Can't connect via ethernet cable to Fios on my iMac

Well, went from cable because I was only getting an upload and download speed of 19 Mbps and was promised close to 50/50 if I went to Fios. Decided to go for it and installation took a full day.
During set up we found I could only connect my iMac 27" Silver desktop via Airport or wireless. For some reason even though my preferences on the mac was showing that I was connected both wireless and ethernet, if I select the ethernet option it doesn't work at all. Bad part is that wireless connection is about the same I was getting on cable or 19-20 Mbps up and down.
The service tech came out and told me he wasn't a mac guy, but plugged his PC laptop into the router and he was getting 49 mbps. I have a PC also on my network and it is working fine and much faster then the mac.
I have spent many hours trying to understand why I am having this issue. Tech guys told me he isn't a Mac guy and it has to be a Mac problem not a router or Fios problem. This is always the excuse when companies have no clue what to do.
So now that Verizon is on strike I can't get any support at all. I have a 30 day guarantee and may want to cancel and uninstall Fios and go back to cable where the tech support is excellent and the only issue I had was the internet speed.
There is no reason to have Fios if I am getting less service for the same money. Frankly, I have taken videos showing how slow it is. On many sites or times of the day, it won't connect to a URL at all and it will begin, then hang up and I have to keep trying to reload the url until I can get it to go. This is totally unacceptable and frustrating.
Does anyone have any real answers to this problem? I see others on a Mac also have this same problem. Some blame the router, others blame the settings...I am lost and use my computer for business and need reliable service.
I can't even get anyone on the phone at Verizon to either extend the 30 day guarantee until we resolve this problem or cancel the service and reinstall cable.

The Mac should be plug and play with the Ethernet connection, and you shouldn't need to play with anything at all. Does the ActionTec's Ethernet lights indicate a link when you connect your Mac to the router? Does the Mac's NIC (if it has lights on it) indicate a connection? Does the Mac indicate that it has a valid IP address while it is connected to the router using only Ethernet? What version of OS X are you running?
========
The first to bring me 1Gbps Fiber for $30/m wins!

Similar Messages

Powerbook G4 can't connect via ethernet but connects via airport

We have a small office network connected to an Efficient Networks DSL router that's managed by our isp. The router has 4 ports and a linksys 8 port switch is connected to one of those ports. Another D-Link wireless router/switch is connected to another port.
2 i-macs connect without problem via ethernet cable. They are set to DHCP and get 192.xx private addresses. Both run 10.4.5. Another older imac running 9.2.2. also has no problems.
I recently purchased a powerbook G4 and it will not connect via ethernet to the Efficient networks router. At first it was connected to the linksys, so decided to connect it direct to the Efficient Networks router. With DHCP, it acquires a 169. internet address which is self generated (i.e. no real connection). I tried to give it a static private address (talking to the isp provider). They could see the powerbook but saw all zero's (presumable mac address). By the way the Powerbook works perfectly at home connected via ethernet cable to a D-Link router connected to a cable modem so it's not a physical problem. I even checked the ethernet cable I used in the office with another computer - no problem.
When I switch to airport in the office, the powerbook connects to the network and the internet. I get some strange warning messages showing the server's and the router's private ip addresses. I click ok, and the powerbook finds an unassigned private ip address. It's the only way it will work, but it causes problems, because I can't connect to one of the network printers. Speed also isn't great.
Can anyone give me advise how to proceed. I am no expert on this stuff so keep it as simple as possible.
Tks

Tim,
Thanks for your help. Here's what I've done before reading your e-mail. The D-Link DI-524 wireless router is connected to the Effiicent Neworks DSL router as you mentioned. One ethernet port of the EFF.Net. router is connected to the WAN port of the DI-514.
Because I have a D-Link router at home which works flawlessly with my powerbook, I decided to connect the ethernet cable of the powerbook to the D-Link which has 4 ethernet ports. Lo and behold, the powerbook acquired a private ip address and connected to the LAN and internet!
When I connected the powerbook direct to the Efficient Networks router, it could not communicate. I believe that there must be some software incompatibility between the powerbook and the Efficient Networks router. By connecting to the D-Link, the D-Link assigned an ip address to the powerbook, and it could connect to the server, lan, etc..
Only problem is that I have a Brother network printer that cannot connect to the powerbook. My powerbook cannot find it on the network. Because there is a linksys switch connected to the efficient networks router's third ethernet port, maybe as you said, going through the D-Link via DHCP (when the Linksys is also acting as a DHCP server, might cause this type of problem. What do you think?
As a final note, other imac G5's connected to the linksys switch (which then connects to the Efficient Network's router) have no problem connecting to the lan or internet and have no problem connecting to any of the printers. When I put the powerbook on that switch, I could not connect to the internet - i.e. whether connecting via the lynksys switch or direct with the efficient networks router - same results: no internet connection whether manually or via DHCP.
So the imac G5 has no problem with the efficient networks router but the powerbook G4 hits a brick wall. The G4 likes the D-Link router. I am concerned (and I will have to check this) that if I turn off the dhcp server feature from the D-Link, that whatever software issue crops up between the powerbook and the Efficient Networks router, will rise up again, because the D-Link will act like a simple switch (just like my linksys switch), and we'll be back to square zero. In any case, no harm in trying. This may be the cause of the Powerbook not seeing that Brother printer (even though it sees another printer and other macs).
Having spent hours reading about network problems, I think it's safe to say that macs have problems with certain routers. Why a G5 works and a powerbook G4 doesn't is beyond me, but clearly software must play a role.

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. My question is I now wish to add a second Airport extreme but am considering a hard wire connecti

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme. Can my network operate properly to extend the network with both a wireless and wired extend functionallity?

I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme.
Excellent plan.
Can my network operate properly to extend the network with both a wireless and wired extend functionallity?
Yes, but don't get confused about the second AirPort Extreme, as it would not be configured to "extend" a wireless network.....it would be configured to "create a wireless network" using the same wireless network name, security settings and password as the Time Capsule network. Configure the second Extreme in Bridge Mode.
This Apple support document will show you how to hookup and configure the second AirPort Extreme:
http://support.apple.com/kb/HT4260

HT2497 I just purchased the 2TB TC and set it up on bridge mode to my att verse which is connected via ethernet cable. The TC is continually blinking amber and an error message states that a wireless network cannot be found but the uverse is functioning

I just purchased the 2TB TC and set it up on bridge mode to my att verse which is connected via ethernet cable. The TC is continually blinking amber and an error message states that a wireless network cannot be found but the uverse is functioning great. The network name I assigned to the TC is also not appearing among available networks. How do I remedy this, please?

What OS on the computer you are using to setup the TC?
Did you turn on ipv6 for wireless to link-local... this is essential for network access now??
Try power cycling the network.. start up in correct order.. uverse.. 2min wait.. TC.. 2min wait.. computer.
No luck factory reset and start over. Use ethernet cable as well to the computer to help it.
No luck I can show you manual method.

My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!!

My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!! Update unsuccessful, current software version is 5.1 (5201) . I've rented a movie recently and does not appear in my movie list, but I have been charged for this movie, can someone help me out with these issues.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Apple TV Software Restore 5.1.1 (2nd generation)
Apple TV Software Restore 5.1.1 (3rd generation)
Then hold down the option key while choosing restore and select the downloaded file when prompted.

I have an HP LaserJet 8150N that I am trying to get connected via ethernet cable directly to my iMac. I always had this printer connected via a network so I don't know if I am able to connect directly with a cable since it is a network printer.

I have an HP LaserJet 8150N that I use for my work and I have had this printer for ever and it is one heck of a work horse! I am trying to get it connected via ethernet cable directly to my iMac. I always had this printer connected via a network so I don't know if I am able to connect directly with a cable since it is a network printer. I have tried to reconfigure the printer using the JetDirect menu giving it a new IP address but still no luck. If anyone could help me through this issue I would appreciate it.

moonlightcaravan wrote:
Second, seeing "connecting" and connection failed is normal. You must click on "Connect As" in the Finder window and then enter the username and password for the admin account on the other computer. That should fix things.
Thanks for responding.
When does clicking on "Connect As" happen in the process above?
After step six? Seven?
After the connection has failed?
Is this the FInder window that shows the icon of the computer you want to copy the file from?
You should see "Connect As" in the Finder near the top right of the window as shown below:
!http://blog.brothersoft.com/wp-content/uploads/2008/11/howto_copy_files_to_or_from_your_iphone02.jpg!

Out of the blue, my ITouch is unable to access my wireless network ONLY when my PC has been turned on (PC is connected via Ethernet cable, and has no wireless capability as far as I know). What gives? It works fine when the PC is off.

Out of the blue, my ITouch is unable to access my wireless network ONLY when my PC is on (the PC is connected via Ethernet cable, and has no wireless capabilities that I know of). What gives? When the PC is turned off, everything is totally fine. I\m stumped.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
I suspect a problem with your router. Try changing the security. First use no security as a test.
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Officejet 6500A Plus E 710n. Can I connect Via Ethernet & WIFI SIMULTEANOUSLY?

Officejet 6500A Plus w/ Windows XP on Desktop, Windows7 on Laptop. Can I connect Via Ethernet & WIFI SIMULTEANOUSLY?

No. You can have one or the other. How the printer connects does not have to match how the computers connect.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

IBook G4 Can't connect via Ethernet?

While we were away lightning took out several devices. Among them was the Airport Extreme Base Station and the cable modem. The modem has been replaced. I have an iMacG5 and an iBookG4 both running 10.4.11. The iMac can establish a connection via Ethernet (all this happened yesterday so I have yet to replace the Airport). The laptop apparently won't accept an IP address from the router/modem and won't connect to the internet.
I did see a message saying that my network settings had been changed by another application but don't know if this figures in the mix.
Anyone have any ideas how I ought to approach getting the iBook back online?

I did see a message saying that my network settings had been changed by another application but don't know if this figures in the mix.
Anyone have any ideas how I ought to approach getting the iBook back online?
I think you ran across the security update bug in 10.4.11 the deals with an ethernet connection. Here is the workaround:
http://discussions.apple.com/message.jspa?messageID=8185915#8185915
Here is more of the story:
http://discussions.apple.com/thread.jspa?threadID=1730909&tstart=0

Arg! Airport Extreme to Extreme- Can't Connect via ethernet

Hello- Arg! Frustrated and can't figure out what's going on.
Goal: Wirelessly connect an airport extreme to another airport extreme and use the 2nd Extreme as a local wired hub.
Problem: Everything works fine, but any machine that is hooked up to the 2nd extreme isn't getting a DHCP assigned and can't see it. But wireless can see it and works great.
Setup: (here goes)
- Airport extreme 1 (AE1) is hooked up to a comcast cable modem. Works great
- Airport extreme 2 (AE2) has been configured to wirelessly join AE1- This also works great.
- 2 Mac pros are connected to AE2 via ethernet cable
visual example:
(comcast) - (AE1) ~~ (AE2) - Mac pros "~" = wireless, "-" = wired
I've tried different machines and cables... no luck. If I reset AE2, they can all connect.
What am I doing wrong here... seems like ethernet is being disabled.
All AE have been updated and along with computer software. All wireless works fine.
Thanks!
Message was edited by: mr.bill

Got it... Instead of joining, I had to select extend and ensure that AE1 had extend network enabled. Seems to be working now. Sweet!

Can't Connect Via Ethernet on new MacBook Pro

Hello,
I'm running into a frustrating problem and hoping someone can help.
I have a new MacBook Pro that won't connect via Ethernet. My old computer (Powerbook G4) with the same settings works flawlessly.
Details: under Network Settings I have Automatic/Using DHCP. When I click on Assist Me>Diagnostics, I get green lights all the way down (Built-In Ethernet, Network Settings, ISP, Internet, Server). The Diagnostics tool therefore proudly announces that my Internet connection is working correctly.
When I open Safari, however, it won't open any page. Using Ping I also get no responses.
When I plug the exact same ethernet cable into my Powerbook G4, everything works flawlessly. The only difference is that the IP address ends in .25 instead of .30 (I assume that's from the router assigning different IP addresses to the two computers.)
On another forum i read about someone having a problem with a long/lossy ethernet cable, but I just took my computer to the router and tried with a 2-foot ethernet cable. Same situation.
Help!
Thanks

i rebooted the firewall and it worked.

EA6900 Internet Connection Issue - Desktop connected via ethernet cable

Hi there,
I have an HP p6837c, 64-bit OS with Windows 7 Home Premium. It is directly connected to the EA6900 via ethernet cable. My internet connection constantly drops (as in variably every 5 seconds to 5 minutes) then re-establishes itself. I have no internet connection issues when directly connected to the modem. All of the wirelss devices that are connected via the EA6900 are working without any issue. My husband's laptop, which has Windows 8.1, functions with no problem when directly connected to the EA6900 via ethernet cable. We've tried swapping out the cable. We've tried adjusting the MTUs per Support's suggestion. Nothing has solved the issue
Any thoughts on what the issues might be? Settings? The version of Windows? Any help would be much appreciated!

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
What ISP Modem service link speeds UP and Down do you have?
Check cable between Modem and Router and PC, swap out to be sure. Link>http://en.wikipedia.org/wiki/CAT6 is recommended.
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask.
I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
Router and Wired Configurations
Setup DHCP reserved IP addresses for all devices ON the router. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
Ensure devices are set to auto obtain an IP address.
If http://en.wikipedia.org/wiki/Ipv6 is an option on the router, select Local Connection Only.
PC 3rd Party Security Software Configurations
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.

Can you connect an ethernet cable to an Airport Express Extension?

I have an Airport Express that I am using as an extension to my current home wireless network.
That is successful and I have a green light. I am trying to plug in an ethernet cable to allow an older mac without an airport card to connect to that Airport Express Extension. When I turn off the airport and select Ethernet Cable, I am told that the cable is not connected to the internet. The wireless works fine and I can get full bars in the far part of my house - but I do not get internet when connecting an Ethernet cable.
Help!
Thanks in advance

See my reply to your other post.

Can't connect via ethernet after iBook wakes up from sleep

I'm running 10.4.0 on a 1.33 GHz G4 iBook. Since buying the computer in 2005, I've been connecting to the internet in various locations via AirPort, though I have hooked my iBook up to ethernet connections in the past and had no problems.
Recently I moved to a university where I must connect via ethernet, as the wireless network doesn't extend to the areas where I do most of my work. I bought a new cable. Much of the time, my connection is fine. But frequently I am unable to connect to the internet at all via ethernet, and I've noticed that it's always after I've woken the computer up from sleep. I've tried various ridiculous "kick the car and maybe it will start" techniques like unplugging the cable at both ends and waiting, restarting five or six times in a row, etc., and it starts connecting eventually, but I have NO idea why or why not. When I check my network preferences, I get the message "Built-in Ethernet is currently active and has the IP address [xxx.xxx.x.xxx]. You are connected to the Internet via Built-In Ethernet." But I'm not. What's going on here?

Sorry, meant to indicate an IP address without giving the exact numbers, and it came up as an HTTP address. My network connections system preference panel indicates a normal IP address. (And it's not self-assigned.)

Self-assigned IP !!! Can't connect via Ethernet

Hi all,
This is my problem:
- Now every time I connect my MBP (running 10.6.4) to my hall's network (staying on campus, in uni) it appears as "Self-assigned IP" and cannot connect to the internet for the Ethernet. It suddenly happened a few days ago and I have no clue what caused that
- Airport's working well
- Using Windows on Parallels and can still connect to the Internet despite that the Mac OS X does not at the same time, my friends' laptops have no problems as well
- Tried taking the IP, subnet mask, router( I suppose in Windows it is called Gateway ) details and typing in manually for the Ethernet settings on OSX but still cannot connect to the Internet. The status is Connected and "Ethernet is currently active and has the IP address 137.xxx.xx.xx."
- When I bring my laptop to a different place and connect via Ethernet, it works well, too, I just leave the setting to be "Using DHCP"
I've seen that lots of people have met this issue, also loads of advices have been given:
- reset the router ... --> I'm connecting to the hall's network, so that's impossible for me to do
- sudo ipfw list , sudo ipfw flush .. --> nothing changed afterwards
- someone suggested uninstalling any VMware --> tried uninstalling parallels desktop and the problem's still there
- untick the "Use Passive FTP Mode" for ethernet --> no difference
- Security settings ,Firewall --> firewall was even off when the issue 1st appeared
So ANY SUGGESTIONS PLEAAASSSSSSSSSEE !!!! I'm sick of having to turn to Windows just to access the internet
Thanks in advance

fr1d4y13 wrote:
Apart from this one "*4) In the folder /Library/Preferences (not <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.* " , I've tried all the other ways suggested but didn't work.
I'm wondering what it means by "move" here :? Is that "copying and then delete the original" :??
A "move" operation is normally considered equivalent to (although more efficient) than "copying and delete the original". Just drag the folder out of its original folder and onto the Desktop, which will make it be no longer in its original folder.
I've seen others post advice about moving out specific files in that folder. That probably works just as well if not better (as it leaves in place other files not involved in networking), but I haven't spent the time to determine just which files should be moved.

Can't connect via ethernet cable to Fios on my iMac

Similar Messages

Maybe you are looking for