Can't connect wirelessly from my HP G72 Laptop to my HP 7410 Officejet All-in-one Printer

I have a HP G72 Notebook PC and a HP Officejet 7410, with wireless capability. I also have an Imac that I downloaded the
driver Officejet 7410 to and it connected directly to it not through the hub. Why doesn't an HP laptop connect directly to an
HP officejet printer? Thanks

Do you have a wireless router? Is the printer connected to your router? What router is it?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

Can't connect wirelessly from laptop - only desktop

I have two problems I need help with. One I am working around (but would love to resolve) and another I cannot solve:
Firstly, I am having a problem when my desktop goes to sleep - upon wakening, I can't find my AEBS signal. I have had to reset and restart each time, and then it works fine. I should mention I have cable modem into my house --> AEBS - and I receive a wireless signal from my desktop. My work-around is that I simply have my desktop never sleep. I would love to be able to remedy that, but for now it's fine. I don't know what will happen if I shut down or restart, but that's an issue still unresolved.
The second (and more pressing) problem is that my laptop can't find the wireless signal - and I'm sitting next to it in my house. Not sure what steps to take from here. Tried restarting the laptop to no avail.
Help!

Firstly, I am having a problem when my desktop goes to sleep - upon wakening, I can't find my AEBS signal.
If you're using Preferred Network, try the following, in order, until resolved:
1. Delete Preferred Network(s)
o System Preferences > Network > AirPort > Configure
o In the "By default, join:" pull-down menu, select "Preferred networks"
o Delete the network(s) you regularly use from the list
2. Delete AirPort Keychain Entries
o Launch the "Keychain Access" application located in Applications/Utilties.
o Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
o Restart, or log out then back in.
3. Add Preferred Network(s)
o System Preferences > Network > AirPort > Configure
o In the "By default, join:" pull-down menu, select "Preferred networks"
o Add the preferred network(s) using the "+" button.
o Restart or log out then back in.
The second (and more pressing) problem is that my laptop can't find the wireless signal - and I'm sitting next to it in my house.
Which AirPort Extreme Base Station do you have: 802.11b/g (dome-shaped) or 802.11n (rectangular)? What radio mode is your AEBS operating on: 802.11b/g, 802.11n only, etc.? What is the exact model of your iBook. You can determine this by using the System Profiler utility.
From the utility, select Hardware from the left column, and note the value after "Model Identifier" in the right column.

How can I install my printer HP Photosmart Premium C310 e-All-in-One printer without CD?

I got it 2 weeks ago, but my laptop don't have CD-drive. When I go to Software & Driver downloads and write my type C310b it always open me for type C310a with note:If your operating system is not listed, HP does not have software or driver downloads available for this product in that operating system.
can someone help please? HP have very bad support.

You didnt state what operating system your using so I am unable to give you the direct download link. Here is the link to the 310b driver download page, you just need to select your operating system from the list:
Software & Driver Downloads - HP Photosmart Premium e-All-in-One Printer - C310b
Hope this helps!
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Problem connecting wirelessly from iMac to NETGEAR router, get invalid password message with WPA and WPA-2 encryption in place but if I remove them, so no security, can connect without a problem. Help!!

Problem connecting wirelessly from iMac to NETGEAR router, get invalid password message with WPA and WPA-2 encryption in place but if I remove them, so no security, can connect without a problem. Help!!

Thank you for your suggestion but I have already had a couple of phone sessions with NETGEAR support and they don't see any problems with the router settings etc. They referred me to Apple support, who helped me discover that it is possible to communicate with the router but only if I turn off the encryption/security software, which I don't want to do. The frustrating thing is that I can connect wirelessly from a laptop running Windows 7 and two Anroid smart phones, with WPA-2 in place, without a problem. Do you have any other ideas?

Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.

Hi!
Didn't know exactly where to direct this question in the Apple Community so I chose Airport. To everyone, thanks in advance.
I’m really desperate. I’m a big Apple fan. I have two Apple MacBook Pro laptops with Mountain Lion software. I also have an Apple Airport Extreme. My HP Photosmart C4780 printer was also purchased from Apple. Anyway, my Internet service is AT&T. AT&T just upgraded my service with a new modem/router (AT&T U-Verse). Prior to the conversion, my wireless printer connection was working perfectly.
Now can’t print wirelessly. For your information, everything is connected via Wi-Fi. The AT&T technician stated that I no longer needed my Apple Airport Extreme, so it was removed. Naturally, after the tech leaves, we find out the HP printer wirelessly no longer works. Thinking that removing Airport Extreme may have been the problem, I reconnected it to the AT&T modem/router, however no change.
This appears to be an HP printer problem. I went to HP community support with the information below but I have received no solutions outside of buying a new printer.
“Ran the HP wireless network test report and it states that HP printer can’t find wireless router and to verify that the HP printer network name (SSID) matches the wireless router network name (SSID) exactly. The Diagnostic Summary in brief: Wireless On & Working & Security – Pass; Network Name (SSID) Found – Fail. Nothing else under diagnostic summary ran. Under Configuration Summary: It shows old SSID name and Mac Hardware Address but no IP Address.
Next ran the Network Configuration Page and everything is enabled except the 802.11 Wireless. It shows status – disconnected. Under general information it states the following: Network status - Offline; Active Connection Type - None; URL(s) for Embedded Web Server – http://0.0.0.0.”
To be straightforward, I’m no computer tech so I don’t know what this means or where to find. The AT&T tech provided me the new SSID Name and a wireless key number but that’s it. Also I uninstalled and reinstalled via USB. The HP message states can’t find router. At this point, I’ve tried everything to reconfigure without success. If I need to make these changes via Airport Extreme Utility 6.0 not easy to find not that I know what I’m doing.
Most importantly if I ever get wireless working again, do I still need Airport Extreme connection or is the AT&T U-Verse modem/router sufficient?
Any direction or help is greatly appreciated. Thank you for listening.

Thank you for your prompt response. I'll be honest I'm a retiree and a newbie to all of this stuff. I don't even know how to do a thread. (Embarassing) This is my first ever contact with the Apple Community so I'm slowly trying to figure this out as well.
As to your thread request, I'm assuming you want to read my post with HP. Not knowing how to thread, I've copied it below.
I have an Apple MacBook Pro laptop with Mountain Lion software. I also have an Apple Airport Extreme. My Internet service is AT&T. AT&T just upgraded my service with a new modem/router (AT&T U-Verse). Prior to the conversion, my wireless printer connection was working perfectly.
Now can’t print wirelessly. For your information, everything is connected via Wi-Fi. The AT&T technician stated that I no longer needed my Apple Airport Extreme, so it was removed. Naturally, after the tech leaves, we find out the HP printer wirelessly no longer works. Thinking that removing Airport Extreme may have been the problem, I reconnected it to the AT&T modem/router, however no change.
Ran the HP wireless network test report and it states that HP printer can’t find wireless router and to verify that the HP printer network name (SSID) matches the wireless router network name (SSID) exactly. The Diagnostic Summary in brief: Wireless On & Working & Security – Pass; Network Name (SSID) Found – Fail. Nothing else under diagnostic summary ran. Under Configuration Summary: It shows old SSID name and Mac Hardware Address but no IP Address.
Next ran the Network Configuration Page and everything is enabled except the 802.11 Wireless. It shows status – disconnected. Under general information it states the following: Network status - Offline; Active Connection Type - None; URL(s) for Embedded Web Server – http://0.0.0.0
To be honest, don’t know what this means or where to find. The AT&T tech provided me the new SSID Name and a wireless key number but that’s it. Also I uninstalled and reinstalled via USB. The HP message states can’t find router. At this point, I’ve read your forum and tried everything to reconfigure without success. Any direction or help is greatly appreciated.
Thanks in advance!
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
I finally figured it out! (Sorry that I'm replying to my own posts btw, but I want to post the solution for anybody else with the SigmaplusEOL1 problem). If you have the SigmaplusEOL1 as your SSID when you print the "Wireless Network Test Report", you do NOT need to return it (I know that's hassle for people). To fix the problem, follow these steps.
1) Unplug your printer.
2) Go to your router's IP address (like 192.168.1.1 or whatever it is for your router).
3) Change the SSID of your wirelss network to "SigmaplusEOL1".
4) For the Security option for your wireless network select none (so that a password is not required to access your wireless network).
5) Power your printer back on and reprint "Wireless Network Test Repor". It should say "No problem found..."
6) The report should also have a the IP Address of the printer (under Configuration Summary at the bottom). Type that IP Address in your browser to get to the printer's settings page.
7) Click the "Network" Tab at the top.
8) Under the "Connections" header in the left pane, click "Wireless (802.11).
9) Click "Start Wizard" at the bottom right.
10) In the wizard, change the SSID and encryption (wep or wpsk) password to whatever you want your wireless network to be. So probably whatever it started out as before you changed the SSID to SigmaplusEOL1
11) Click "Finish" at the end. The page will probably try to keep loading but it won't because you changed the network settings of the printer. Just ignore that
12) Go back to your router's IP address and change the SSID and encryption password to whatever you changed the printer's SSID and password to.
13). Reprint the Wireless Network Test Report. It should say the SSID is the same as your wireless, and everything is good.
That's it. You should be good to go now.
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Thank you for your prompt response. This has been a totally frustrating experience. I’ve spent at least 8 hours trying to fix this. My HP problems and your initial steps were identical to mine. I am by no means a tech person and my computer tech knowledge is minimal. However I followed your steps to the best of my ability.
I did get the SigmaplusEOL1 message. I was able to get to Step 6 where the wireless network test report now reads – “HP printer settings do not match your wireless router settings.” So I guess this is a step in the right direction. However unfortunately the Configuration summary message for the IP Address reads – “Not Applicable”. (Note: changing SigmaplusEOL1 to network name knocked out my Internet access. Had to switch back to regular network name to regain access.)
I’m at a loss as to what to do next.   Without the IP Address is it possible to move forward? As I stated earlier, I’m not a tech person. As to your steps 7, 8 and 9, I can’t find them on my computer or maybe I’m looking in the wrong places. In System Preferences - Network, I have none of these steps. If you’re referring to Airport Utility, with the changes in Mountain Lion, these steps are no longer there. If you’re talking about Safari, Firefox or HP, now I’m really lost.
Finally, I don’t know if you can answer this or not. If I ever get wireless working, do I still need Airport Extreme or is the AT&T U-Verse modem/router sufficient?
Again thank you for your time and patience.
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Unfortunately I am unable to offer any further advice as I only followed the instructions listed on the other page.
Finally, as to having WEP enabled, I don't know. Don't even know where to look. The best that I could determine is that my security is WPA/WPA2 Personal.
I'm truly sorry about all of this. Thank you for your time and patience. After reading all of this and you change your mind, I would understand.

My X61 can't connect wireless when i use battery!!!

TYPE NO.: 7673-AN6
i confused why it can not connect wireless when i use battery?!
the problem drive me crazy nearly, it means i must take adapter every time
i help every one can help me!
cheers,

Most of the functionality and problems are in the drivers. The hardware tends to be discrete testable functions though these days there is a fair bit of functionality in the hardware. The hardware tends to be implementing better defined protocols where as the to and fro of the higher level protocols tend to be what varies from Access Point to Access Point. The 4965AGN is a fairly recent chip set and the drivers are far from smoothly running.
The problems can vary from AP to AP so may work at home but not at work etc. Some have reported here that the 4965AGN setup doesn't work with the Cisco 1200 Access Point and I have yet to be able to get it to work under Vista with the equipment at any New York Starbucks. T-mobile do use Cisco equipment but I don't know which models.
Anything you can do to simplify the situation helps. Maximum power. No security. Disable IPv6 on the connection etc. Just to give a rough idea of the kind of thing that might be wrong here are some of the things listed as known issues or fixed according to the readme of the driver (Originating from Intel) that was released for the 4965AGN on 4/11/08.
There are several authentication issues with EAP, PEAP and LEAP which will cause it not to authenticate. There are also Vista EAP issues and some things which may resolve with SP1 which was pushed out on update last week. So there are many comnbinations of situations which may not work and it is important to test with different access points. Authentication and security has more issues. Also at the higher speeds such as 54Mb some of the security mechanisms will not be able to keep up. AES is the only mechanism which Intel expects to work at 54Mb.
http://downloadmirror.intel.com/15806/ENG/relnotes.htm
There have also been past issues where the cards are silenced for twenty minutes after a failure to authenticate and in many cases the card will not be in a valid state after hibernation. It is noticable that when you phone T-mobile the first thing the tech has you do is completely shut the machine down - not hibernate - and begin afresh.
Once you have uninstalled and re-installed the drivers and connection manager a few times it is also possible to be having problems with junk left in the registry.
I don't recommend adding the 4965 drivers directly from the Intel site. I would wait for the one that has come through the Lenovo testing cycle.
In reality for those who don't want to make maintaining their laptop a serious hobby (Hopefully all of us - Far too much time is wasted on wireless) it is really a matter of rebooting your machine at a given access point. Trying your luck and then shutting it down and going somewhere else if it doesn't work. Use wires when you can. At home if your access point doesn't work check your configuratiions, temporarily remove all security, restore factory settings on the AP, reinstall from scratch and if it still doesn't work replace it with a different brand of Access Point.
Of course it is intended to just work and for 95+% of situations Wi-Fi does. The 4965AGN is newer so it has its fair share of early life issues to get resolved. Vista also still has issues. If the problem you are seeing is only when you are on batteries you are lucky and LANOgre's instructions may well solve it.
Message Edited by hiker on 05-19-2008 09:23 PM

6280 All-in-One printer - changing from USB to Ethernet connection - error - can't find the printer

I am trying to reinstall my C6280 All-in-One printer from the product CD - my original installation was for a USB connection, I would now like to reinstall to an Ethernet connection for use on our wireless nework. I have gone through the HP -Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection - instructions but keep getting the error message - Can't locate the Printer. I have connected the ethernet cable in the ethernet port of the computer and the router (Airlink 101). Any suggestions on what I might be doing wrong?
This question was solved.
View Solution.

Hi,
You can use the following link to setup the printer over a wired n/w.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc...
Just to confirm..Make sure that you connect the "Printer and Router using the ethernet cable"
To make sure that your printer is found during the installation, after connecting the ethernet cable, make sure that your printer is getting a valid IP address.
Setup Menu--Network--View Settings--Display Wired Summary.
Although I am an HP employee, I am speaking for myself and not for HP.

I set up time capsule and now can't connect wirelessly

I got home with my new Apple and Time Capsule last Friday and was unable to connect to the net. I called Cox cable and they came out and got me up and running. The yellow light on the Tine Capsule kept blinking but I was able to connect and thought it was just a glitch.
Today I added a printer and, after a few headaches, got it up and running. Then I tried to set up the automatic backup process and thought I was OK. Now, however I can't connect wirelessly at all. I keep getting the message "None of your preferred networks are available." I have a neighbor with a wireless network and it sees that, so something is going on. I also am able to connect directly to my modem and get connected. The yellow light is still blinking!
I have tried re-starting the computer, turning off both the modem and Time Capsule, but nothing works. I am beginning to think I have a defective Time Capsule but the store I got it from is two hours away, so if anyone can offer a suggestion, I would be most grateful.

I just went through the same deal. I'm not exactly sure how I did it, but I eventually got it to work, and even have Back to My Mac in play. For the next ten minutes, anyway.
So here's the deal. These are some of the things I did that you might try.
First, there is a big issue regarding how you presently connect to the internet - DSL modem? Cable modem? A dixie cup and a piece of thread? Time Capsule is both a router and a wireless base station, so whatver you're using now might be performing router duty as well, and screwing things up. I replaced my AT&T 2Wire device (modem, router, and wireless base station in one box) with a DSL modem. Oh, and when I was prompted, I assigned the public IP address for my broadband connection (the one that begins with 70.xxx.xxx.xxx) to the TIme Capsule, instead of having Time Capsule get one of those 192.xxx.x.xxx or 10.x.x.x IP addresses from DHCP.
The modem has to operate in "bridge mode." Whatever the heck that means.
Also, in configuring time capsule, I initially used an ethernet cable attached to a computer (in this case, my MacBook Pro). It seemed easier to get it going that way, and once it had managed to connect, it made it easier to get on just using the wireless connection.
When you're prompted, you want to create a new network, although it might be helpful to take it one step at a time and keep your present network up and running and let Time Capsule join that deploying - initially - just the wireless backup capability.
Oh, and regarding restarting all the hardware, I did that too. But with Time Capsule, if you're not already doing it, you should not just restart the device, but do a reset. On the back of the device if you look carefully toward the right you will see a little pinhole. Get a paper clip and depress the little button inside that little pinhole until the front light begins to blink rapidly. That resets Time Capsule and was the only way I could get the thing to bite at the beginning.
So much for Mac's just working. Although once they do . . . .

Can't connect wirelessly to the Internet

Hi all,
hope someone can help me with this.
I'm running OSX 10.3.9, have an ADSL Nation X-Modem and AirPort Express.
My wireless network is up and running, I have strong signal and AirTunes can connect and play fine wirelessly.
However, when I try to open Safari and connect to the Internet, it doesn't connect ("Can't find Server.")
When I plug the X-Modem direct into the Mac with the Ethernet cable, I can connect to the internet fine, so the modem and cable don't seem to be the problem. I've tried running throgh the AirPort Express SetUp Assistant and restarted AirPort and rebooted everything many times. In Network Preferences, it says it's happily connected, has IP address etc, but I still can't connect wirelessly to the Internet?
Any help greatly appreciated!
thanks
Nat

OK, here it is again
First you plug the Ethernet cable from your Internet modem into the AE. Then plug it in. The light will go amber. Run the Airport Setup Assistant. Create a new wireless network. Call it what you want. Enter the information about your modem, in the fields just like you do for your Ethernet connection on your PC or Mac. This means DHCP or static IP and subnet..... most if you use DHCP will be filled in for you. Now that you have saved the info and the AE has restarted, look for the network that you named in the available networks. If you have set it up to dish out IP addresses, it will give you one. If you have started out with WEP or WPA the connection process is much more difficult at first.
I leave it wide open until I can connect to it and then I create MAC access lists. I'll leave all the security stuff to you after you get it working basically.
Run Airport Admin Utility. It will scan the area for AEs and AEBSs and you can select yours from the list. Click on configure. Here is where you set all the details up on how you want it to work. Here you can configure the details, place your securities etc. Notice that you are accessing it wireless and then you can go through the various Tabs to configure how you want it to operate.
There is an Internet tab. This will show you how it is configured. It should look the same as your NIC parameters did when you hooked straight to the modem. There are also many more tabs that allow you to configure each area, like do you want it to be the gateway of your network, dish out IP addresses etc. My advice is to let it do that if more than one machine will connect and you don't require defined addresses to get to say a server.
The two important areas are the Internet and the LAN area. These tell it how to interact with your modem, and the machines trying to connect to it. If the AE doesn't see the modem or can't interact with it, one of the parameters is wrong. Same goes for the LAN side of things.
Michael

Can't connect wirelessly to router

I got a new laptop and a new router wrt160n v3 everything was going fine, my connection wirelessly was laggy but that was okay. One day by mistake i set myself as an "intruder" on my router and deleted myself off the map. I tried everything, putting the cd and reset the settings but no matter how hard i can't connect wirelessly to my router anymore. Now i have to stick a wire to my router and sit beside my computer. also when i do connect to it, it says that i cant or something. I need help asap !
question : how can i connect wirelessly back to my router

This is certainly an unusual problem, but from your description, I would have to assume that the router memorized the MAC address of your wireless adapter, and won't let you reconnect.
The best solution would be to download and install (or re-install) the lastest firmware for your router, then reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it --- you must setup the router from scratch.
Alternatively, you might be able to change the MAC address of your wireless adapter. The downside of this solution is that if you ever re-install your computer, you will need to remember to change the wireless adapter's MAC address again.
Message Edited by toomanydonuts on 01-17-2010 12:10 AM

How can I print from my Iphone 5 to my wireless HP 2710 all in one printer?

Hello,
I have an HP 2710 all in one printer and set it up on wireless. I haven't been able to find out how to print emails from my Iphone 5 to the HP. It's an old printer from 2004 but it works well as from the first day I purchased it. I looked at various apps from the app store but I have no clue which app I need. I appreciate any help!
Thanks!

Hello Vman,
Thanks for the post. Check out the below link, this will direct you to the HP ePrint mobile app. where you can download the solution. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=420428#N121
I work for HP but my posts and replies are my own....Thank you!

I have a iphone 5c and a wireless computer hooked to a usb wireless printer Hp4215 officejet all-in-one how can I print from my phone to the printer

How can I print to my wireless Hp officejet 4215 all-in-one printer that is usb in line with my computer that uses windows 7 from my Iphone 5c

there are 2 ½ ways to print
1. the printer support AirPrint and it works out of the box
2. one get a printing app from app store which support the printer
2-½ one get the free software from netgear called netgear genie which will make the computer display all printes it's know act as AirPrint printers
no other things in the known universe will make printing possible

HT5539 Can u connect wirelessly to Mac mini

Can u connect wirelessly to Mac mini

Yes, your Mac Mini has built-in 802.11n support and Bluetooth support. What do you want to hook up wirelessly?

Can't connect wirelessly to our WRT54GX4 after a time without rebooting the router

Hi, We have 2 of these routers and can't connect wirelessly to them after a period of time (unknown length at this point) until we reboot the routers. We have some printers cabled to one and a PC to the other. Both loose their ability to allow wireless communications after a while. We reboot them and they work fine. Is it a setting that I can't fine?
Thanks
Mike

hi...first off, ensure that the routers have the latest firmware installed....then try changing the wireless settings on the router
ssid - any non-linksys name
channel - either 1 or 11
enable encryption
beacon interval - 50
Fragmentation threshold - 2306
RTS threshold - 2307

Can't connect (wireless) to my Airport Express anymore with iBook, iPad or iPhone.

Can't connect (wireless) to my Airport Express anymore with iBook, iPad or iPhone. It still recognizes the printer on the iBook (bonjour), but not on my Windows notebook (work). The only device that still connects via wireless is the PlayStation 3.

The latest firmupdate solved the issue.

Can't connect wirelessly from my HP G72 Laptop to my HP 7410 Officejet All-in-one Printer

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