Can't create mailboxes after E52 firmware update t...

Question

Hi everybody
After updating firmware of my E52 to version 083.001 I was unable to recreate any kind of mailbox using the wizard provided by nokia email
This is what I done:
backup of my contacts and messages with new Nokia Suite (v. 3.2.98)
deep reset of my E52 (code *#7370#)
updated firmware to 081.003 with nokia suite
another deep reset using code *#7370#
I restored contacts and message with nokia suite (by the way .. nokia suite was not able to restore messages!)
I tried recreate mailboxes using nokia email v. 3.21.0, when creating mailboxes (ovimail, gmail hotmail) with the wizard, after typing mailbox and pwd it always says:"Unable to create mailbox" !!!!
Has anybody faced this problem
Solved!
Go to Solution.

Answer 1

Hi MarcoB1,
Sorry to hear the frustration you have been having since your update. Have you tried visiting http://email.nokia.com on your nokia browser, then download and replace the nokia messaging app?
Alternetively could you follow these steps and report back if it works:
Start the normal process by clicking create new mail box
The terms will be shown
Select start, which will say preparing for setup
It will ask for which connection to continue setup...( gprs connection select to always ask)
CANCEL THE SETUP.
Message will pop up saying unable to contact the server.
Automatically a box will appear with the symbol '@' 
Type in any [email protected]
any [email protected]
(do not give your actual email id yet)
Next page
Check the account name
Goto server type and select IMAP4 instead of POP3
Incoming mail server
for yahoo
imap.mail.yahoo.com
outgoing
smtp.mail.yahoo.com
For gmail
Incoming
imap.gmail.com
Outgoing
smtp.gmail.com
Save this setting and the mailbox will be created
once created select options goto settings/mailbox settings
Correct the account details
Enter correct email ID
Goto advanced settings at the bottom > Incoming settings
Correct the email ID for the outgoing and check to see if all details are correct.
Now go back and connect, but select the gprs connection
Hope this helps or at least aids you in solving your issue.
Regards,
haZey
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