Can't create the recovery discs for Toshiba Satellite C55-A5387 Laptop

Hello, I just got my Toshiba Satellite with Windows 8 and have barely used it. One of the first things I did was go to the TOSHIBA Recovery Media Creator to make recovery discs but I get error messages when burning the DVDs.
Toward the end of burning the DVD I see this:
"Failed to read the following file.
 D:\ZZimages\ZZimages\install25.swm
(error Code: 02014F-20-0000000)"
Or this slightly different error messages:
"Failed to read the following file.
 D:\ZZimages\ZZimages\install16.swm
(error Code: 02014F-20-0000000)"
Lost
Solved!
Go to Solution.

If the problem is the recovery partition on your hard drive instead of the DVD's you will have to call Tech support 1-800-457-7777 , Call while you still have 90 days free tech support.
Post your findings, thanks!
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

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    Hi,
    You can order a replacement set of Recovery Discs using the link below.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

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    peter_hp wrote:
    Or... Can I create a set of Recovery CDs from another Pavilion Notebook (different model but same Vista OS) and use those to format/recover the dv9408ca system?
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    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

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