Can't convert tv shows to use on ipod

I have downloaded tv shows before and had no problem. I don't know if this has to do with the new update or not. But now I have tv shows that won't sync to my ipod. It says they cannot be played on it. I went thru troubleshooting: http://support.apple.com/kb/HT1211 and I can get down to number 3. But 4 says to go to the "advanced" tab and click "Convert Selection for iPod" that option isn't available to me. So I don't know how to fix this. I can see the option, but it's not highlighted for me to use. And, I made sure that I had the tv show selected. I was able to do the test. When I do the test and go under the movies tab I can select the "create ipod or iphone version". But not under the tv shows.
Any help would be much apprecited.
Thanks

If you got them from the iTunes Store, there is no need to convert them (and they can't be converted). If you purchased HD shows, you should have also received SD versions which you can load onto your iPod, so if you're doing manual synchronization (if your iPod is set to synchronize automatically, the SD version should automatically copy over), look for those versions. Sorry, I've never purchased an HD show so I don't know exactly how iTunes will differentiate between versions.
Regards.
Message was edited by: Dave Sawyer

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