Can't create eprint service account, says already exists, won't send password to my email ????

When I try to create an ePrint service account it tells me there is already an account with my email address. I do have an account on the hp website but it does not accept that password. When I request that is send the password it asks for my email and when I type it in and submit it comes back with the error message to give the email address associated with the account.
This is crazy and frustrating. If the email address has an account associated with it then why won't it send password info to that email address.
Any suggestions would be welcome.

Hi,
More likely your ePC account was assigned to the SnapFish service during its first registration and therefore the described behavior appears.
Please try the following steps and check if that may help:
1. Go to http://www.snapfish.com and click the Log In option at the top.
2. Click 'Forgot your password?' and follow the directions.
3. Make sure to log in to Snapfish using the temporary password and complete the proccess to select a new password.
4. Go to http://www.eprint.com and login using the modified account details
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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