Can't connect to work VPN

Hi,
I've read through some previous posts, but haven't had luck connecting to the corporate VPN at work.  I can sucessfully connect using a mobile wireless dongle (that uses the mobile telephony network) connected to my computer.  I tested this to make sure everything works.  Unfortaunately i cannot conect to work VPN server via my wireless LAN at home.
I'm using WRT54G2 linksys wireless router and have turned on the VPN options.
I can ping the VPN server, but I can't connect.  I think it fails to authenicate, keeps trying, and I just have to cancel it after a few minutes.
Any ideas?   Is it the router or could it be my service provider (iinet) that block the VPN connection somehow?
Thanks
Tim
Solved!
Go to Solution.

I tried connecting (with an ethernet cable) directly to the modem and I have the same problem.
I can still ping the VPN server at work, and I can access the internet fine except the VPN connection.  It fails to connect to the VPN server and eventually times out.  I get an error "VPN server failed to respond".  I'm using Nortel VPN Client to connect (everything was installed and configured by my work IT).
I've asked by ISP (iinet)  to open port 500udp (which is what my work IT guys suggested).  I haven't heard back from my ISP yet.
I'll let you know if it works after I hear back from my ISP.  Fingers crossed...
Tim 

Similar Messages

  • Can't connect to my VPN server from the WAN addres...

    I've setup a PPTP VPN server on a Raspberry Pi, so that I can connect to it when out and about and avoid having my android internet use sniffed by random public wi-fi hotspots.
    It seems to be working as I setup a Windows 7 connection to it using the LAN address (192.168.1.85) and that connected fine but I can't get it to work through the BT HH3 via the WAN address. I've forwarded port 1723 to 192.168.1.85 and tried disabling the firewall, enabling port clamping and putting the RPi in the DMZ, none of which made any difference.
    Is anyone able to help please?

    Did some testing from my parents house yesterday and whilst connected to their router (Virgin Media) and/or a local BTWiFi hotspot (I can't honestly remember if I tried both or if I only tested with one or the other), I was able to connect to the VPN Server from my phone.
    I can also connect from my home PC using Putty to the VPN Server on SSH (port 22) with that forwarded in the router using the WAN address, so NAT travesal doesn't seem to be an issue.
    Yet I still can't connect to the VPN Server from home, whether connected to my HH3 or a local BTWiFI-with-FON hotspot, using the WAN address, only the LAN address, which doesn't make any sense to me.
    I don't think it's relevant to this problem but I want to ask a question about the router firewall as the description for Default (which is what I have enabled) says "Allow all outgoing connections and block all unsolicited incoming traffic. Games and application sharing is allowed." but it doesn't appear to block unsolicited incoming traffic as otherwise I don't think I'd have been able to connect to the VPN Server from my parent's house, or on SSH from my PC using the WAN address. So is the description incorrect?

  • Can't connect to PPTP-VPN server...

    When attempting to connect to a DD-WRT PPTP VPN server I kept receiving the general "Can't connect to PPTP-VPN server." message. All of the settings were exactly correct and tested on a Windows laptop. I began writing this because I didn't have any other ideas but half way through it (out of the blue) decided to attempt connecting. It worked!
    The only thing I did different was delete the /Library/Preferences/SystemConfiguration contents and reboot.
    Let's hope it continues to work. Posting this in case anyone else has the same error as I.

    A follow up on the VPN issue: it would only work if my laptop's wireless was tethered off of my Android phone - any other connection would connect to the VPN and get an IP but I couldn't ping anything. Also, after rebooting, I get the exact same damning error message now and any combination of rebooting and removing/renaming (don't ever delete system files!) /Library/Preferences/SystemConfiguration/* hasn't fixed the issue.
    I very much hope Apple releases an update soon for this - it's a serious inconvenience! It must be a network stack issue too because I've tried many 3rd party applications that barf as well.

  • Can't connect to work through VPN.

    I have the following: Router: Linksys WRT54GS v.4 + latest firmware VPN Software: Cisco VPN Client 4.8.02.0010 Cable Internet provider: Comcast The VPN client works fine if I connect using a Sprint air card, so that part is working. I just can't connect through my home router. Any advice? I'm stumped. Thanks in advance, John Duke

    access the router using http://192.168.1.1 . the default password is admin .. go to the "applications and gaming" tab and click on "port trigerring" subtab ... enter ports 1723,50,500,443-447,43-47,10000-10001 .
    if this does not make any difference...try upgrading / reflashing the router's firmware and check whether it makes any difference ..

  • How can I connect to a VPN via PPTP?

    Hello,
    I am a foreigner living in Taiyuan, the capital city of Shanxi Province, in China. I bought my macbook the summer of 2006. It still works perfectly except I cannot connect to the internet here at the university.
    The internet here is split into two parts: local, and international. The ethernet connection allows me to access Chinese websites, but nothing else. It sounds counterintuitive but really, that's how it is. In order to get the rest of the world, all computers have to connect to a VPN via PPTP. Once this is established, viola, you have internet.
    My problem is I cannot seem to connect to the VPN. I have used Internet Connect, I have created a VPN via PPTP, and put in all the right numbers...
    the VPN IP is 202.207.128.115
    the username is tyut
    the password is tyut
    But when I try to connect, it just says it can't. Nobody at the university has been helpful because they've never used a Mac before, and besides which, they aren't used to using a computer in English.
    Can anyone help me? Or does anyone know how to get in touch with Apple Services in China (in English)?

    Yeah, but that's not the problem here. I'm an English teacher at Taiyuan University of Technology (the irony does not escape me). The other teachers have PCs and can get full internet in their apartment. Since I have a mac, it's much harder for the school technicians to help me.
    This is what my log says from the VPN connection (which does connect now.)
    Mon Oct 29 16:05:52 2007 : PPTP connecting to server '202.207.128.115' (202.207.128.115)...
    Mon Oct 29 16:05:52 2007 : PPTP connection established.
    Mon Oct 29 16:05:52 2007 : Using interface ppp0
    Mon Oct 29 16:05:52 2007 : Connect: ppp0 <--> socket[34:17]
    Mon Oct 29 16:05:52 2007 : local IP address 172.30.1.252
    Mon Oct 29 16:05:52 2007 : remote IP address 172.30.1.2
    But I still can't load any pages from the VPN connection, just the regular ethernet connection (local internet). It doesn't work if I use IP addresses instead. :-/ I unselected "send all traffic over the VPN connection" because if it's selected, I don't even get local internet.
    Looking online I found a possible fix, but it's for Windows XP. I don't know how to find the same settings on the Mac...For Windows XP:
    1. Click Start -> Control Panel
    2. Click on the Network and Internet Connections icon and then click "Network Connections". If your Control Panel is in classic view, simply double click the "Network Connections" icon.
    3. Right click on the new VPN connection and select Properties
    4. Select the "Networking" tab
    5. Verify that Internet Protocol (TCP/IP) is highlighted
    6. Click on the Properties button
    7. Within the Internet Protocol (TCP/IP) properties window, click on the "Advanced..." button. Within the Advanced TCP/IP Settings window, REMOVE the check mark next to "Use default gateway on remote network"
    8. Click "OK" to close all open windows
    Where would the "default gateway on remote network" be on a Mac?

  • IPhone can't connect to L2PT VPN

    I am running Mac OS X Server (10.9.3) on a Mac Mini providing a L2PT VPN. The VPN works fine on my MBP but neither my iPhone (7.1.1) or iPad (7.0.6) can connect. I keep getting this error "The L2PT-VPN server did not respond. Try reconnecting. If the problem continues, verify your settings and contact your Administrator."

    I've updated to 7.0.4 already but it can't connect VPN also.
    Are there anyone come to play with this issue?
    Please.

  • Can't connect to Easy VPN Server using Windows 7 inbuilt VPN client

    Hi Everyone,
    I would like your help to resolve a vpn issue I am having with my Windows 7 inbuilt vpn client. I am trying to connect to an Easy vpn server on a Cisco 2951 ISR G2. Well, I can connect using Cisco vpn client v5.07 but I can't connect using Windows 7 inbuilt vpn client. Is there any configuration that I am missing so that I can connect using Windows 7 inbuilt vpn client to connect to the vpn server?
    Thank you.

    Hi MindaugasKa,
    Base on your description, your case must is the NPS client can’t pass the NPS policy.
    The NPS client can’t connect the network may have many reason, such as the Network Access Protection Agent service not started successful, the certificate not issued properly,
    please offer us information when your Windows 7 client denied, such as event id, original error information, screenshot.
    More information:
    Extensible Authentication Protocol (EAP) Settings for Network Access
    http://technet.microsoft.com/en-us/library/hh945104.aspx
    Network Access Protection in NPS
    http://msdn.microsoft.com/en-us/library/cc754378.aspx
    Appendix A: NAP Requirements
    http://technet.microsoft.com/en-us/library/dd125301(v=ws.10).aspx
    802.1X Authenticated Wireless Access Overview
    http://technet.microsoft.com/en-us/library/hh994700.aspx
    Connecting to Wireless Networks with Windows 7
    http://technet.microsoft.com/library/ff802404.aspx
    The related thread:
    NPS 2012 rejects windows 7 clients after upgrade from 2008 R2. Requested EAP methods not available
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/44af171f-6155-4f2e-b6c7-f89a2d755908/nps-2012-rejects-windows-7-clients-after-upgrade-from-2008-r2-requested-eap-methods-not-available?forum=winserverNAP
    I’m glad to be of help to you!
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Can't connect to L2TP VPN

    Whenever I try to connect to a VPN server using L2TP/IPSec I get the message: "The L2TP-VPN server did not respond". I could connect to that server using Snow Leopard and I can connect to it using Windows 7 (which is also installed on my mac).
    By the way, when I force Windows 7 to use CHAP authentication instead of PAP I get a similar message. Too bad I can't force Mac OS X to use PAP.

    Hello,
    Dont know if you need help with this still. But here is an article on how to use PAP on Mac OSX:
    http://itknowledgeexchange.techtarget.com/it-rant/using-pap-in-osx-l2tp-vpn-conn ections/
    Now what I want is the possibility to use PAP on Iphone and IPAD... :/

  • Can't connect to work server (windows) on MacBook Pro through VPN - via router

    Due to the nature of my job now, I am working remotely.
    The IT department hooked me up with a MacBook Pro that connects to our work server, which I know is Windows-based, via a VPN. The VPN connects just fine; however, when I go to connect to the server—it doesn't find it. It gives me:
    The server “dc03” may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
    Interestingly enough, the first time I used it (at Starbucks, then McDonald's) it worked, but at home it wouldn't. We isolated the issue to the router, since I could do it when plugged in, but no one could figure out what kind of settings were different or weird. I went to the store and bought 2 other routers. One worked, the Linksys, but the Belkin did. WHAT? So the cheaper one worked? This was the easiest solution, because still don't know the bottom line: why?
    Now, a local spot in town that I frequent—one that used to allow me to connect to my work server—changed routers (the "newest, fastest" AVIS). So now, I cannot connect and get that same message.
    My IT guys are stumped. I don't personally know enough about this side of technology to be of any use.
    Does anyone have any idea what's going on?

    What is the make & model of the new wireless router that you ISP has provided you? Are you able to administer it if needed?
    For the MacBook Pro, try the following, in order, until (hopefully) resolved:
    1a. Delete Preferred Network(s)
    System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
    Under "Preferred Networks," delete the network(s) you regularly use from the list.
    1b. Delete AirPort Keychain Entries
    Launch the "Keychain Access" application located in Applications/Utilties.
    In the windows on the left side: Select login for Keychains and "All Items" for Category.
    Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
    1c. Add Preferred Network(s)
    System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
    Add the preferred network(s) using the "+" button.
    Restart or log out then back in.
    2. Move System Configuration Files
    (Note: You will have to reestablish your network connections settings.)
    Go to /Library/Preferences
    Move the SystemConfiguration folder to the desktop.
    Restart your Mac. (Note: OS X will rebuild the files that are now sitting on your desktop. If this doesn't resolve the issue, you can move the folder back to it's original location.)

  • Why can I connect OK w/VPN, but cannot see Server?

    Finally got my VPN service running on 10.8.3 Server. Am able to connect from outside fine, but after connecting I cannot see my Server in my Sidebar, cannot access my Share Points, nor can I access the Server thru Screen Sharing.
    When I return to my office and connect to the LAN, I am able to see the Server, access my Shared folders, and start Screen Sharing without any problems.
    Any ideas why this is not working?
    Thank you !

    When you connect via VPN, you'll be joined to the network, but won't be automatically logged into the server.  That's a seperate step.  In Finder, Go menu, select "Connect to Server...".  You might see your server there, maybe not.  Either way, you should be able to type in your server's internal IP address and connect to it.
    Also, check how you've configured the VPN settings on your server.  You'd want VPN to tell your clients what DNS server to use while they are conencted.  If you want them to see internal resources like your server, you'd want to put your server's internal IP address in here as the DNS server to point the clients to.
    In my screenshot below, I've put in my router's address.  You'd want your server listed here, or you'd want your router configured to be using your server for it's DNS lookups.  I think either one should work.

  • Hw can I connect a working Power PC 6100 to anoter Mac to erase the drive?

    Hi,
    I have an old Power PC 6100 that appears to be in good working order, it powers up OK, CD drawer opens etc. I have the keyboard and mouse but no monitor. I now need to empty the loft so will sell it, but I can't recall if I wiped the drive 10 years ago when I bought a 9600!
    Is there away to connect the drive to a laptop or other Mac. I have a G5 and G4, both with LCD screens and a G4 iBook and a new Intel G5 laptop.
    Any ideas appreciated. Thanks,
    Beth

    Beth,
    The cable you need is available from a recycler but you will still be working blind without the right software/hardware support. Not an impossible task but a highly academic exercise.
    I bought five of the monitor adapters by the pound last time I was in Seattle. There is a Washington State University Surplus Store sale tomorrow. They will have several adapters in a cabinet for $5 apiece. Yes they are cheap but then you are spending good money after bad. Then you have to buy another adapter to go from a standard Mac monitor connector to VGA. Boeing Surplus in Renton, Washington sells them for fifty cents apiece.
    If you are willing to make ten trips to Goodwill or other thrift stores you can find an external SCSI CD-ROM drive, pull out the drive and replace it with the hard drive from your 6100. Then you have to get the right SCSI cable to go from the external drive to the card in the G4. That cable might be $1 or $5 at the computer recycler in Seattle where I make my bulk junk purchases.
    Of all the used Mac computers out there, only the LC case ranks higher on the do not save list. They do make good frisbees. If you can find a Mac user group with other insane people like us who have 30 or more of all of the nearly worthless items mentioned above, including 15 6100s that Goodwill could not even auction off for $2.50 you will find a five minute fix to your computer challenge.
    Your request has a lot of simple solutions from those who are well endowed with computational equipment but are societally insane. One individual in Chicago wanted to sell a Mac SE at a yard sale. They stated that the asking price for the computer would be $15. Someone in this forum advised her to go to Radio Shack and buy a new PRAM battery which she did. The new battery solved the date problem in the computer and it ran just fine. Only one problem. The battery cost $15. The computer with a correct internal clock was sold for $15.
    That reminds me of lawyers who can give an answerer that is factually accurate, but totally worthless. Now who really is insane?
    How much time and money do you want to spend on this project? Does your life have meaning? Think of the hours of enjoyment you will get from listening to your wind chimes, knowing that your data is safe. Then again, can aliens read the messages blowing in the wind? Maybe none of us are safe.
    : ) Ji˜m

  • How can I connect to windows vpn

    Hello,
    I am trying to connect to a Windows VPN through my macbook air running Lion. Anyone know how?

    I was struggling with this for a few days as well!  Finally got it working though ! YAY !
    Here are the steps:
    1. Add this to your registry:
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PolicyAgent]
    "AssumeUDPEncapsulationContextOnSendRule"=dword:00000002
    2. Open secpol.msc (click start > search for secpol.msc)
    - Local Policies > Security Options
    - Network Security : LAN Manager Auth Level…
    - Set to: Send LM & NTLMv2 - UseNTLMv2…
    And
    - Network Security : Minimum session security… clients
    - uncheck "Require 128-bit encryption"
    3. Restart PC
    4. Create VPN Connection on Windows 7
    - Host Name: (server IP or yourhost.name.com)
    - PPP Settings : Enable LCP (only)
    - Type: L2TP/IPSec
    - Pre-shared key : yoursharedsecret
    - Data encryption : Optional encryption
    - Allow CHAO and CHAPv2
    5. Router on server-side must allow VPN Passthrough and forward ports: 50, 51, 500, 548, 1701, 1723, 4500 to the server box. Also, do not filter anonymous internet requests, multicast or NAT Redirection but enable SPI Firewall.
    ...now you should be good to go

  • BCM 4313 wireless can't connect, ethernet works only in live CD

    Hi! I'm finding it impossible to get Arch working due to internet problems, and I've spent a while trying to figure out how to solve them and got nowhere.
    My laptop has Broadcom 4313 wireless. Using wifi-menu, I can see a bunch of wireless networks, but whenever I try to connect to mine, the connection fails. When I first tried to install Arch over a year ago, this was the case, but at some point a few months on it randomly worked, then didn't, and more recently worked when I tried connecting to another network. On Mint 14 I use the broadcom-wl module and it works great. On Arch, I installed broadcom-wl when chrooted and it seemed to install fine, and when I rebooted lsmod showed that it loaded wl, but it still wouldn't connect to the router
    The default wireless driver seems to be brcmsmac, and wireless in most distros in weak, probably because they can't include broadcom-wl.
    dmesg | grep wl:
    [ 0.000000] DMI: Hewlett-Packard HP G62 Notebook PC /143B, BIOS F.2B 12/05/2011
    [ 5.115660] wl: module license 'Mixed/Proprietary' taints kernel.
    [ 5.163593] INFO @wl_cfg80211_attach : Registered CFG80211 phy
    [ 5.441026] systemd-udevd[136]: renamed network interface eth0 to wlp3s0
    The RTL8101E/RTL8102E ethernet works fine on live USB, but it doesn't work at all after that. I have no idea what causes this.
    dmesg | grep r8169
    [ 4.550602] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
    [ 4.550866] r8169 0000:02:00.0: irq 43 for MSI/MSI-X
    [ 4.551060] r8169 0000:02:00.0 eth0: RTL8102e at 0xffffc90002114000, 90:fb:a6:c0:5f:2b, XID 04e00000 IRQ 43
    I'm also probably going to install linux-rt at some point. Any ideas?

    Victory (haven't tried linux-rt yet). In case this helps anyone, here's what worked for me:
    I installed Lynx by downloading the package and the *.db files, allowing me to offline install it and therefore log into Studentcom's portal. This bit was made trickier by a load of pointless troubleshooting because I thought I wasn't connected. Turns out Studentcom blocks ping.
    Next up, I installed the broadcom-wl package, which worked fine after rebooting into the system.
    Finally, I just didn't activate ethernet properly. To get both linked up and automatically starting on boot, I did this:
    systemctl enable [email protected]
    wifi-menu wlp3s0
    systemctl enable [email protected]
    dhcpcd enp2s0
    And now for the search engines: 584037-001 x16-96072

  • Can't connect to a VPN server via Airport Extreme Base Station

    My husband is unable to connect to his employer's VPN server through our Airport Extreme when he uses his work PC at home. Strangely, when we had a Dell True Mobile wireless router this was not an issue. He could reach his VPN server via PC, AND our Mac wireless network also worked thru the Dell True Mobile. Is there any way to configure the AEBS to allow VPN connectivity? Do we need to switch to a different brand of wireless router? Please advise.
      Mac OS X (10.4.7)   Airport admin utilities 4.2

    First welcome to the discussions.
    To set up the client you'll first have to ask the Network Administrator for the name of the VPN server. The username and other details you will need to log on.
    You will also need to find out if the VPN uses PPTP or L2TP over IP Sec. with that information in hand open Internet connect in the Applications folder choose NEW VPN Connection then you click on either PPTP or L2TP whichever the network uses, then click continue in the confiquration pop up menu, Choose Edit confiqurations Then enter the information the Network administrator gave you.
    Bear in mind that the OSX client does not work with all VPN's.
    You may have to purchase a universal VPN client such as VPN Tracker from Equinux ($90.00).
    http://www.equinux.com
    Good Luck Don

  • Can't Connect to Yosemite VPN Server from Mavericks Clients

    Hi All,
    I upgraded my Mac Mini Server to Yosemite and none of the Mavericks Clients I have (a 13 inch MBA and a 2010 MM) can connect. However all other machines running Yosemite can connect without issue, this includes another 2010 MM and an 11 inch MBA and all iOS 8+ devices. I've tried deleting and recreating the VPN configuration in the local machines. Anyone else seeing anything like this issue? The Mountain Lion to Mavericks upgrade had a similar issue but I believe that racoon was just broken in that release.
    Thanks

    Hi Linc,
    One of them I am upgrading, the other is a machine I am waiting on a different application to update first prior to upgrading. I am guess I am just a bit frustrated, after the Mountain Lion to Mavericks update I had to call in 4 times and talk my way to enterprise support to get anyone that would even try to assist with Server/VPN. It was the 3rd call that they actually acknowledged an issue- guess I was just attempting to verify if others were seeing this prior to calling in. I don't think its unreasonable to think a server upgrade could support clients like with an OS that is a year old. Just want to make sure I am not "seeing things" when looking at racoon logs and seeing very familiar error messages.
    Thanks

Maybe you are looking for