Can't copy tunes to iPOD mini

Using iPOD mini 1.4.1. Computere specs are below.
Having great difficulty with iPOD mini. Cannot copy tunes or playlists......"that have been purchased via iTunes store ........... Get a window telling a particular song cannot be copied, and lists other "problems" meaning songs which also cannot be loaded.
Does this have anything to do with the "cannot copy an iTune more than 7 times? If so, why won't it copy a tune that was just purchased and is being copied to the iPOD mini for the first time?
If this "7 times rule" (not sure where I read that, but recall doing so) is what's in the way, is there anything I can do about it on my end or do I have to call Apple.
This is not a situation where I'm just out to make copies for college friends. This is a problem related to having the Mac in the shop for the better part of a month. It was taken in to upgrade RAM from 256 MB to 1 GB, a routine procedure I was told. however, they had "issues" installing the RAM, resulting in a failed logic board, and other problems, then another logic board failure.
Now it's home. Trying to determine whether or not it's really fixed. The iTunes area is one problem we've already noticed. When we hooked it up, it copied the entire music library, went through several attempts to straighten it out, including "syncing," unsyncing" whatever. It would just delete songs, then we had to recopy them back onto the iPod. In general, a mess.
Any thoughts/advice would be very much appreciated.

Sorry, one more thing:
tried to burn CD, got message "You are not aurhorized to burn song to CD" then list number of problems, which were the number of songs I was trying to burn.
Somethings's seriously wrong here.
Please help

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But dragging them onto the Playlist section doesn't throw up an error, and I get the + symbol on the pointer. So I thought it was importing correctly.
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