Can't connect wireless printer to wired PC in wireless/wired network

We have HP Officejet 6500A Plus (E710n-z) printer
Wireless router with 4 ethernet connections (SAGEMCOM 2864) - some pcs connect wirelessly and we have 3 connected via ethernet (network has several printers, 2 netbooks, IPad, 2 laptops and 4PCs currently configured - but with 5 active users it changes frequently)
Am able to connect printer to wireless PCs, laptops, etc - but cannot connect to wired PCs (running windows XP-home version)
I'd like to avoid forcing IP address for printer (everything else is automatic)  - Is there another workaround?
I do have another printer connected wirelessly to both wireless and wired PCs
Install / troubleshooting software assumes network is either all wired or all wireless
I don't mind using fixed IP address for install, but prefer not to use for ongoing connections
Thanks for your help
Nancy
PS - one computer has problem with "serscan.sys" file not found - this can, I believe, be resolved once I find download *since no longer have the windows XP install discs
This question was solved.
View Solution.

Hi Nancy,
Have you tried running the HP Netwrok Diagnostic Utility, which is available at www.hp.com/go/tools?  I no longer have a WinXP machine so I can't verify that it works on WinXP but, assuming it does, it could help you diagnose the problem.
Regarding using a static IP address, it is a really good idea (especially since it sounds like you know how to assign one to your printer).  It even helps to have a static IP once things are up-and-running because it generally prevents your PC's from losing contact with the printer.
Craig
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