Can't connect via Airport Utility

Just noticed that my shared USB drive wasn't connecting so I opened Airport Utility and got this message when trying to manually access my Airport Extreme:
Make sure your AirPort wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)
Even after restarting the base station and my Mac Pro I receive that error. I am connected to it via ethernet. Thoughts or suggestions would be appreciated.

A full manual factory reset did the trick, yes.
I followed Bob's instructions (apologies for calling you Bill - don't know where that came from! )
Pull the power plug on the Extreme
Wait a moment
Hold in the reset button and keep holding it in while you plug the power back in
Release the reset button after 10 seconds of plugging the power back in

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