Can't connect to itunes store I've tryed everything!

I can't connect to the itunes store. Ive reinstalled with the one for windows vista 64 bit, done that flush thing, removed norton, done updates, restarted a million times, I'm connected to the internet but I still can't connect to the store. I just got an ipod so I'd really like to be able to actually use it! Please help!

Hope this helps.
Microsoft Windows Vista x64 Home Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv9700 Notebook PC
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 3C2A375077912B50
Current user is not an administrator.
The current local date and time is 2008-12-09 17:30:18.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8600M GS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {3F4CAFE1-7411-4921-8606-BBE4798F4E27}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 10.0.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.1
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
Lease Obtained: Tue Dec 09 15:53:43 2008
Lease Expires: Wed Dec 10 15:53:43 2008
DNS Servers: 10.0.0.1
10.0.0.1
Adapter Name: {4AA6E3A5-6D8E-4FA0-93B1-860735EA4966}
Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.

Similar Messages

  • TS1424 IPOD WONT CONNECT TO ITUNES STORE I'VE TRIED EVERYTHING EVEN RESTORED BACK TO FACTORY DEFAULT, CAN ANY ONE HELP WITH THIS

    Every time I try to get on itunes store on my ipod it tells me that it "cannot connect to itunes store", I've tried everything even restored the ipod to factory settings and nothing, can some one please give a solution that will work?

    Hi datnativeBUNNZ,
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    http://support.apple.com/kb/TS1368
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    Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    Try resetting (turning off and then on again) your Wi-Fi router
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  • Cannot connect to itunes store at all, tried everything

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    Hey there,
    Have you tried this?
    1. Head to Start Menu
    2. Click Control Panel
    3. Look for and click on Network & Internet
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    Also, have you enabled iTunes through your Windows Firewall?
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    Lastly, the page below will give step-by-step instructions on how to allow iTunes to connect to the internet through Norton. Give it a shot and see if it helps.
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  • I can not connect to Itune store and event tried to connect to support network and error message came up I am not connected to internet which I clearly am

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    Where did you get this iPhone?
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  • At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

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  • HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

    I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
    I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
    My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
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    Hello phonphon,
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
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  • Even during the download of free content pops up an error can not connect to itunes store.

    During the download of free content pops up an error can not connect to itunes store.

    Got a bit further, but now just sat here with 2 apps waiting!
    Wifi is fine, can surf, email, etc, but store is still not working.

  • Every time I tap install or buy in the AppStore it gives me "can't connect to iTunes Store" -I'm running ipad mini ios 6.1

    OKay guys what happened: My ipad mini was working fine as good as it should be. I was able to install games and multiplayer with the apps. And suddenly everything changed when I tried to go play multiplayer it says something that I can't do multiplayer cause there's a connection problem or something that the Internet/wifi doesn't work..
    but I'm connected at maximum 3 bars in my wifi. Also every time I go to AppStore , it loads the games and features but no updates. When I search games they appear. I tried to buy fifa 13 but after I tap the buy button it gives me a message of ""Cannot connect to iTunes Store"" AND I WAS SO MAD AND IRRITATED I turned off my ipad and turn back on nothing happens. I reset the network/just settings nothing happens, I turned off my router and back on . Still nothing happens. THIS TIME I REALLY NEED YOUR HELP GUYS CAUSE I WANT TO DOWNLOAD FIFA 14 but every time I tap install it gives me the "Can't Connect to iTunes Store" message .
    PLease help me guys.. I want to download fifa 14

    Can't connect to the iTunes Store

  • When I am trying to sign in to iTunes Store. I am requested to enter a password to the wrong Apple ID mail which does not belong to me... I can't connect to iTunes store and my Viber and Facetime are not active.

    My Apple ID was disabled. I reseted it successfully. Afterwards, when I am trying to update the pending apps in App Store on my phone, in order to sign in to iTunes Store I am requested to enter a password to the wrong Apple ID which definitely does not belong to me ('[email protected]'). Of course, I don't know this password and, consequently, I can't connect to Itunes Store on my Iphone. As a result my Viber and Facetime are not active in the meanwhile. What should I do? Thanks in advance for kind help and solution.

    Where did you get this iPhone?
    Was it new or second hand?
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    Settings > iTunes & App Store > Apple ID: > do it here.

  • I suddenly can't connect to iTunes store

    I can't connect to iTunes Store tried on my 3 different devices with 2 x different internet connections won't let me change my Apple ID or password so tried signing out and now can't even sign back in all started when I tried to download a previous purchase and it kept coming up with can't connect to iTunes Store, have tried trouble shoot but I can't even sign back in

    Try contacting the support staff for the stores at http://www.apple.com/emea/support/itunes/contact.html

  • My ipad2 says it can't connect to iTunes Store when I try to download something. I could do this a few days ago but not now. Anyone know why?

    My ipad2 says it can't connect to iTunes Store when I try to download something.  I could do this a few days ago but not now. Anyone tell me why?

    Try signing out then back in. Try again.

  • My iphone 4 says it can't connect to itunes store when I want to buy a ringtone for it.

    When my iphone 4 is connected to my computer, I can copy songs from my itune list but I can't buy ringtones from the itunes store. My iphone 4 says it can't connect to itunes store?

    Hi, Sclimer13.
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
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  • TS1967 i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    Settings > General > Reset > Reset Network Settings.
    Power cycle the router.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Why I can't connect to iTunes store

    Every time I try to update something in my iPad can't connect to iTunes store. I key in all my passwords and change my passwords is still not working. Any reason why is message always show up.

    Kevin,
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    Open Safari and type www.apple.com. Does the website load? If not, go to Settings>Wi-Fi and select your preferred network. If you prefer to use 3G or 4G data, make sure you've connected that instead. Try bringing up Safari again and verifying the website loads. If not, you'll need to contact AppleCare Support for further troubleshooting.
    If you're able to connect to the Internet, but are unable to connect to the iTunes Store, make sure you can do the same from another device on the network (i.e. Computer, iPhone, iPod Touch, etc.) If no other device can access the iTunes Store, it could be a port setting or firewall issue with your network. However, if it's isolated to your iPad alone, the App might need reset. Try this:
    1. Log out of your account by going to Settings>Store
    2. Quit the iTunes Multitasking Session by rapidly double-pressing the Home button, holding your finger down on the iTunes icon until it giggles, then selecting the red minus sign. Press the Home button again to return to the home screen.
    3. Go back into the Store (Settings>Store) and sign back into your Account.
    4. Bring up iTunes and attempt your purchase again.
    If none of these steps help, I would contact AppleCare directly as it could be a software defect that iTunes support could cure. Calling AppleCare first would allow them to determine if there aren't any hardware defects, prior to forwarding your case to iTunes support. -They are very fast in resolving any issues and I've had nothing but good experiences with them in the past.
    I truly hope this helps! Good luck!

  • I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
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              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

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