Can't create portable home directory

I recently changed a user's login in Active Directory (she changed her last name.) I changed her local home folder on her Mac to her new login, ran chown on the folder to update her home directory ownership to the new login name and everything was fine. She could log in and access her account using her new login. However, she now gets the message "Can't create portable home directory" when logging in. Nobody else on the machine gets that message. I understand what it's telling me, but I don't know where to look to fix it.

see how many occurrences her shortname has in netinfo and delete the second one. There is a conflict on the local machine w/ her userid and shortname or try removing the first acct and let it rebuild her new user acct on the local machine.

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    0:: [12/02/07 12:45:00.512] FileSyncAgent-502.2 (r?, BUILT:?, PID:385, OS:11D50b, ARCH:x86_64-64) starting
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    <PHD> 0:: [12/02/07 12:45:18.128] ? | 0x104f6fabd  
    <PHD> 0:: [12/02/07 12:45:18.128] ? | 0x104f6ecb4  
    <PHD> 0:: [12/02/07 12:45:18.128] ? | 0x7fff924bb74e
    <PHD> 0:: [12/02/07 12:45:18.128] ? | 0x7fff924bb6c6
    <PHD> 0:: [12/02/07 12:45:18.128] ? | 0x7fff901998bf
    <PHD> 0:: [12/02/07 12:45:18.128] ? | 0x7fff9019cb75
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    7- if I use the same user account from a Snow-Leopard client, the mountPeerVolume finds the remote home_dir, mounts it and happilly trawls through the two directories to figure out what needs to be copied; I get something along the lines of:
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    8- if I use a Lion client and a user account configured in the Users O.U. on Active Directory, it works similarly well
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    10- the only difference that I can see when running dscl between the "working use-case" and the "failing use-case" is that the Attribute for the network home directory is called HomeDirectory (working) or OriginalHomeDirectory (failing) - but the actual value is present and correct in both cases
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    12- I have upgraded the MacOS Server to 10.7.3 (from 10.7.2) - no difference
    13- I have upgraded the Lion client from 10.7.2 to 10.7.3 - no difference
    14- I have tried to manually configure the Directory Search path on the Lion client to map HomeDirectory to OriginalHomeDirectory - either the mapping didn't work or it's not the real cause of the problem, as again: no difference.
    15- I have contacted AppleCare, raised a case with all the details above, been escalated from level 1 to 2 and 3 - and basically have been told that customers have reported very similar problems & that no more detail is available to me as it is a Directory Services related problem - if I want to take it further with Apple, I need Enterprise OS Support (and hence $1000s per year - and no real guarantee of result)
    [thanks to anyone who's read until now]...
    So my questions are (as I can't believe that I'm the only one using "proper O.U.'s" for managing users in Active Directory):
    - has anyone experienced this before?
    - does someone know of a workaround (other than "stick to SnowLeo" or "redesign your whole A.D."!)?
    - can someone help me figure out where the FileSyncAgent process tries to get its remote home directory from - as this might point to a solution?
    Many thanks

    I was able to fix the issue here. Steps Taken:  From the comand line I ran
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    HomeDirectory: <home_dir><url>afp://files.hihllc.lan/Users/jdoe</url><path>/</path></home_dir>
    I unbound the Mac from AD and ran the following command in terminal.
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    HomeDirectory: <home_dir><url>afp://files.hihllc.lan/Users/jdoe</url><path>/</path></home_dir>
    I had the user reboot... which was necessary. When he logged in HomeSync fired up. He had quite a few conflicts, so I told him to select use files on this computer for all conflicts.
    I checked the FileSyncAgent.logs and it was good.
    Let me know if this fixes your issue.
    Thanks,
    Ray

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