computer as a modem, I'm sure I can use here too for that. But there is something preventing it from working well. What can it be? I have already read the other posts about similar issues but I haven't found any solution in them.

    Hi overo,
    Welcome to the forum! 
    Is the OS of your Windows XP PC updated? It's advisable to keep both PC and phone's software up-to-date. Try also to repair Nokia Suite to isolate the issue. Just click the PC's start button, and then go to All Programs > Control Panel > Installed applications. Select Nokia Suite, and then choose Uninstall / Change > Repair. After this step, try to share our phone's connection to your PC and see if it'll work. Make sure that Nokia Suite mode is selected in your Asha 311 when sharing the internet connection to your PC via Nokia Suite.
    Let us know how it will go. 

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  • Satellite Pro P100 - Can't connect to Internet via LAN

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    Hi
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  • Can't connect to internet via dial up modem

    I recently purchased a Mac Book Pro computer and while I can readily connect to the internet via my workplace Ethernet based LAN, I am having problems connecting to my ISP via the USB dial-up modem that I purchased with the system. The problem it seems is that my ISP (Bluelight internet @ www.mybluelight .com) doesn’t support the OS-X operating system and when I try to connect from the Windows XP side, the system doesn’t recognize the modem because there is no Windows driver for it. So it appears that I have 3 options available: 1) obtain a Windows compatible driver for the MAC modem (easiest): 2) buy a new modem that is both windows and OS-X compatible; or 3) change my ISP to one that supports OS-X. As I see things, the easiest way around this problem would be to get a windows compatible driver for the modem so that I can access the web from the XP side. Is there a Windows XP compatible driver available for the MAC USB port modem? If not does anybody have any other suggestions? Thank You

    Try using a different USB port. Several people are having problems with the single port on the right.
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  • Can't connect to internet via wireless

    I am unable to connect to the internet via wireless on a consistent basis I can ping my router every time though. When the internet works it seems to be completely random. I tried some fixes posted on the forums for problems similar to mine like, setting my default gateway and using open dns servers, but neither of those fixes seemed to help with my set up. Any ideas?
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    What are the characteristics of the wireless networks to which you are trying to connect?
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  • Can't connect to Internet via ethernet

    I have two brand new 11" MacBook Airs.  I can connect to the internet via ethernet on one and not the other.  I little back story...
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    The same thing has happened to me, it just stopped working. No, I've had this problem for a long time with this machine, but the other day I was downloading some large files, and all the files dropped down to nothing, internet was gone.
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  • Can't Connect to Internet via Ethernet Cable.

    Hi
    I've looked around but haven't found anyone with exactly this problem. I can't get my MacBook Pro to connect to the internet via ethernet at my dorm. I am on the same connection with the same cable on a different computer right now, so I know that is not the problem. When I plug the cable in to my MacBook Pro it tells me that the cable IS connected, but when I try to go on a site on either Safari or Firefox, it takes a couple minutes trying and then tells me that I don't have a connection. I guess the problem lies somewhere between the connection and the browser. I am using DHCP (I don't know what that means but that's the default and other posts have said to make sure that that's what one is using) and the "connect using PPPoE" box is not checked. My ip starts out 192 etc. so I assume it isn't self-assigned. I WOULD LOVE ANY HELP YOU CAN OFFER.
    I just got back to school today and this is already making this semester pretty awful.

    I am having the same issue. Everything was working hunky-dory but then just up and stopped. The Airport works ok, but considering I am leeching off someone else's across the hall, that is not the most reliable solution.
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    I have reset the router several times, restarted my computer several times, and various combinations of the two, as well as changing ports and cables etc...
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  • Can't connect to Internet via Airport but CAN via Ethernet

    Yeah so I have tried TWO different of my AX's and can not connect to the internet via EITHER even though Network Status says "you are connected to the internet via Airport". But, if I hook the ethernet cable directly to the computer from the modem it connects to the internet fine. What am I missing. Oh yeah, and on one of the AX's the "music" tab does not appear next to the "WDS" tab thus not allowing AirTunes on that AX, any ideas on that too? PLEASE HELP!!

    CONNECTED!! After resetting the modem, llike you suggested, I am able to get the wireless network back up and running, BUT...I am still having problems with one base station not showing the "music" tab and thus not letting me stream music to it. When I hit "configure" the tab shows for a quick second then disappears. Any idea?

  • Both iMac and powerbook can't connect to internet via Airport.

    I have an iMac that is directly wired to an airport base station and a G4 powerbook that connects via a card. Neither can connect to the internet. The iMac is set up as follows:
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    I am completely confused as to what is going on. Can anyone please help?

    If it helps any, I'm in the same boat. I've had an AEBS that has worked well until yesterday. Now, my Powerbook can't connect to the internet via wireless or ethernet (connected directly to the AEBS). My POwerbook CAN talk to my networked HD. To make things worse, my two Tivos (connected to the network via an Airport Express & WDS) CAN connect to the internet.
    I'm totally confused. Since I can't connect to the internet when directly plugged into the AEBS, but can connect when I plug directly into the cable modem, I think I'm going to just buy a new AEBS...

  • Airport Express: can't connect to internet via adsl modem

    I have an old Airport Express which has worked fine in the past and a new ADSL internet account which works fine when I connect to it via PPoE Built-in-Ethernet. But despite following all the instructions in the Airport Setup Assistant I can't get Airport to work with the new modem (it works fine for AirTunes though). The thing is I don't really get how it could work with the new modem seeing as the Airport Setup Assistant doesn't ask me at any point what the username or password is for the new account.
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    Thanks again, I tried that but it didn't work either. Going back to basics, it might help if I tried to set out what I'm trying to take in a bit more detail:
    1. Having just moved house I have a new ADSL line and modem installed by the phone company and a new ISP that has provided me with a username and a password. Using those I have no trouble getting internet via an ethernet cable connecting my iBook and the Modem.
    2. I plug the ethernet cable into my AX and then plug the AX into the wall.
    3. Then I follow the AX set up assistant guide for setting up a new base station.
    4. I click the box for DSL or Cable Modem. I don't click the box for Router
    5. This is the step I'm most unsure about. Because it is the default option I click the box for DSL or Cable modem ... or over Ethernet with an IP address assigned automatically using DHCP." I do not tick "I do not use DHCP". But I don't really know what that means.
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    7. When I open Safari it tells me that I'm not connected to the internet. Clicking the network diagnistics box gives me green lights for everything up to and including ISP but not for the internet.
    Someone here mentioned that I might have to reconfigure my modem as a router. Is there anything to that?
    Thanks again for your help.

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