Can't create a new file

When trying to create a new file, I get the following prompt and AI hangs and stops opening existing files.
"Can't create a new illustration. Problems occurred while saving the print file. -1"
Anyone know what's going on?
- CS6 AI v16.2.0
- MacBook Pro 2012
- OSX 10.8.2
- 8GB RAM

There's a problem with your original account. It is really hard to guess what might be the problem. How much do you use AI? Is it a hassle to use AI in the new account? You might try uninstalling the Creative Suite, run the CS Cleaner tool (do a google search for it), and reinstall the software. If you choose to do this, be sure to check the box to Delete Preferences when rinning the uninstall.

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