Can't create a ping profile

I tried to create a ping-profile but I always get the following message at the final step of the setup process: "iTunes Ping can't process any Data at the moment. Please try again later", or since I use the german store: "iTunes Ping kann zurzeit keine Daten verarbeiten. Bitte versuchen Sie es später erneut".
I tried it several times within the last hours on different macs, but the problem remains unsolved.
Any suggestions how I can get ping to work?

That can happen if Firefox isn't closed completely and is still running in the background.<br />
You can also try to add the -no-remote switch to see if that helps.<br />
You may also have to specify the full Firefox Aurora path if you have more Firefox versions installed.
"C:\Program Files\Mozilla Firefox Aurora\firefox.exe" -no-remote -P
See also "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

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