Can't connect Windows computers to Airport Network/Base Station

I'm looking for some help with my Airport Extreme. I presently have it set up and working on my MAC. I can connect to the internet with no problem. But when I have tried to allow 2 family members to connect their windows computers to the internet (I give them the WPA2 key, etc...) using our wireless network they are unable to do so. Their computers detect our wireless network but when they type in the key it gets stuck "acquiring the network address". Any ideas what's happening? I greatly appreciate your help.

I suggest using the following instructions to re-check your AirPort Extreme Card/Antenna cable installation in your G4 iMac just to be sure nothing was missed: iMac (17-inch 1GHz) and iMac (USB 2.0): Customer-Installable Parts Instructions
Also, check that the antenna cable is firmly attached per this Apple Article: http://docs.info.apple.com/article.html?artnum=108039
I have the base station connected to a pc so I can't download iStumbler.
For the PC, you can use NetStumbler instead.
I'm not sure how to check if a signal is being sent through Airport utility.
Instead of the AirPort Utility, you can use the Internet Connection utility to verify signal strength of your base station. To access this utility, just right-click the AirPort status icon in the menu bar, and then, select it from the drop-down menu.

Similar Messages

  • Can't connect windows xp using airport extreme to internet

    Hi i just purchased my airport extreme base station. I tried connecting it to my windows xp for internet and so i can have wireless connection to my macbook.
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    After I did it manually with my IP address its now green still no internet connection (problem is probably subnet mask and router address)
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    HP 1240n Windows XP Macbook
    HP 1240n   Windows XP   Macbook

    Ace83, Welcome to the discussion area!
    I tried connecting it to my windows xp for internet...
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    Configure the AEBS to use the same settings as the PC was using to connect to the Internet. The PC should now be configured to use DHCP and Ethernet to get on the Internet.

  • Connecting PC to VIN airport extreme base station

    I've got a VIN airport extreme base station connected to a Netgear modem router and I'm trying to connect my PC wirelessly to the internet. I can see the Airport wireless network connection and the password is verified. The left hand light on the Airport xtarts to flash when I click to connect but after 30 seconds or so of trying Windows is "unable to connect  to the Airport"??? (Another Mac seems to connect fine but the two PCs in the house don't!)

    I do not know anything about the 2701hg-b but here is the AT&T link. http://store.att.com/Catalog/ProductDetails.asp?ProductId=1000-401047-000&Catego ryId=catMRG AT&T says it is a DSL Gateway with WI-FI capabilities. This is how my house is setup. Cox internet - Arris cable/modem (TM502G) - AEBS (1st gen) - 17" Macbook Pro and 17" Powerbook. Now my sister moved in with me with an eMachines T3414 desktop PC and the AT&T 2701HG-B DSL Gateway. This is a an old & crappy PC and she knows it but given her circumstances this is what she has to use. I can not get her computer to even see my network or anyone else's in the neighborhood (at any given time I can see up to 7 networks on my 2 laptops.) When she had her house and I was visiting I never had any problems connecting to her network. I do not have a lot of networking experience especially on the PC side and could use some help.

  • Connecting to hotspot from airport extreme base station

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    martinique, Welcome to the discussion area!
    It won't work. The AEBS will only join a wireless network if you use WDS and configure the AEBS as a remote or relay station. Unfortunately:
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  • Can't connect to internet through Airport network

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    Network: same
    Computers: same
    Problem: I recently switched from DSL to Cable internet for faster speed. Here is what i found: When i connect the ethernet cable directly into the tower from the modem i can access the internet. If i connect the ethernet cable directly into the PowerBook G4 i get nothing. If i try to connect the ethernet cable to the Airport from the modem i get nothing as well. At first all i thought i had to do was change the account settings from that of the DSL to that of the Cable internet -- only there are no account settings for the Cable internet. I literally just plugged in the cable and was ready to go. I have tried resetting my airport to get rid of my previous [DSL] settings and redoing the Airport Setup Assistant to no avail.
    G4 Tower, PowerBook G4   Mac OS X (10.3.9)  

    ok so i unplugged my modem for a few minutes and then plugged the ethernet into the airport and turned the modem back on. now i can get internet on both my laptop and my tower. that works, thanks!
    an odd aside tho is that before, when i was connecting through PPPoE, the laptop would automatically connect to my network (regardless of how many networks the airport card was picking up). now that i have the airport set to just connect via ethernet i have to manually log onto my network every time. is there a setting i'm forgetting about that enables automatic log in or is this just the case with connecting via ethernet?
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    Mac OS X (10.3.9)

  • Can no longer configure modem in Airport Extreme Base Station

    We've been using our AEBS to connect to our ISP via its internal modem for several years. Recently, I needed to update some ISP information for the modem connection and did so successfully using Airport Admin Utility. Two days later, tried to change additional settings, but AAU no longer shows "Modem (v.90)" as a "connect using" option on the Internet page. In fact, all of the options are greyed out except Ethernet, PPP over Ethernet and Airport (WDS). What happened?
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    Not yet. Maybe I'll try that next. The problem is that the 1-second reset only changes the password, but the 5-second really hard reset will wipe out all the settings and return the AEBS to default settings. If I still can't get to the modem configuration in AAU, then I've just lost all ability to connect to the Internet. (The modem in my computer got fried during a really, really bad lightning storm - zapper came in through the phone line even though it was connected through a surge suppressor - such is life on the Frontier!)
    The modem in the AEBS is working because that's how I was connected to the Internet last night when I wrote the question, but I just can't configure it anymore.
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  • Can't see External HD through Airport Extreme Base Station

    I have upgraded to the Apple Airport Extreme Firmware 7.1. Previously I was unable to see my 2 External HDs that are connected to the base station via a powered USB hub. Both of the HDs are FAT32s. I had hoped the firmware update would resolve the problem. But I am still not seeing the HDs. I connect to the base station wireless through a MacBook.
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    I suggest using the following instructions to re-check your AirPort Extreme Card/Antenna cable installation in your G4 iMac just to be sure nothing was missed: iMac (17-inch 1GHz) and iMac (USB 2.0): Customer-Installable Parts Instructions
    Also, check that the antenna cable is firmly attached per this Apple Article: http://docs.info.apple.com/article.html?artnum=108039
    I have the base station connected to a pc so I can't download iStumbler.
    For the PC, you can use NetStumbler instead.
    I'm not sure how to check if a signal is being sent through Airport utility.
    Instead of the AirPort Utility, you can use the Internet Connection utility to verify signal strength of your base station. To access this utility, just right-click the AirPort status icon in the menu bar, and then, select it from the drop-down menu.

  • Intermittent connection between iBook and Airport Extreme Base Station

    I have a friend with an iBook set up with the Airport Extreme system, they also have a Denon stereo that it is playing through. However, when the music is playing, it keeps cutting out every 5-10 seconds and is intermittent. On other occasions, when the router & base station is left switched on, it plays fine. Does anyone have a reason for this intermittent playing, and a possible solution? Many thanks,

    Check out this Apple article to see if it will help.

  • Mac Book pro can't connect to Internet through Apple airport extreme base station

    I had problems connecting to the internet in the past with my macbook pro.  One day it suddenly started working again but then I bought a second apple TV I lost connectivity.  I have tried changing the IP address manually and while it shows me connected to the wifi I am still with out internet.  When I hooked up the new Apple TV that I bought it booted my computer from it's ip address.  The apple TV though wouldn't work and now nor would my computer.  I ended up setting the Apple TV's ip address manually and now it works fine. My computer on the other hand does not no matter if I set it manually or not.  Even if I plug in the ethernet cable from the base station it doesn't work.  It show that it has a self assigned IP address.  After I set it manually it shows that I am connected both via wifi and the ethernet cable but I can't connect to the internet.  If I plug the modem directly into the computer bypassing the base station I get internet and it is using the IP address that worked originally.
    It has something to do with the connection from the base station to my computer but this is odd considering every other device I have: iPhone 4, apple tv, apple tv, apple mini with retina display all work perfectly via wifi (newest apple tv had to be set manually as I stated above but now works fine).  When I check the ip of the base station itself it seems to be different from the ip of the computer when the computer was connected directly to the router.  I don't understand why my computer now can't connect to the internet via the base station whether it be wifi or by ethernet.  Can you please help me trouble shoot this?
    I have an AirPort Extreme base station which allows up to 50 users and a 30 meg connection speed.
    I have a MacBook Pro (17-inch Early 2009), OS X Mavericks (10.9.2)

    It has something to do with the connection from the base station to my computer
    I don't think so..
    I just posted a reply which totally vanished.. strange strange website now.
    Please post some screenshots of your AE setup from the airport utility.. I want to see the summary page, then the network and internet tab.
    Please tell us what modem you use.. is it a router??
    If you have satellite or 3G wimax etc service they often are limited to 5 IP addresses... the AE takes one and then 4 more devices can join .. no more.
    You need to also give us the screenshot of the IP you are getting in a computer that works.
    EDIT
    Sorry this is half double post.. the previous page refused to display.. now it has returned..

  • Power Mac G3 Pismo with Airport wireless card in Mac OS X 10.4 won't connect to wireless network  with  newest Airport Extreme Base Station set at WPA Personal/WPA 2 Personal encryption.

    My Power Book G3 Pismo with an Airport wireless card  running Mac OS X 10.4.11 will not connect to my new Airport
    Extreme Base Station using WPA Personal/WPA 2 Person encryption.  The Airport firmware is version 9.52.  From
    posts I've read online at different places indicates the Airport card should support the WPA encryption.  Perhaps the problem
    is the Base Station is using a combination setting and the fault is in the base station?
    Thanks for any suggestions

    Perhaps an inexpensive usb wireless adapter would work as well?
    This is probably the simplest way to get the G3 connected to the wireless network.
    I'll have to read up on getting an express and using it as a wireless bridge as I am unfamiliar with the concept.
    The new AirPort Extreme is broadcasting a wireless signal.
    A new AirPort Express could be located close to the G3. The Express will pick up the wireless signal from the AirPort Extreme, then provide an Ethernet connection to the G3 though a short Ethernet cable. 
    This can work very well......IF.....you keep the G3 at a fixed location, since it will always be connected to the AriPort Express using an Ethernet cable.
    I do have an old Linksys Wireless G router.  I wonder if that would work?
    In theory, yes. But it would have to use much older WEP "security", which is easily cracked in minutes using free tools available on the Internet. So, anyone who really wanted to get on the network could do so. It's an option, but not a very good one.

  • Connecting to multiple Airport Express base stations at the same time?

    I want to be able to use wireless internet and stream music to my stereo at the same time, but I only have a single internet connection behind my stereo and it's connected to the Pay TV. My options seem to be getting a new line installed behind the stereo so I can insert this into the same Airport Express base station I use for my music, or buying a second Airport Express base station and connecting it to one of the other internet connections in the room, then connecting to both Airport Express base stations at the same time.
    Is this possible? Are there other alternatives?
    Many thanks

    Nate, Welcome to the discussion area!
    Once you have a network, you can connect multiple AirPort Express (AX) to that network (wirelessly or via Ethernet). When your computer joins that network it can access all the AX.
    You could take your current internet connection and run it into an inexpensive router with multiple Ethernet ports (not the AX). If this is a wireless router then your AXs could be located elsewhere and connect as wireless clients to that network. Once you computer joined that network it could stream music to the AXs.

  • Connecting to multiple Airport Express base stations for internet and TV?

    I want to be able to use wireless internet and stream music to my stereo at the same time, but I only have a single ethernet connection behind my stereo and it's connected to the Pay TV. My options seem to be an ethernet splitter (maybe - any ideas?), getting a new ethernet connection installed behind the stereo so I can insert this into the same Airport Express base station I use for my music, or buying a second Airport Express base station and connecting it to one of the other internet connections in the room, then connecting to both Airport Express base stations at the same time.
    Is this possible? Are there other alternatives?
    Many thanks

    Nate, Welcome to the discussion area!
    Once you have a network, you can connect multiple AirPort Express (AX) to that network (wirelessly or via Ethernet). When your computer joins that network it can access all the AX.
    You could take your current internet connection and run it into an inexpensive router with multiple Ethernet ports (not the AX). If this is a wireless router then your AXs could be located elsewhere and connect as wireless clients to that network. Once you computer joined that network it could stream music to the AXs.

  • I have got a Airport Extreme Basestation and an 3 x Airport Express Base station.

    Hi
    I have a netgear modem. Would like help with how to create one network with strong wireless signal all around the house and the gym outside. I basically know how I will setup the Airport Extreme and One Express ( for streaming music from Itunes ). How to use the other two Expresses to extend the wireless side of the network to have a strong signal all around the residental area.
    Please help

    Not knowing your exact building floorplan, I would start with the following basic setup of your AirPorts:
    Connect the 802.11n AirPort Extreme Base Station (AEBSn) to the Netgear router by Ethernet.
    Reconfigure the AEBSn as a bridge.
    Configure the AEBSn for the option "Allow this network to be extended" enabled.
    Configure each of the 802.11n AirPort Express Base Stations (AXn) with the option "Wireless Mode = Extend a wireless network" enabled.
    Both AXns will be connected back to the AEBSn by wireless.

  • New Mac and Airport Extreme Base Station User - Setup question

    Good Morning,
    I just received my new MacBook Pro yesterday along with the Airport Extreme Base Station. I was tying to setup the airport extreme but have had no luck. I want to make sure I'm connecting things correctly - make sure I'm not doing something stupid.
    I have a cable modem and I previously had a Netgear router. The connection from the cable modem that had previously been connected to my Netgear router - I disconnected it and connected it to the Airport extreme base station instead. And then I plugged it in. Is that all the connecting that I need to do? I get the flashing amber light.
    Now I did read a few other threads and it sounds like I may need to install the Airport Utility that came with the base station. So I'll try that when I get home tonight. But I would appreciate any other suggestions - especially whether or not I've connected the airport extreme correctly to my cable modem.
    Thanks, Susan
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    I want to make sure I'm connecting things correctly
    The network configuration should look something like the following:
    Cable modem > (Ethernet cable) > [WAN port] AEBSn > (wireless) > MacBook Pro
    I have a cable modem and I previously had a Netgear router. The connection from the cable modem that had previously been connected to my Netgear router - I disconnected it and connected it to the Airport extreme base station instead. And then I plugged it in. Is that all the connecting that I need to do? I get the flashing amber light.
    Since you changed your network configuration, you should perform a complete power recycle of your network components to allow enough time for them to "synchronize."
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    - Power-off the Cable modem, AirPort Extreme Base Station (AEBSn), & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
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    - Power-on the computer(s)
    Now I did read a few other threads and it sounds like I may need to install the Airport Utility that came with the base station.
    Yes, you will need this utility to perform the setup and follow-on administration of the AEBSn.

  • New AirPort Extreme Base Station with OS X 10.3.9?

    I have an iMac running 10.3.9 along with a XP box. Can I use the new AirPort Extreme Base Station with this setup. The sys reqs seem to say that I need OS X 10.4.8. I want to use this new wireless base station with AppleTV.
    I really don't want to upgrade to 10.4.x especially since Leopard (10.5) is supposed to be coming out soon. Of course this supposes I can even run Leopard on my non-intel iMac.

    I have an iMac running 10.3.9 along with a XP box.
    Can I use the new AirPort Extreme Base Station with
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    In order to connect to the new Airport Extreme Base Station 10.3.9 will be fine.
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    soon. Of course this supposes I can even run Leopard
    on my non-intel iMac.
    You will be able to run 10.5 on non-Intel Macs.

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