Can't connect to the iTunes store after upgrading to iTunes 8

I just updated to iTunes 8 and am trying to download the iPhone update. Whenever I try to get the download, I keep getting an error saying that a connection could not be made and I should check my internet connection. Is there a problem with the iTunes store or is there a network setting in iTunes I should check?

Thanks for the tip, but unfortunately it didn't solve the problem. I removed and then added the bonjour service from the list of allowed programs but it still won't connect.

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HT1688 My husband's iphone can't connect to the App store after he updated to ios.7. He updated it yesterday and he has had problems since. He gets a message that the iphone can't connect to the app store and he has internet connection. Please help.

My husband's iphone can't connect to the app store after updated his phone to ios.7. and has internet connection.

Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

"invalid argument" error message when connecting to the App store after upgrading iphone 4 to 5.0 firmware

Hi everyone,
I have seen many topics about this problem but none of them helped and they seem to date a little bit so I would like to ask again.
here is the situation :
we have two iphone 4 in the house and everything was going fine until we did the update to the new 5.0 firmware. there was no problem while the update had only been applied to the first iphone... but after updating the second one, we now have the same problem on both iphones. We can still connect to the internet from the iphone just fine but the connection is erratic at best with the itunes store because we keep getting cut by this dreaded error message "connection to the itunes store impossible, "invalid argument" occasionnally we'd get a different message that says "connection reset by peer"
- what is invalid argument mean anyway???
- I have tried to renew the lease in the network settings, it didn't work
- I have tried to reset the network setting, it didn't help
- I have checked in the network setting for the IP address, it starts with 192.xx.xx..... which is supposed to be a good thing as opposed to 162.xx.xx....
- I have reset my router, nothing happened...
- I have tried unauthorising my computer to any accounts because we were afraid that using two iphones with two different itunes store accounts one the same computer may have caused these problems.. but no luck
I am running out of ideas, I would like to renew my frustration to apple because we buy these expensive products and still seem to suffers from stupid bugs... I was under the impression that these things were tested !!! anyway if anyone has found a definitive solution to this problem (short of burning your iphone out of anger) it would be deeply appreciated.
thx

Hi!
I'm also using Air SDK 15 and I'm getting Invalid Bundle Error:
Adobe Air iOS Invalid Bundle
The bundle does not support the minimum version os specified in info.plisthttp://stackoverflow.com/questions/26047837/adobe-air-ios-invalid-bundle-the-bundle-does-n ot-support-the-minimum-version-os
Really need help
Michael

Can't connect to Mac App Store after upgrade to OSX 10.9

After upgrading to Mavericks, I cannot log into the Mac App store to update/purchase the apps on my MacBook Pro with Retina. I have two Apple ID's. With one I can connect to the Mac App Store. When I use the other ID it just hangs at the login box and does nothing. I need to use both ID's as I have software updates for both. Thanks for your assistance.

After upgrading to Mavericks, I cannot log into the Mac App store to update/purchase the apps on my MacBook Pro with Retina. I have two Apple ID's. With one I can connect to the Mac App Store. When I use the other ID it just hangs at the login box and does nothing. I need to use both ID's as I have software updates for both. Thanks for your assistance.

I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes.

I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

TS3297 Can't connect to the iTunes Store

what can i do?

On PC,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
For your device, refer to following article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Can not connect to the iTunes store

I was trying to download an app to my iPad and after about 3 minutes of trying, I get an error that says can not connect to the iTunes store. I try restarting and get the same thing. I try logging out, and now I can't log back in. I get the same error on my iPhone. Is anyone else having a similar issue?

They know.

Itunes can not connect with the Itunes store

Every time I try to connect to the ITunes Store an error pops up : Itunes can not connect with the Itunes store. I have downloaded the updated software and have access to the internet. Anyone ever run into this problem?

If it still has problems after trying the steps above, try resetting Winsock. It looks like it worked for a few people in this thread -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malzi

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5113 "Invalid code error" and "can't connect to the iTunes Store." Any suggestions?

I keep getting an "invalid code error" when trying to preview a course with the enroll code. When I click on the link to the course, I get an error that says "can't connect to the iTunes Store." Any suggestions?
I tried previewing a test course I made about a year ago. I was able to request access to the course, went into Course Manager and approved it, but hours later it still says awaiting approval on my iPad.
Any ideas as to what could be going on, aside from a cruel April Fool's joke?
Thanks.
David

How about trying to sign out of your account on the iPad, restart the iPad, sign back into the account and then try again?
Settings>Store>Apple ID - tap on your ID and sign out - restart - go back - sign in.
Other than going through the support article - if you haven't already done so - the only other thing I can think of is to reset/reboot the iPad. That can clear the memory and it does help solve a lot of "hinky" issues.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

TS1368 I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not su

I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
Andy

I've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored!

I can't connect to the itunes store and have some problems with other websites. Some websites load OK. I had the same problem on my iPad and changed the DNS, but don't want to do this on my iMac, anyway, surely I should have my router's DNS?

I can't connect to the iTunes store from my iMac and have problems loading a number of other websites, however some websites load perfectly well. I have had the iTunes store issue on my iPad and resolved it by changing the DNS but surely I should use the DNS for my router. I don't really want to change it for the iMac as I access secure sites with it to internet shop.
Any ideas, I was going to try loading Chrome but can't get it without going through the iTunes store. Anyway, that is treating the symprom not the cause.

Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296

I get an error that says can't connect to the itunes store when I search for a specific artist only

Hi all,
When I try to search for music by a specific artist in the iTunes store on my iPhone 5, I get an error that says "Can't connect to the iTunes store". This only happens when I search for music by this band. I can search for other artists and listen to song clips and everything seems to be connecting to the iTunes store just fine. But for some reason, it doesn't work with this artist. The band name is July for Kings. Not sure if anyone else has had this issue, but I hope so!
Thanks,
Rick

IF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device.

I can't connect to the itunes store! Please help!

I have been unable to connect to the itunes store for nearly 2 weeks now (since updating to itunes8). I have tried everything that itunes recommends, as well as the firewall stuff. I do not have norton (it has expired - I still have files on the computer but I am not sure what they are). When I run diagnostics on itunes this is what is comes back with:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Inspiron 6000
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number DB4E5EED84610F01
Current user is an administrator.
The current local date and time is 2008-09-19 10:54:21.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {9270639E-7599-4EEA-82D4-2C39130FFBAC}
Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.72
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri Sep 19 10:19:08 2008
Lease Expires: Sat Sep 20 10:19:08 2008
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {D8DF3DE7-EFCE-48A9-A37E-4082F2F106F0}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Thu Aug 28 08:50:40 2008
Lease Expires: Fri Aug 29 08:50:40 2008
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection was refused.
Last successful store access was 2008-09-10 11:50:37.
Can anybody help me?
Thanks

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Can't connect to the App store, iTunes and software update with MBP 13

Hi,
I have a MBP 13 from 2011 and I have a really annoying problem with connecting it to the App Store, iTunes and the software update. It claims that I have no internet/wifi/network, although I clearly have it since I am watching series through Netflix and are on Facebook at the same time. So naturally I started to look in to the firewall and it works fine, since it does not and has never blocked any other Apple products/programs. So I continued looking everywhere in the computer, found nothing. And finally I decided to re-install the MBP and I still cannot connect to neither of these programs.
I feel that it is really unnecessary to hand the MBP in for service for a problem like this, so I was wondering if there is someone out there who has a solution to this problem? Beacue , as I mentioned earlier, my internet/wifi is working perfectly with everything else, so I really do not understand why App Store, iTunes and the software update does not work.

Hello there, Victoria Nisoho.
The following Knowledge Base article should be of use for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Can't connect to the iTunes store after upgrading to iTunes 8

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