Can't copy image/video from Nok 5800 XM to PC

Owh...i have no idea again....... i've tried many ways, but the files are failed to be copied, i've tried by using nok pc suite&mass storage mode to transfer them, but it's always failed. it seems that the files i copy are corrupted or uncompleted. let say,,,i want to copy image(400 KB), but the result in my PC is only 5 KB, so i can't open it. but when i copied files from other phone(nok 7610&N70),it's no problem, i can do it by pc suite or mass storage mode,,,,, Anyone can help me please...............

Pl. do not start duplicates..
refer your other thread under Nseries & Smartphones...
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