Can't connect to iTunes store!!!! HELP

I cannot connect to the iTunes store for about 2 weeks now, I've tried everything in the FAQ section, everything that other posters have suggested and nothing seems to work I get the message "your network connection was reset, please make sure your connection is active and try again". I have no problem connecting to the web and my firewall setting are correct, it's getting to be a real pain ....can anyone help????:(

Have you tried completely disabling your firewall?

Similar Messages

  • I can't create mi Apple ID and can't connect into iTunes Store HELP PLEASE NEW USER

    Hi, im new with this. I just got a new MacBook Pro 13" with IOs X Lion. Im having a big trouble with my apple ID. I cant create an ID. first was the credit card security code. Somebody told me to follow the instructions in this link to solve the problem ( iTunes Store: My credit card's security code or zip code does not match my bank's records ) but i cant even connect to Itunes Store. PLEASE I NEED SOME HELP URGENT!!
    P.D: I created an ID on apple page but it seems that doesnt work for nothing. I tried using that ID on both (Itunes an App Store) but doesnt work.

    First and foremost, I agree with gdgmacguy about using the support link. That is most likely your best bet. But, I have read posts from other users that had issues with their Apple ID that you must enter your address exactly like it appears on you credit card statement. Don't abbreviate "street" or "road" - things like that - unless that matches your statement exactly. Have you moved and maybe not changed your address on your credit card statement yet...??
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    here is the support link.
    http://www.apple.com/support/appleid/

  • Please help, I can't connect to iTunes store on ipad2

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    Check your appleID and your billing name in your iTunes account. Make sure you are not using the & (ampersand) symbol anywhere.  If you are, edit to remove the & symbol, save and log out/in.

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    I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!!   I've tried the whole changing the date thing and that didn't work

    Try:
    Can't connect to the iTunes Store

  • HT4061 I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

    I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

    Hi there bigyellowdigger!
    I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Why I couldn't buy items in games, even thought I filled all of information in Payment. When I bought "gems" in Clash of Clan, it said that " can not connect with itunes store". Someone help me, please!

    Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???

    Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/  When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin.  Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here.  In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D

  • Can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

    can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

    Ok, I am having literally identical issues with Marathon Max.
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  • My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?

    My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?

    Make sure you have cellular data connection Settings > General > Network > Cellular Data

  • TS1368 All my Apple can't connect to iTunes Store... Can you help me please. Thank you so much.

    My all Apple can't connect to iTunes Store. Can you help me please. Thank you
    <Email Edited by Host>

    As these are public forums (you're not talking to iTunes Support here) I've asked the hosts to remove your email address from your post (posting it is an invitation to receive spam).
    There are problems with the store that are affecting a number of users : http://www.apple.com/support/systemstatus/
    As I'm a fellow user I don't know when it might be fixed, but you could check that page occasionally to see when it's back up.

  • My ipad can't connect to itunes store.. need help badly :(

    my ipad can't connect to itunes store.. need help badly :(

    have you tried quiting the app, ie removing it from the multitasking bar also, and then retrying it? Failing that, flick the ipad into airplane mode for a minute, then flick it back, wait for your wifi to connect then try again.

  • I can't connect to iTunes store with my PC?  help please

    Hi, I can't connect to iTunes store with my PC this been since I done an update last week, I have tried on 2 networks and both the same. (my son can connect on his iTunes account with no problem).
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    Thanks
    Lindsay

    Can't connect to the iTunes Store

  • TA24260 I can not connect to itunes store!  I have tried everything.  help

    Keep getting error message and can not connect to itunes store. 

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 &amp; above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT1725 Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

    Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

    See if a reset works?
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • I can't connect to itunes store please help

    Everytime when i want to buy an app i see "wairing" but it won't load. After 15 min it reports that i can't connect to itunes store.. Please help

    Start here - Can't Connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If unsuccessful try here - Advanced iTunes Store Troubleshooting
    http://support.apple.com/kb/ts3297

  • Apple TV keeps saying it can't connect with itunes store. Help?

    Been trying to pull up purchased season of Breaking Bad. Got thru some episodes but now it's saying it can't connect with itunes store.  Everything's updated and all other features of ATV work fine.

    I've had apple tv since August and seem to have had to do a restore every 2 weeks or so, lost connectivity, can't connect to itunes or other errors. the restore takes a good 20 minutes even on wide band internet. it works for a few days then seems to go bad. read something online tonight about just restarting apple tv, presumably by powering down from the socket and rebooting. good luck.

  • I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    Hello seth53,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

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