Can't contact software update server (iOS 5.1 update issue)

For some reason, I'm unable to update my IOS devices at home but able to do it somewhere else (Starbucks, McDonald's, friends' house). Is anyone else having this problem or knowswhat the issue is?

Could be a DNS problem. The DNS you use at homemight not have the Apple server entered correctly. See:
iOS 5 update issues "Network...: Apple Support Communities

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HT4623 Hello there.. I want to update my ios from ios 3 to ios 5.... But I can't find software update at my general setting? Wahat should I do? Thanks...

Hello apple... I can't find software update at my general to update my ios from 3.21 to ios 5... What should I do? Thanks before

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 How can i install ios if i can't find software update in my ipad ?

Dear Sir,
How can i install ios if i can't find software update in my ipad ? No software appear after i go to General = ??
Thanks.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 I can't install software Update for iOS 7.1.1. for iPad because I was forgot my password. How I can change my password?

I can't install software Update for iOS 7.1.1. for iPad because I was forgot my password. How I can change my password?

These are user to user forums. Apple does not participate here and does not respond to posts. For the record, since the iPad 2 supports iOS 8 any attempt to update the iPad 2 will result in an update to 8.1. Apple only supports updating to the latest version of the operating system that the device supports.

I'd like to update the ISO 4.2.1 on an old iPod Touch to ISO 7. Can't find "Software Update" option under General Setting. Where might I look for the option to slightly upgrade the ISO for this device?

I'd like to update the ISO 4.2.1 on an old iPod Touch to ISO 7. Can't find "Software Update" option under General Setting. Where might I look for the option to slightly upgrade the ISO for this device?

You likely have a 2G iPod and those can go higher than 4.2.1
A 3G can go to 5.1.1
IA 4G, with cameras can go to iOS 6.1.6.
The 5G, also with cameras can go to iOS 8
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
- A 4G to 6.1.6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
- A 5G to iOS 8 Requires iTunes 11.4 or later if you update via iTunes
Identifying iPod models

I can't find software update in general icon in the setting, what can I do

I can't find software update in general icon in the setting, what can I do

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    1.    Go into the iPad's Settings.
    2.    Locate and tap "General" from the menu on the left.
    3.    The second option from the top is "Software Update". Tap this to move into the update settings.
    4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
    1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
    4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    6.    From the iPad screen, click on the Update button.
    7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4623 how can i download software update on iphone 4s, there is option of software update

how can i download software update on iphone 4s? there is no software update when i click on General.

Connect to iTunes on your computer and select "update."
iOS: How to update your iPhone, iPad, or iPod touch

HT201263 I can't find software update option in general in settings???

I can't find software update option in general in settings???

If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972

HT4972 "why i can't find software update menu in setting - general ". So, where is "software update" located ?

"why i can't find software update menu in setting - general ". So, where is "software update" located ?

You cannot update to iOS 5, it's no longer an available. You can only update to the latsest available iOS for your device. For the iPhone 4 that's iOS 6.0.1. The option you are looking for to update over-the-air requires iOS 5 or later. With iOS 4 you need to use iTunes on a Mac or PC to update the iOS. Follow the instructions on the Support Page you linked from.

Can not find software update on my i pad

Can not find software update on ipad

The Software update option was only added in iOS 5. It did not exist before that.
Assuming you have iOS 4.3 as your tagline suggests. You'll need to connect your iPad to a Computer running iTuines (Can be a Mac or a Pc doesn't matter) and follow the update prompts.
You'll probably want to back up the iPad before updating though.
iOS: How to update your iPhone, iPad, or iPod touch
Scroll down to the section titled: Update your device using iTunes

HT4623 Where can I find Software Update on my IPhone 4?

Where can I find Software Update on my IPhone 4?

It was not included until iOS 6.
Connect to a computer running iTunes to update.

HT4623 trying to update to io6, can't find software updates tab

trying to update to io6, can't fine software update tab under the general's section of settigs...help

Welcome to the Apple Support Communities
It's in iOS 5 and iOS 6. Connect the iPad to the computer and iTunes will ask you to update to the most recent iOS version

HT4623 i can't find software update on my general settings ipod touch. how to update my ipod

i can't find software update on my general settings ipod touch. how to update my ipod

iOS 4: Updating your device to iOS 5 or later
Summary: Connect your iPad to a computer running the latest version of iTunes and your update options will appear.
Here are the last OS versions for each iPod generation:
An original iPod Touch can run iPhone OS 3.1.3
2G model: maximum iOS 4.2.1
3G model: maximum iOS 5.1.1
4G, 5G can run iOS 6.

I can't find software update on ipad2

I can't find software update on ipad2 in general setting. Can someone help? Thanks

You won't find the Software Update if you are using IOS 4
You need to connect to iTune (computer) and check for update.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/efb102da8fffcf27697 5577e062c9a9e.jpg
Message was edited by: Diavonex

HT1222 where can i find software update in my iphone 4..cant find it.

I want to buy some ringtones from itunes..but it aska me to update my ios..how can i update it and where can i find software update .. in my i phone 4.

Open itunes, connect iphone

Can't contact software update server (iOS 5.1 update issue)

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