Can't connect to iTunes Store for updates: "there was an error in the iTunes Store...."

I can connect to the iTunes store on computer & iPhone & iPad.
I can "Get More Apps."
I can do just about everything.
However, I can NOT get app updates. I get this message - on computer & devices. If I want to update apps, I get this message:
"We could not complete your iTunes Store request. You do not have permission to access the requested resource. There was an error in the iTunes Store. Please try again later."
That's it -
Any wisdom?
Is it Apple? Or is it me?
And yes, I have the latest version of iTunes.

Had the same problem - on my iOS devices and on my Mac's as well.
Fixed it. I turned off Wifi on the iphone and presto - was able to get connected. Remoted into another machine offsite - and the App Store worked - so figured it might be connected to an IP issue since iPhone over 4G worked, just not w/wifi enabled.
Reset my cable modem to grab a new IP address - and all works normally again.

Similar Messages

I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

"We could not complete your itunes store request. The network connection could not be established. There was an error in the itunes store. Please try again later."

When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.

I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

Trying to install Pages - paid for - but App Store tells me "There was an error in the App Store. Please try again later."

When I bought my Macbook Pro on Thursday I also purchased Pages whilst in the Apple store in town. The assistant helped me start the installation whilst I was there and he told me that it would continue when I got home, even if i shut the laptop down there. So this is what I did, however, since I've been home, every time I click Install on Pages in the App Store a message comes up saying : "There was an error in the App Store. Please try again later."
Another thing I should mention is that I purchased Pages on a different Apple ID account when I was in the store, but I was told I only had to log in to that account from my Macbook Pro and I could easily download Pages.

Simple solution:
Go back to the apple store and say that you couldn't download pages
Or you can let me remotely control your screen which I'm sure your not going to do the reason that I would control your screen was because I have bought iWork 09 and I could install pages on your MBP using my apple id

I have this problem, There was an error in the App Store. Please try again later. (null) Any idea how to fix this?

I have this problem with the APP store. There was an error in the App Store. Please try again later. (null) Any idea as to how to fix this?

Does this happen when you try to update?
These guys have a cool solution that has helped with that error when you can't update an app: http://support.iawriter.com/help/kb/mac-questions/the-app-store-fails-with-there -was-an-error-in-the-app-store-please-try-again-later-null
NOTE: the instructions are specifically for their app but the solution has also worked for other apps too. They are, however, more advanced steps so proceed with caution.

HT1725 Why cant download from apple store? "There was an error in the App Store. Please try again later. (100)"

Why cant i download application from apple store, they said :There was an error in the App Store. Please try again later. (100) and they suggest : Contact iTunes Support at http://www.apple.com/uk/support/itunes/ for assistance. pls help me

Why cant i download application from apple store, they said :There was an error in the App Store. Please try again later. (100) and they suggest : Contact iTunes Support at http://www.apple.com/uk/support/itunes/ for assistance. pls help me

HT204406 Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process

Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?

JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library.

TS1424 Getting error -1202 when trying to connect to My Wish List. Says there was an error in the ITunes store and to try again later. Any work arounds for this? I have no other problems accessing anything else.

Getting error -1202 when trying to connect to 'My Wish List" in ITurnes. Says there was an error in the ITunes store and to try again later. Have no other problems connecting or purchasing......

This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.

TS1470 I get an error when purchasing a TV Show. "Could not purchase... The network connection was lost. There was an error in the Itunes Store.

I get an error when purchasing a TV Show. "Could not purchase... The network connection was lost. There was an error in the Itunes Store." I have not been able to purchase anything for over a week. I'm wondering what I have to do to get this resolved?

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.

After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple.

I can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"

i can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"
i tried it for weeks and months, but with no success.
i am using macbook air mid 2011, running os x lion.

try changing the date a month or a year ahead..

Itunes store: We could not complete your iTunes Store Request. An unkown error occured (0x800B0109). There was an error in the itunes store. Please try again later. This always comes up when i try to either purchase items or get updates, please help

When i go into the iTunes store and try to update apps or buy apps/songs a window pops up stating:
"We could not complete your iTunes Store request. An unkown error has occured (0x800B0109)"
"There was an error in the iTunes Store. Please try again later."
I try later but then it keeps coming up. Please help!!!

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Can't update iPhoto and iMovie. "ther was an error in the App Store (18)

I can't update iPhoto or iMovie. All others update OK. message pop up: "There was an error in the App Store" (18)

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try updating your apps.

There is a file or directory that is crrupted and unreadable. There was an error in the iTunes Store. Please try again soon..

I am having trouble accessing my purchases and upgrades for apps.
One Error message is
Could not purchase. the File or directory is corrupted and unreadable. There was an error in the iTunes store. Please try again later.
another error message was
The app '_____' was not installed on the iPhone "____ iPhone" because you are not authorised for it on this computer.
To authorise this computer for itmes purchased from the iTunes Store choose Store>Authorise this computer.
Then This message appears
We could not complete your iTunes Store request. The file or directory is corrupted and unreadable. There was an error in the iTunes Store. Please try again later.
This also came up last night while I had my iPad connected to the computer. Can someone please tell me what has happened and how I can fix it. I have already uninstalled and reinstalled iTunes.

Did you ever get an answer?

"There was an error in the iTunes Store" Error -50

Hi:
I've been having a lot of internet-related problems on my Mac these past couple of months. The newest one is this, I keep getting an error trying to connect to the iTunes store. It appears at random times when I try connecting to the iTunes store, usually more so at night. So you know exactly what I'm getting (hopefully the image will load):
"We could not complete your iTunes Store request. An unknown error occured (-50).
There was an error in the iTunes Store. Please try again later."
I've been noticing it's been becoming more and more frequent, in fact I haven't been able to connect since last night.
I've disabled the firewall, and am using the most recent version of iTunes. My ISP is Comcast.

Hello,
I just figured out my problem. I was just looking at Parental Controls and I turned them on for my account. It looks like just turning them messes with iTunes. I could visit the app store and the latino and movie store but the main page of the iTunes store was unavailable. I could visit the different genres stores but the main page of the iTunes and Podcast was unavailable. This has to be a bug in Parental Controls. If it is just turned on for an account the main page of the iTunes store is unavailable and you get an error -50. When I turned off the Parental Controls for my account everything worked fine. Hope this helps you.

Can't connect to iTunes Store for updates: "there was an error in the iTunes Store...."

Similar Messages

Maybe you are looking for