Can't connect to the BlackBerry World server

It says "BlackBerry World is having trouble connecting to the BlackBerry World server. Verify your network connections and try again."
I have recently updated my BlackBerry Playbook. It's.been like this for weeks now.
Any help would be appreciated.
Thanks.

The Playbook can only do updates with WiFi, or if it is a 4G it will do the updates over the mobile network.
If the Playbook does not update, try a re-start. Also check if your router is allowing WiFi access to the net.
If you did an operating system update, you may have to go the Identification and re-enter the Playbook's ID and password to allow access for updates and backups to work. The ID is in the main system menu listing.
Jerry G.

Similar Messages

"Unable to connect to the BlackBerry ID server. Please try again. (50500)"

We have a user that is continually getting asked to verify his blackberry ID. Whenever the device turns on, tries to access apps etc.
Whenever he types in his correct Blackberry ID details (verified as we are able to login at http://au.blackberry.com/bbid.html without any issues, both on PC and from the devices browser itself) we are met with the following error;
Unable to connect to the BlackBerry ID server. Please try again. (50500)
We have tried nearly every possible way to get around this, tried seperate BBID's (none work), different networks, resetting passwords, clearing browser cache, removing wifi networks, battery pulls etc etc. We were resigned to the fact that the device would have to be wiped however we cant even connect it to Link to take a backup without it saying "please sign in with your blackberry id on your device" within the Link window in order to backup certain stuff.
Can anyone recommend anything we can do to either fix this issue, or try and allow us to take a full backup - (note; we have already tried disabling all networks on the device and no internet connectivity on the PC its connected to and trying to run a backup as well but to no avail).

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB33916 "Unable to connect to the BlackBerry ID Server (50500)" is displayed when attempting to change the BlackBerry ID Password or Recovery Question on the BlackBerry 10 smartphone
Unfortunately, it has nothing useful (except for at least knowing that BB knows of the issue).
You might try some of the things from this "sticky" post:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Otherwise, you might need to ring up your mobile service provider and convince them to escalate you to formal BlackBerry support.
Good luck and let us know!
VIA | sdgardne
http://supportforums.blackberry.com/t5/BlackBerry-Q5/Connection-id-Error-50500/m-p/2592423/highlight...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Can't connect to the modem's server.

Hi guys, I have a major problem.
When ever I connect to the internet with my modem, it works. But, when I connect to internet with my router and modem, I can't connect. But I have solved my problem by resetting both, my wireless router and modem. Then after I reconfigure my wireless router all I need to do is to log into my modem's server. But I can't connect to the modem's server. I tired logging in with "admin" (being the password) but I still can't connect to it.
I am using: Verizon Broadband Network
                 Ultra RangePlus Wireless-N Broadband Router model: WRT160N
                 Westell modem model 6100
What is the problem? Has anyone experienced this problem before?
Message Edited by machg on 04-11-2009 07:10 PM
Solved!
Go to Solution.

You will not be able to log into the modem as long as the router is plugged in
You must configure the modem first to bridge mode,then plug in the router and log into it
   1.)unplug router and have only the modem in
       go to 192.168.1.1 enter
      that will take you into the verizon modem/ if you have reset the modem then your user is; admin
                                                                                                                     your password is ; password
     once you lopg into that it will ask you to change the username/password
      just type in ADMIN in all 3 blanks
now you are logged into the modem;;;;;;go to network at the top,then network connections on the left,broadband connection ,you will then put your protocol on bridge/routed bridge,
now go to wireless settings at the top and make sure wireless is turned on
you have the option to set up a security key on basic security settings
once your modem resets then plug in your router,you are now in bridge mode and the modems connection has moved to your router. you must restart modem and computer for everything to take effect....
also make sure and refresh your network list on your laptop
Hope this works

Can't connect to the window application server.

I have installed the Sun Secure Global Desktop Software 4.2,
the client can connect to the unix application server but can't connect to the window applicaiont server.
What can i do?
Thank you.

Hi.
Are you sure you're using a Windows server which support Terminal Services? In other words, try (on the Windows server) by escaping to the CMD prompt and issue the
netstat -n
command as to see if port 3389 is listed in LISTEN state.
Best,
Rob

Can't connect to the Software Update server (lionserver.t3m.private)? Please help!

Has anyone experienced this; Can't connect to the Software Update server (lionserver.t3m.private)?
I can no longer sync my iPhone as it needs an iTunes update. When I select update software and I get the error message above.

If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
208.67.222.222
208.67.220.220
You can Google Public DNS if you want
8.8.8.8
8.8.4.4

Safari can't connect to the web proxy server (HTTP)

Hello,
I have following problem. I need to connect to the internet using a proxy server. I went to System Preferences/Network/Wi-Fi/Advanced.../Proxies. Then, I selected Web Proxy (HTTP) and enetered server's IP address and port. It looks like I did everything correctly, but Safary can't open any page because "Safari can't connect to the web proxy server (HTTP)". Does anyone know how to solve this problem?

There are three possibilities:
1. You entered the wrong address and port number for the proxy.
2. You entered the wrong user name and password, if applicable.
3. The proxy doesn't work or is incompatible.

I can't connected to the apple tv server

I can't connected to the apple tv server?????

Hello Dinaabiy,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Apple TV issues:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
If you can't restart your Apple TV because it's unresponsive, try the following:
Hold down Menu and Down on the Apple Remote for six seconds, and then release when you see the indicator light on the Apple TV blink rapidly.
Unplug the Apple TV power cord for three seconds, and then plug it back in.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Can't connect you the X11 window server

Hi all!
I am having problems eom to show reports in the BEA with Crystal Reports.
I use BEA WEBLOGIC PLATAFORM 8,1 for Linux with Crystal Reports XI.
I configured server BEA to initiate as a service in my Linux SUSE, and therefore I do not use myself in the graphical way.
However when I try to visualize some report of crystal JSP page, I receive the following error:
<code>
Can't connect you the X11 window server using ':0.0 ' the value of the variable DISPLAY
</code>
With the reports me this error only occurs, therefore I have you vary webservices and paginas that function perfectly.
Already I read some topics of the forum related with this problem, but no similar to mine or that it decided my problem
Somebody could help me?
Obs:I am brasilian and my English no is good!
Sorry!

Hi Vitor,
May be this will help
1) Setting the DISPLAY variable using script or in cell by issuing,
setenv DISPLAY=<machine name>:0.0
or
export DISPLAY=<machine name>:0.0
where <machine name> is the IP or name of the machine that has a graphics server process running, like X11.
If you migrate your aplication to a different server, maybe the fonts put on the /fonts directory won't work fine...
Sample:
setenv DISPLAY=localhost:0.0 export DISPLAY
results in setting this variable for only that script process or for the cell with the local scope.
Use the xhost + command to make this variable to global scope with above.
The link has many workarounds
http://forum.java.sun.com/thread.jspa?forumID=57&messageID=1973308&threadID=280804
Thanks
Vimala

Can't connect to the software update server, can't connect to the software update server

please advise, I like to update my iphone 4 and ipad 2 to 5.1 but I cant connect to the software update server. I've been trying to connect since yesterday. Is anybody have an idea why?

If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
208.67.222.222
208.67.220.220
You can Google Public DNS if you want
8.8.8.8
8.8.4.4

Outlook 2013 client, not in domain, can't connect to the Exchange 2010 server

Good Aftermoon,
Having issues it seems getting to the right forum but here is what I have. Currently we are running an Exchange 2010 server. OWA is configured and I am not having any issues with people connecting through it. The issue I am having is that any user that tries
to connect through Outlook 2013 gets an error message about the proxy server and then a certificate error. I have run the tests through the toolbox and get the following results.
Attempting to test potential Autodiscover URL https://autodiscover.westmoreland-county.org:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 694 ms.
Test Steps
Attempting to resolve the host name autodiscover.westmoreland-county.org in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 69.89.25.150
Elapsed Time: 284 ms.
Testing TCP port 443 on host autodiscover.westmoreland-county.org to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 164 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 245 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.westmoreland-county.org on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.bluehost.com, OU=PositiveSSL Wildcard, OU=Domain Control Validated, Issuer: CN=PositiveSSL CA 2, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB.
Elapsed Time: 201 ms.
Validating the certificate name.
Certificate name validation failed.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_ctl02_ctl01_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details
Host name autodiscover.westmoreland-county.org doesn't match any name found on the server certificate CN=*.bluehost.com, OU=PositiveSSL Wildcard, OU=Domain Control Validated.
Elapsed Time: 1 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 234 ms.
Test Steps
Attempting to resolve the host name autodiscover.westmoreland-county.org in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 69.89.25.150
Elapsed Time: 14 ms.
Testing TCP port 80 on host autodiscover.westmoreland-county.org to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 83 ms.
The Microsoft Connectivity Analyzer is checking the host autodiscover.westmoreland-county.org for an HTTP redirect to the Autodiscover service.
The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
Additional Details
The URL specified in the location HTTP header was not HTTPS. URL: http://autodiscover.bluehost.com/Autodiscover/Autodiscover.xml
HTTP Response Headers:
Keep-Alive: timeout=10, max=500
Connection: Keep-Alive
Content-Length: 356
Content-Type: text/html; charset=iso-8859-1
Date: Wed, 03 Dec 2014 18:10:08 GMT
Location: http://autodiscover.bluehost.com/Autodiscover/Autodiscover.xml
Server: Apache
Elapsed Time: 135 ms.
Our setup currently our domain is being hosted and the web master has control of domain settings.
I am fairly new to the Excchange Server world so any suggestions that you may have as to how I can resolve this would be great.
Bill

Hi Bill
Thank you for your pos.
You can use the following command to check whether you have purchased the certificate of audiscovery.westmoreload-country.org in your organization:
Get-ExchangeCertificate –server CASServerName | fl
For example: you want to return all certificates stored on the Client Access server named ClientAccess01, you will type the follow command in EMS.
Get-ExchangeCertificate -Server ClientAccess01 | fl
If you didn’t purchased the certificate of audiscovery.westmoreload-country.org, you could contact your certificate supplier.
You could refer to the following link:
https://support.microsoft.com/kb/940726?wa=wsignin1.0
If there are any questions regarding this issue, please be free to let me know.
Best regard,
Jim

DNS: Client can't connect because .local domain isn't in DNS. How can I connect over the WAN to server.domain.local?

So my 2012 server is set up on the LAN with a .local domain name.
Remote Desktop Services are set up and remoteapp stuff works fine on the LAN.
I've set up port forwarding so I can connect to the server over the WAN too, but remoteapp stuff is a bit different. I can connect to the server by specifying the correct IP address. Giving a Web browser the address
https://serverIPAddress/RDWeb
lets me get the login screen and see the range of apps for me to run. I select one, the connectoid is downloaded correctly (in Chrome) and I click on the downloaded connectoid.
Unfortunately, rather than pursuing the sensible IP-address approach that I started with, the connectoid has been given the server's name on the LAN: server.domain.local. Clearly, the client machine tries to look this up but DNS hasn't heard of
it because it's a .local address.
I cannot be the only one to have come across this apparent oversight on Microsoft's part. Any ideas as to how this can sensibly be overcome? Obviously, I could put the IP address translation into every client's hosts file (and I've done this and shown it
works) but I've got too many clients to mess about like this. Anybody know 'the Microsoft way' to fix this?
Thank you for checking this out -- I am confident the details of the problem are completely specified in this query but, if I'm wrong, please ask.
Many thanks again,
Biffo

Hi,
I would like to suggest you to follow the checklist.
Checklist: Make RemoteApp Programs Available from the Internet
http://technet.microsoft.com/en-us/library/cc772415.aspx
Thanks.
Jeremy Wu
TechNet Community Support

I can't use facetime on my ipod touch....it says can't connect to the face time server. Anyone else have this problem?

I can't get facetime to load on my ipod touch. It says unable to connect to facetime server. Anyone else have this issue? Any suggestions??

i bought my daughter an ipod touch and i can not connect facetime from my iphone 4. i get a picture on both but the one that's calling continues to ring and says connecting. is this a firewall issue?

Outlook 2013 client, not in domain, can't connect to the Exchange 2013 server.

Hello everyone,
A colleague and me are in the process of rebuilding our Hosted Exchange servers. Everything is working perfectly except for the local Outlook 2013 clients. They are not in the domain but in the same network (through VLANs) as our Exchange server, and still
they can't connect to Exchange without the use of Outlook anywhere. If we use Outlook Anywhere, it connects perfectly. If I ping the Exchange servers (1 CAS, 2 MBX servers) I get response with the right IP addresses.
We've tried to create a new profile, this goes without problems. We enter the FQDN (or IP address) of CAS server and the required usersname, and the FQDN gets resolved to the correct MBX server where the mailbox resides on. We complete the whole wizard and
then start Outlook. We then get the error that Outlook can't logon to the Exchange server.
Is this an authentication setting that is wrong or do we need to use Outlook Anywhere if the PC is not in the same domain as the Exchange server?
Thanks in advance!

Hi,
Agree with Martina, all Outlook clients use RPC over HTTP to connect to Exchange 2013. if the server version is Exchange 2013 SP1, only Outlook 2013 SP1 use MAPI over HTTP to connect to server after we enable the protocol MAPI over HTTP.
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Can't connect to the iPod update server

I am trying to restore my 5G iPod with video, but I am not able to connect to the iPod software update server. If there is anywhere that I could manually download the Firmware version 1.3 I would appreciate it. My iPod is currently running firmware version 1.2.2.

The iPod update server could not be contacted.
Make sure your network settings are correct and your network connection is active, or try again later
That's the error.

I Can't Connect to The Blackberry Servers??

I have the 8310 version and i can't register to Blackberry Messenger, or i can't log into Windows Messenger...
What do i do...
BTW: I did go to the Set up Wizard and it said i needed a password from the admin.. How do i get it?
Thanks

Hi and Welcome to the Forums!
A bit of missing detail there...but if my guess is correct, when you go to the Email Setup screen, you only see "Enterprise" and not also "Personal".As such...
To use the proprietary RIM Push email capability (and many other services), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't connect to the BlackBerry World server

Similar Messages

Maybe you are looking for