Can't convert to and from PDF

Getting the error message 'The file has not been processed. An error has occurred which stopped the processing of the PDF.' When trying to convert word to PDF and vice versa, I've cleared cookies, tried on a different browser and a different computer and it's still not working. can anyone help? Thanks!

You are asking at an Adobe Reader user forum.
Adobe Reader cannot create a PDF file, cannot export PDF page content, cannot manipulate PDF page content.
If you are using Acrobat ask at the Acrobat forums.
If you are using an Adobe online subscription service ask at the acrobat.com forum.
Be well...

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    ID: 329345
    OS: Windows
    Permanent Link: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=329345
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