Can't create new files in Illustrator CS5

We have a couple of custom New Document Profiles as well as the standard ones for Illustrator. When I launch the Illustrator it opens fine. I can create a single new file and if I keep that file open and create more new files after it they open fine as well, but if I close the files and then try to create another new file nothing happens. It doesn't matter which profile I use. If I shut down and restart Illustrator I can create a new file again.
I checked permissions on the ~/Library/Application Support/Adobe/Adobe Illustrator CS5.1/en_US/New Document Profiles folder and I have read/write to it and all contents.
Any suggestions on why this might be happening and what to do to resolve the issue?
Thanks in advance for any help!

Ok, think I figured this one out. We had the option under Type Preferences to Show Font Names in English selected. Apparently this causes some kind of conflict. I realized after posting above, that something was happening when we were changing our preferences to cause this. So I went through each preference panel, made my changes and quit then restarted Illustrator until I got to the one that brought the problem back. I could reproduce the error by turning this option on and eliminate it by turning it off. So I'm going to assume that is the cause. If I find out any different down the road I'll post back, but for now I'm considering it mystery solved.

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Message was edited by: Manish_1988

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script ChoosenewFile
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#0 0x91184917 in objc_msgSend
#1 0x63707472 in ??
#2 0x16c01e36 in DecodeAEDescInternal
#3 0x16c02b4b in DecodeObjectSpecifier
#4 0x16c01c24 in DecodeAEDescInternal
#5 0x16c022bb in DecodeAEList
#6 0x16bccdd0 in ASExecuteEvent_PushSendStackFrame
#7 0x16bccfcc in ASExecuteEvent
#8 0x918026cb in callComponent_4444
#9 0x16bc3d4a in AppleScriptComponent
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#11 0x972455df in OSAExecuteEvent
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#14 0x0033b581 in -[BAObjectProto forwardInvocation:]
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#16 0x92f75bf2 in _forwarding_prep_0__
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Can't create new files in Illustrator CS5

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