Can't connect to iTunes store with Windows Vista parental controls on

I am unable to connect to the iTunes store when I have Windows Vista parental controls turned on. It will just sit there saying "Accessing iTunes store...". Or sometimes I can connect, but it's very slow. If I knew the iTunes store URL, I could add it to the allow list. HELP!!

Same Problem
When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
No problem to launch itunes .... but no access to itunes store.
I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
Please Help

Similar Messages

  • Accessing Itunes store thru windows Vista parental controls

    Hello, This my first time posting a messsage. Lately ITunes 7.5.20 will not let my kids go to ITunes store. It tells me the check my internet connection. Mu connectoion is just fine. I run the diagnostics from the Itunes pulldown menu and it passes as well. If I Turn off the parental controls then it works again. Is anyone else having this issue. Is there a way to fix this?
    Best Regards
    DH

    go to the windows vista parental controls and copy this site into the allowed list: http://ax.phobos.apple.com.edgesuite.net/WebObjects/MZStore.woa/wa/browserRedire ct?url=itms%253A%252F%252Fax.phobos.apple.com.edgesuite.net%252FWebObjects%252FM ZStore.woa%252Fwa%252FstoreFront
    this should allow the user to connect to the itunes store
    enjoy!

  • Cannot connect to itunes store-with Windows Vista

    I downloaded itunes 7 and thats when my problem started. From itunes store I click on account to create a new account because my aol account is expired. When the connection is attempted an apple itunes error screen comes on that says "Your request could not be completed". "Make sure your computer's date is set correctly and that it accepts cookies from the itunes music store. For detailed solutions to solve the issue, click "more info". When I do that I get instructions to make sure cookies can be accepted. I have already checked my Internet Explorer settings and added the itunes music store to my "always trusted" websites. The second instructions have me hung up. It says to go into control panel, date and time, and click on "internet time". Then to synchronize with an internet time server. When I try to do that with each server listed, I get errors. "An error occured while attempting to synchronize with the server" time.windows.com or any of the others as well. I have tried a thousand times over and I cannot get synchronization. Is this what is really stopping me from connecting to the itunes music store? When I went to Windows Vista help, Microsoft says that Vista Home Premium Edition does not have sync capabilites. PLEASE HELP! I hope someone has encountered and solved this problem. Thanks.

    Same Problem
    When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
    No problem to launch itunes .... but no access to itunes store.
    I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
    If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
    Please Help

  • I can't connect to iTunes store with my PC?  help please

    Hi, I can't connect to iTunes store with my PC this been since I done an update last week, I have tried on 2 networks and both the same. (my son can connect on his iTunes account with no problem).
    Your advice would be appreciated
    Thanks
    Lindsay

    Can't connect to the iTunes Store

  • Can't connect to iTunes Store on Windows XP

    Whe I try to connect on my computer, it comes up with the message 'iTunes could not connect to iTunes Store Make sure your network connection is active and try again', even though my connection is active. Any help?

    I have been using itunes on windows xp for about ten months. It seems to give me that message quite often. I usually click on help and then click run diagnostics. go thru the diagnostic check and if it tells you that connected. Then Try clicking on itunes store again. It should work. Be persistent!
    Sometimes just clicking help then clicking check for updates works too!

  • Can't connect to iTunes Store with brand new MacBook

    I've looked at several other posts but nothing working. Able to get to iTunes Store with my account and the PC that I'm trying to dump for the new MacBook. Anyone have thoughts? I can connect to all other web sites.
    Thanks for helping.

    There seems to be a problem accessing the iTunes Store through a proxy server. I found support documentation that says to redownload itunes and install 8.0.1 (12) the previous version was 8.0.1 (11) but I still can't connect to the store.

  • Can not connect to iTunes Store with iPad get an error message. How do I fix?

    I cannot connect to iTunes Store. Get an error message. How do I fix it?

    I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.

  • I can't connect to itunes store with my macbook pro

    i been trying since yesterday, i tried by browsing the new actualization, changing the date and nothing please help!

    You have to sign in with your AppleID.
    iTunes>Store>Sign in

  • Hi...i cant connect to itunes store using windows vista??

    When i try and connect to the itunes store or sign in it says "itunes cannot connect to the itunes store" Make sure your network connection is active and try again.
    Well my network connection using wifi with talktalk is active and works fine so what am i doing wrong??
    Please help if anyone knows? I have the latest itunes 7.2 running.
    Cheers
    Rob

    If you look around the various topics and threads you will notice a lot of angry people all with the same problem in one form or another - can't connect, timing out, slow downloads etc. I am using iTunes 7.2 and I have encountered some long waits. When there are so many problems happening at once it is hard to know if you are the one person who actually has a problem or if you are just one of the many caught up in the frenzy of DRM-free downloading. Keep trying. The mere fact that you have been able to post on this forum shows that something must be working.
      Windows XP Pro  

  • TS4123 I cannot connect to ITunes store from Windows Vista.  Get unknown error (0x80092013) message but am network connected.  Diagnostics say not administrator, but am.  No LSP.  HELP!

    Network connection IS active.  Network connectivity test confirms, but shows Secure link to ITunes store failed.  Tried help from diagnostics but get message that help is unavailable because computer isn't connected to internet (but it is).  Diagnostic details show current user is not administrator (but is).  Details show basic connection to the store failed.  Tried all the "helps"/solutions I could find--  ie flush dns, No LSP except Bonjour, firewalls, etc. and still can't connect.  What can I do????

    Must have Admin password for the OS system to know you are Admin -
    that error is known for eventually having to either
    1 Unintall reinstall itune or
    2 Reinstall Windows

  • Using ITunes Store with Windows Vista

    I seem to be having a problem with downloading my songs. I keep receiving an error message (err. 3259) and I have already paid for my downloads. Now what?

    You can try to download items one at a time to get rid of this error message. Follow these steps for such:
    1) Open iTunes.
    2) From the Store pull-down menu at the top, choose Check for Purchases.
    3) Enter your account name and password, then click Check. Your purchases should begin downloading.
    4) Under the STORE section on the left, click Downloads.
    5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.
    6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.
    If that doesn't help, you may want to consider performing the following to be sure no software is conflicting with iTunes:
    1.) Disable all anti-virus software you may have running
    2.) Disable all firewall software you may have running
    3.) Disable all web acceleration software you may have running
    4.) If you are connected to the internet via an internet router, please disconnect it and connect directly via your broadband modem
    Hope this helps =)

  • Can't connect to iTunes Store from all devices

    I can't connect to iTunes Store with my apple ID in my mac.. Have tried this with my iphone 5 and ipad mini also with the same result. Can anybody help me?

    There is an issue affecting some users (I also have the problem) according to this page : https://www.apple.com/support/systemstatus/
    You could occasionally check that page to see when it's fixed

  • ITunes can not connect to the store in Windows 8.1

    Since i have upgraded to windows 8.1 itnues on acer keeps giving the message that it can not connect to itune store...it is not reading my ipod touch 4th gen or my ipad 3

    Hey zoyashahab,
    Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
    First, I'd start with troubleshooting the recognition by following the steps in here:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

  • I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • How can I connect to Itunes store again looks like it stop connecting. I ran the diagnotics and this is the results:Firewall Information  Windows Firewall is on. iTunes is enabled in Windows Firewall.  Connection attempt to Apple web site was unsuccessful

    I ran the diagnostics in Itunes and this is the results
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-04-15 22:46:58.
    Itunes just keeps loading

    Use this article to continue trying to troubleshoot this issue.
    Can't connect to iTunes Store
    B-rock

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