Can't contact skype

My account has been blocked for 2 weeks now.  I have filled out the contact form 3 times and a skype rep has emailed me a day later saying they can't help me and that I should create a new account.  But i purchased a skype phone number for the year and have a lot of credity on my account!
I am so frustrated that I can't contact someone to tell me what is going on.  There is no live chat option, only options to go to 'skype community' and 'email' which haven't helped me.
please let me know how i can contact someone via skype live chat!

KNKNN wrote:
My account has been blocked for 2 weeks now.
Hello and welcome to the Skype Community.
Before I check your account status further please change your password and confirm here that you done so.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    *edited for privacy*
    ----- Forwarded Message -----
    From: Skype <[email protected]>
    To: *edited for privacy*
    Sent: Monday, January 28, 2013 9:25 PM
    Subject: Problem with your payment
    This is an automated email, please don’t reply.
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    Lost Password·Account Settings·Help·Terms of Use·Privacy
    Getting help for   Skype
      While you cannot reply to this email, you can contact us through our help section for assistance.
      You can also visit our forums.
    Protect Your   Password
      Skype staff will NEVER ask you for your password via email. The only places   you are asked for your password are when you sign in to Skype or on our   website if you want to buy something or check your account. You will always   sign in via a secure connection, and we ask you to ensure that the address in   your browser begins exactly like this https://secure.skype.com It   should also show a little padlock symbol to indicate the secure connection.
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      © 2003-2013 Skype Limited. Skype Communications S.a.r.l. 23-29 Rives de   Clausen, L-2165 Luxembourg.
      Skype, associated trademarks and logos and the "S" symbol are   trademarks of Skype.
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    Alan J. Sokoloff
    *edited for privacy*

    TJZ1 wrote:
    I have attempted numerous times to contact you.  I just get stuck in the endless and unhelpful loop.
    I only do video chat.  I don't know why I am being charged ANYTHING, much less two payments a month of $2.99 and $3.01.  The account shows no subscription.  Why are you charging me??
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    if you are having problems in getting in touch with Skype through their usual webform, you can just try to send an email to [email protected]  Skype only offers email, and live chat for premium/selected users.
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
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