Can't connect to iTunes Store after Vista SP2 upgrade

Network connection OK & functioning. All other apps can connect to the internet. windows firewall has itunes and bonjour enabled. Flushed DNS. Upgraded to iTunes 8.2 and was able to connect to itune stores. Upgraded to Vista SP2 today and cannot connect to itunes store. Any ideas??
Itune Diag Summary:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite P205
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2AA898C8821C918D
Current user is not an administrator.
The current local date and time is 2009-06-09 19:11:20.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {173069C1-D899-4D3E-88E1-DC7BE3560769}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Jun 09 18:45:04 2009
Lease Expires: Tue Jun 16 18:45:04 2009
DNS Servers: 192.168.0.1
192.168.0.1
Adapter Name: {31DACFDD-8FC3-4A3D-BBCB-319A60DA357C}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
Last successful store access was 2009-06-09 14:34:29.

Fixed it. I had both windows firewall and Kaspersky firewall tuned off. Turned Kaspersky ON and confirm iTunes was allowed. Can now connect to itunes Store!! STRANGE. It won't connect with all firewalls turned OFF???

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Help!!!!!!!!!Can't connect to Itunes store after 7.5 itunes update!!!!!!!!!

Recently updated to itunes 7.5. States itunes store connection has timed out. Prior to this, had no problems connecting to itunes store. Since the update wont connect. I have tried everything. Here is my diagnostic readings. Can anyone help?????????????????
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion zd7000 (PD295AV#ABA)
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-23 15:19:36.
Video Display Information:
NVIDIA GeForce FX Go5700
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {085B0F32-8F99-4C01-A30E-2C36B51AAF5B}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 192.
Subnet Mask: 255.
Default Gateway: 192.
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Dec 23 14:28:29 2007
Lease Expires: Mon Dec 24 14:28:29 2007
DNS Servers: 24.94.163.100
24.94.163.100
24.94.163.101
Adapter Name: {B8FEA33F-7964-4899-8DC4-B56691878776}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Dec 22 13:06:20 2007
Lease Expires: Sun Dec 23 13:06:20 2007
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Message was edited by: mikelj13

I am afraid the are many possible causes for this.
Have you ever been able to connect to the store? If so, did you change anything just before the problem occurred?
The best way to start is to post your iTunes network connectivity diagnostics:
Help>>Run Diagnostics>>Network connectivity tests.
Paste the entire result into your next post.
In the mean time, you will see a number of threads about this which may give you some help.
Try briefly turning off your firewall to see if that allows connection. Think about other aspects of security software, antiphishing filters, popup blockers, parental controls. Web accelerators and proxy servers can also cause problems.

Can not connect to iTunes store after resetting password

After resetting password on iPhone 5,iPad can not connect to iTunes. Any one know how to correct?

I am having the same Issues.

Can't connect to iTunes store after upgrade to iTunes 10.5

I've been trying to get this to work all day. I've done the whole uninstall in this order and reinstall several times to no avail. I've also tried the "netsh winsock reset" thing I saw on another question which also didn't work.
On top of this whenever I try to sync my ipod touch 4g with it, it says that the iPod touch timed out so it couldn't sync (tried to sync several times).
Then I tried to upgrade to iOS 5 (also tried several times) but all I get is a frozen iTunes or the it hangs up on the backup phase. Can someone please help me solve this?!
This is all I get when trying to connect to iTunes store:
(Running Windows 7 Home Premium 64-bit by the way)

I was having the same problem earlier today, and what I ultimately did to solve the issue was:
Completely uninstall iTunes 10.5 by following http://support.apple.com/kb/ht1925
Find my backup iTunes Library File (*.itl) from the previous version, and copy it to "iTunes Library.itl"
See http://technicallyeasy.net/2009/03/restoring-a-previous-version-of-your-itunes-l ibrary/
Reinstall with the previous software, iTunes 10.4.1
The fact that the old 10.4.1 software works correctly in accessing the iTunes Store, and the new 10.5 software does not work correctly, suggests to me that there is some kind of bug in the iTunes 10.5 application itself. Hopefully the developers can figure it out. In the meantime, I'm happily working again on the previous version and will be planning to stay there until this mess has been cleared up.

Can't connect to iTunes store after getting dumped mid-download

So iTunes crashed while I was in the middle of downloading an album. Now I can't connect to the store to check for purchases and finish the download. I've tried everything I've found in the discussion forums and am using the most current version of iTunes, rebooted, restarted my DSL and wireless routers, flushed DNS, yadda yadda. What gives?
Error Message: iTunes could not connect to the iTunes store. Make sure your internet connection is active and try again.
Well, I'm posting this, so I think the active connection stuff is crap. I can't connect to the store through the regular website either. Bah!
Thanks for any help anyone can offer~~

I was having the same problem earlier today, and what I ultimately did to solve the issue was:
Completely uninstall iTunes 10.5 by following http://support.apple.com/kb/ht1925
Find my backup iTunes Library File (*.itl) from the previous version, and copy it to "iTunes Library.itl"
See http://technicallyeasy.net/2009/03/restoring-a-previous-version-of-your-itunes-l ibrary/
Reinstall with the previous software, iTunes 10.4.1
The fact that the old 10.4.1 software works correctly in accessing the iTunes Store, and the new 10.5 software does not work correctly, suggests to me that there is some kind of bug in the iTunes 10.5 application itself. Hopefully the developers can figure it out. In the meantime, I'm happily working again on the previous version and will be planning to stay there until this mess has been cleared up.

Can't connect to itunes store after upgrading to ios 5.01

hi there. after having recently upgraded my iphone 4 to ios 5.01, i cannot access the itunes store to update any of my previously installed apps or purchase any new apps. i've already tried doing a soft reset (home button + sleep button) and have also restored my iphone to factory settings to no avail. can anybody help?
thanks.

kipfkd01 wrote:
I was able to connect to the iTunes store before the upgrade but after going to iTunes 10 I have not been able to. Whats going on?
Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? Some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure. If you have Norton, you can find instructions for that utility on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.

Can not connect to itunes store after update

i did an update on my itunes now when i go to the store it says "itunes could not connect to the ituns store. make sure your network connection is active and try again". it has done this before when i did an update the last time

I have the same problem and I ran the diagnostic, and this is what I got...
Microsoft Windows Vista x64 x64 Ultimate Edition Service Pack 1 (Build 6001)
MSI MS-7380
iTunes 9.0.0.70
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 9E3F83C9EF7C7334
Current user is not an administrator.
The current local date and time is 2009-09-15 23:48:45.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GTS
** External Plug-ins Information **
No external plug-ins installed.
The LowerFilters values in the Windows registry are invalid.
Go here for more information:
http://support.apple.com/kb/TS2372
iPodService 9.0.0.70 is currently running.
iTunesHelper 9.0.0.70 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {58084DD3-570B-4FE4-869B-264F7CBC49DF}
Description: NVIDIA nForce Networking Controller
IP Address: 155.42.195.14
Subnet Mask: 255.255.255.0
Default Gateway: 155.42.195.1
DHCP Enabled: Yes
DHCP Server: 155.42.34.9
Lease Obtained: Tue Sep 15 23:10:02 2009
Lease Expires: Sat Sep 19 23:10:02 2009
DNS Servers: 155.42.34.9
155.42.34.9
155.42.33.10
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-13 09:18:46.

I can't connect to App Store after iOS 7 upgrade, I can't connect to App Store after iOS 7 upgrade

I can't connect to the App Store after iOS 7 upgrade

I could always connect, but I couldn't search for anything.
Just tried the steps in this thread:
Log out (Settings > iTunes & App Store) then did a hard reset (Home and Power button) then signed back in.
That worked for me.

Why can't I connect to Itunes store, after updating my ipad to OS 6?

Why can't I connect to Itunes store, after updating mt Ipad to Os 6?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

After updating to iOS 5, i can not purchase apps. it says can not connect to iTunes store

After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
Please help

You might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.

Hi I can not connect to iTunes Store in iphone after upgrade of iO6. What should I do now ???

After upgrade I can not open application store or iTunes Store it's coming error can not connect to iTunes Store what should I do ?

Apparently when I updated my software this morning it logged me off my Wifi for some reason (even though the wifi icon at the top of the screen indicated it was using it), I logged back in and could connect.

TA24260 I can not connect to itunes store! I have tried everything. help

Keep getting error message and can not connect to itunes store.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

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Can't connect to the iTunes Store

Every time I tap install or buy in the AppStore it gives me "can't connect to iTunes Store" -I'm running ipad mini ios 6.1

OKay guys what happened: My ipad mini was working fine as good as it should be. I was able to install games and multiplayer with the apps. And suddenly everything changed when I tried to go play multiplayer it says something that I can't do multiplayer cause there's a connection problem or something that the Internet/wifi doesn't work..
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Can't connect to the iTunes Store

I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

Can't connect to iTunes Store after Vista SP2 upgrade

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