Can't Create USB Recovery Drive after Win 8.1 upgrade on Lenovo Twist

After upgrading to Win 8.1 and trying to create the usb recovery drive, I get this error:
"We can't create a reccovery drive on this PC. Some required files are missing.To trouble shoot problems when your PC starts,use your window installation disk or media"
Can some give me a hint as to how to solve this?Thx.
Solved!
Go to Solution.

I contacted Lenovo who sent me out a set of 4 Recovery disks. These disks fixed the problem but it meant wiping out the hard drive and reinstalling very thing from scratch. A new recovery partition is created and the discs reinstalled Win 8 which had to be updated. Then Win 8.1 could be installed. Everything is now working as it should.

Similar Messages

  • HP Envy Laptop (Win8.1) Can't Create USB Recovery Drive

    Hello fellow HP PC users;
    I was wondering if anyone with a DVD drive equiped laptop had successfully created a USB Recovery Set?
    I just spent the last 2 days trying to do this on my new laptop - to no avail (HP nag messaged me that it was important to copy the D:/ drive recovery partition to a USB or DVD  discs) . I'm not big on CD/DVD backups as, in the past, I've experienced unwanted failures when previousl attempting a factory restore, so I wanted to use a USB drive for this backup. The HP utility for recovery disc creation only produced a gold spinning wheel/disc when a USB drive was inserted and this continued for hrs. Several tries with different USBs and ports produced similar non-results.
    Today I spent an hour with Roger and Siva of HP Tech Support. I initially gave Roger a list of all of the things I had tried and I think we hit it off, as he was particularly excited about the stuff I knew, that he was unaware of. He promptly agreed that I had done everything possible to resolve the issue and he said he would send me a USB Recovery Set. This had to be authorized by his Supervisor Siva. After a half an hour on hold Siva came on the line to confirm my mailing info and said that he was authorizing the shipping of a set of recovery DVDs and that he would wave the normal $40 charge. When I asked why he wasn't sending me a USB copy, he said that because my laptop came with a DVD drive he was only authorized to mail DVDs. Exhausted, I capitulated and said "O.K. then .... go ahead and make my day and send me the DVDs!"  Nontheless, I will go to bed crying for the next few nights because I wasn't able to make/get a USB copy.
    If anyone has any other info on this problem I would be interested to here about it.
    Thanks, stillgolfing
    HP Envey17 Notebook PC
    Windows 8.1 64 bit
    Intel 17 - 4700MQ CPU @ 2.4 Ghz
    8gb Ram, 1 Tb Hard drive
    Vid1 = Intel HD Graphic 4600
    Vid2 = Nvidia GeForce GT740M

    You are allowed to "make" only one set. You haven't made one yet.
    I just created my Recovery USB for  Envy 15t- j100  using>> PNY Turbo 3.0 - so it is not limited to 2.0 flash drives.
    I first tried with a Sandisk Extreme 3.0 which produced the same thing that you experienced... no matter what I tried. (I actually was just testing it since many had reported not being able to use that model)
    I did discover that even with the PNY it would only work if I waited to insert it when Recovery Manager was at the screen where you choose usb or cd/dvd.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Can't create a recovery drive: "Some required files are missing"

    Hi guys,
    Didn't have much luck in MS forums, maybe somebody here knows?
    Whenever I try to create a recovery drive I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."
    Uh?
    Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.
    If I helped you, please give me some kudos! ^^

    Hey there dann,
    What version of Windows 8 are you using? It appears you may need to the Window 8 disc to be able to create the recovery drive because it needs files that are not on your system. I found those part numbers for the Windows 8 recovery media for you.
    04T7196 - Win 8 64 Bit US
    04T7223 - Win 8 Pro 64 Bit US
    Additional part numbers can be found here for all system parts and recovery media for you the Twist (s230u). If you contact service back they should be able to get the media sent to you. Good Luck.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

  • Can no longer make system image after Win 8.1 upgrade (error 0x80780119)

    I've recently upgraded to 8.1 and am now trying to make system image.
    Unfortunately, it's failing with error 80780119.
    [Image of failed backup|http://www.sawyourad.com/toshiba/failed.png]
    I've had this happen before on another computer system, and resizing the recovery partition seems to fix it, and is what's suggested on the web.
    However, I can't seem to do that on this machine, diskmgmt.msc doesn't seem to show any disk space used, and worse, many of the partitions seem to be duplicated
    [image of disk partitions|http://www.sawyourad.com/toshiba/diskmgmt.png]
    You'll notice that none of the recovery partitions appear to have any space used.
    I'm at a loss as to what to do next.
    The 8.1 update has pretty much rendered my machine unsafe to use, as I can't back it up any more.
    I hope I don't need to add Toshiba to my don't buy list.
    Anthony Wieser
    Wieser Software Ltd
    +Message was edited: link has been removed - not allowed+

    Hi
    >I hope I don't need to add Toshiba to my don't buy list.
    This is not a option buddy. Why? Because it seems that this is a common Windows issue as many people asked for a solution in the Microsoft forums and community.
    [Backup fails Error code 0x81000019|http://social.technet.microsoft.com/Forums/windows/en-US/25deba76-464b-4a9d-9b32-a283bb6a88ce/windows-7-rc-backup-fails-errorcode-0x81000019?forum=w7itproperf]
    Someone solved this by de-selecting the create driver image checkbox available when you choose the contents of the backup.
    But it looks like his error come when hidden System Reserved partition created by Windows system does not have enough space to store a shadow copy.
    Please check the freespace on this volume.
    Follow the following steps:
    1. Start -> Computer -> Right click -> Manage
    2. Select Storage -> Disk management.
    3. Verify that you have a System Reserved partition of around 100 MB size or more
    4. If yes, right click on this volume and select Properties.
    5. View used and free space.
    Windows backup requires around 40 MB of free space on this partition to backup successfully.
    So if the free space is less than 40 GB, backup does not get enough free space.
    As a workaround try the following solution:
    Since the default System reserved partition cannot be extended, creating a new system volume is the workaround. Here are the steps to move the system volume to any other volume:
    1. Choose where you want to have your system volume.
    Few things you need to keep in mind:
    a. System volume can only be created on a primary partition of MBR disk.
    b. If system volume & boot volume are together, then BitLocker feature cannot be used to encrypt volumes on your machine.
    2. Suggest creating a new volume (say F:) on the same disk that contains the boot partition of size of about 490 MB (be careful to keep it less than 500 MB).
    3. Assuming Windows is installed on C: on your machine. From an elevated command-prompt run: bcdboot.exe /s C:\Windows /s F:.
    4. From elevated command-prompt run: DISKPART
    5. From the disk part command-prompt:
    DISKPART> select volume F
    DISKPART> active
    Now you can reboot your machine and F: will become the system volume.
    You can undo this by repeating the same steps using the original system volume (you have to assign drive-letter to it) to revert to your previous configuration.

  • Twist - Create a recovery drive.

    I'm trying to create a recovery drive on the Twist I just received but, when I go to do so I receive the following error:
    "We can't create a recovery drive on this PC
    Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media"
    The computer did not come with recovery media but has recovery partitions that aren't assigned drive letters. I called support and told them it wouldn't work and they didn't even try to troubleshoot. Instead they attempted to look up a part number for the recovery discs, which they could not find. Has anyone else run into this or a similar problem?
    I'm also not able to even create a repair disc, when I attempt to do so I receive the following error:
    Windows was unable to parse the requested XML data.

    Hey there dann,
    What version of Windows 8 are you using? It appears you may need to the Window 8 disc to be able to create the recovery drive because it needs files that are not on your system. I found those part numbers for the Windows 8 recovery media for you.
    04T7196 - Win 8 64 Bit US
    04T7223 - Win 8 Pro 64 Bit US
    Additional part numbers can be found here for all system parts and recovery media for you the Twist (s230u). If you contact service back they should be able to get the media sent to you. Good Luck.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

  • How to Copy USB Recovery Drive back to accidentally deleted Recovery Partition Windows 8

    I was Creating USB Recovery Drive for my Windows 8.1 and Then I accidentally got my Recovery Partition deleted.. Now I want to restore RecoveryPartition back on my Hard drive. Provided I have the Recovery Data on USB Recovery Drive.. Now what should I do? Please help.

    If you've made a Dell Backup and Recovery USB you can restore all the factory partitions:
    http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

  • Creating a Mavericks USB boot drive after the horse has bolted.  Can I create a bootable USB drive from my iMac after installing Mavericks without saving the Install OS X Mavericks.app file?  Do I need to re- download the whole 5.29 Gb again?

    Creating a Mavericks USB boot drive after the horse has bolted.  Can I create a bootable USB drive from my iMac after installing Mavericks without saving the Install OS X Mavericks.app file?  Do I need to re- download the whole 5.29 Gb from the App Store again?  My problem is my 4Gb/month allowance on a 12 month contract.  I cannot purchase a data block from my ISP and although my speed is theoretically slowed to 64k after reaching my 4Gb, it actually ceases to download in reality.

    HI tasclix, it depends what you mean by an OS X boot drive.
    If you want a recovery disk from which you can reinstall (by re-downloading) or recover from a time machine backup, then nbar is correct.
    If, however, you want to boot and run the OS X installer from the USB drive (so that you don't need to download again), then you will need a copy of "Install OS X  Mavericks.app"; see this article:
    http://support.apple.com/kb/HT5856
    Before downloading again, search your system to see if the installer is still there - it's usually in the /Applications folder unless it has been deleted, but check your whole system for it anyway, you never know, you might still have it somewhere.
    Message was edited by: SilverSkyRat

  • S210 Touch Windows USB Recovery Drive does not boot

    I have an S210 Touch and I am looking to swap out the existing hard drive for an SSD.  Looking to do this in a "sanctioned" way from the discussion forums i.e. create a recovery USB drive WITH the Recovery Partition and boot from it - this would be the same use case if the hard drive crashed and I want to recover to a blank replacement drive:
      http://lnv.gy/Y0hlMU
    which is similar to this set of official instructions:
      http://support.lenovo.com/en/documents/ht076024
    There are also other official posts on creating the recovery USB drive, and pressing F12 at POST to boot from the USB drive.  In the BIOS, Secure Boot is turned off and the Optimization (last tab) is set to Others.
    When I try to boot from the Wndows Recovery USB drive, however, the USB drive would start, then the Lenovo logo would come on, and the process repeats itself until I pull the plug F12 does NOT work.  Apparently, this symptom has been experienced by others looking to install Unbuntu, though it is happening WITH the Windows RECOVERY DRIVE.
    Is there something inherently wrong with the S210 Touch that it won't boot the Windows Recovery Drive?
    Being curious, I also tried a DOS (Win98) - formatted USB drive, and for some reason, IT BOOTS!!!
    Some more sanity checks (Secure Boot is OFF, Optimization is Other): 
    1.  Created a recovery drive from a working Window 8.1 machine (Retail version installed on a Dell) and attempted to boot.  This time, F12 does bring up the boot screen, but USB is NOT a choice to boot from.
    2.  Created a recovery drive from the S210 WITHOUT the Recovery Partition - the USB Boot - Lenovo Logo cycle goes on.  Perhaps there's a problem with the preinstalled copy of Windows on ALL (!!!) S210 Touch machines???

    Long story short, I finally moved my Windows 8 installation to an SSD using a 3rd party product's boot CD to back up the factory hard disk to an external USB hard disk, swapped in the SSD, tthen restoring it to the SSD.  Futzed around with moving / reducing / deleting unnecessary partitions so my windows partition is maximized.
    Trying to get OneKey Recovery to work would be an academic exercise (in futility) as the recovery and image partitions take up valuable space on the SSD and I now have an offline backup / restore method.  Now the laptop is running MUCH FASTER (8 seconds to Metro Screen) and much cooler.  Now it's upgrading to Windows 8.1
    The takeaways from this misadventure:
    1.  Booting with USB Flash Drives simply DOES NOT WORK, and I cannot tell whether the fault lies with with system tools (Microsoft) or the UEFI Firmware (Lenovo) or BOTH.  I was lucky to have a USB hard drive and DVD around.
    2.  Dropping support from CD/DVD Recovery Disc creation from Windows 8.1 is simply taking scissors to a safety net given that booting from USB Flash Drives DO NOT WORK consistently across all hardware, especially ones running UEFI Firmware.
    3.  OKR is nice to have, but not mission criditical if the disk space is limited, especially if alternatives exist.
    4.  Windows native tools for backup and restore DO NOT WORK with this particular Lenovo model and its UEFI Firmware.  I'm pretty sure it doesn't work others from Lenovo or other major brands.  Value Added tools like OKR do not restore on Bare Metal.
    5.  SSDs absolutely ROCK, and the trade-off between speed and storage is well worth it, especially now that storage can be offloaded on to NASs or the cloud.  No mechanical storage issues to worry about (had 2 drives crash within the last month, each dying just after the 2-year warranty expired), runs much cooler, and it's a no brainer - 120GB drives can be found on sale for $60-$70, the crappiest of them will still run many times faster than traditional hard drives.
    Bottom Line:  things that SHOULD WORK often DON'T WORK.

  • Creating a recovery drive for a K430 computer

    Hello-I have a K430 desktop computer with a1TB HDD,12 GB Memory and Win8 64 bits. I used a !TB Seagate USB Drive for C drive backup and a 2GB Flash drive for Personal Document backup. I created a HDD image backup and a backup of my personal documents using the Lenovo procedure.. I understand that I need either a WIN8 disk or Recovery drive to boot and re-install my image file.
    I am having problems creating a Recovery Drive. I formatted the drive to NTFS and verified that the Flash Drive was recognized by my computer. I searched for Recovery Drive.exe and it appeared. However, my flash drive did not appear on the Recovery window and the Next button remained greyed out. I will check and see if I have a recovery partition.Have you developed a fix for this problem? If so, please let me know. Thanks.
    Carl W Lesesne

    Updating Creating a recovery drive for a K430 Computer
    Hello-I obtained a copy of Microsoft's Windows  Create a USB recovery drive and discovered that I do not have a recovery partition. After entering recimg/showcurrent  in a command prompt, I received a message stating that there is no active custom recovery image.
    I attempted to create a recovery partition by entering mkdir C:\RefreshImage and recimg-Create C:\RefreshImage after the Command Prompt. This resulted in the following error message: recimg-createIMage is not recognized as an internal or external command. I have reported this problem to Microsoft also. If you are aware of a fix for this problem, please let me know. Thanks.
    Carl W Lesesne

  • Miix 2 8, Can't make a recovery drive!!

    Hi, Miix is less than a week old and I am trying to make a recovery drive, just in case.
    I followed the instructions here
    http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT076024
    But the first thing is the "Copy the recovery partition to the drive..." is grayed out. No matter, I thought, so clicked "Next" only to be told, "Can't make a recovery drive as some of the files are missing."
    I know the recovery partition is still there and working as just a few days back I had to do a full recovery. This thing crashes more than a crazy driver on crack.
    I am getting nervous and wanted to make a security backup drive.
    How can I do that?
    Thanks

    Hey,
    Have you already tried formatting the recovery stick first?
    I have also created recovery USB stick on my Satellite T230 that also doesnt have an optical drive and I used an 8GB Spaceloop USB stick and this worked properly. Before I did this I formatted the stick (no quick format, normal format) with default settings.
    Furthermore it would be interesting to know if the USB devices work properly under Windows or do you have problems with USB devices too?

  • How can I create the recovery discs for my AIO computer? (For Windows 7 systems)

    Q.: How can I create the recovery discs for my MSI laptop/AIO computer? (For Windows 7 systems)
    A.:
    1. Locate the "MSI BurnRecovery" shortcut on your desktop or start menu. Run this program. (Note: If UAC is enabled, press "Yes" to allow the program to run.
    2. MSI BurnRecovery will prepare the files. This process may take a few minutes.
    3. Click on "Next" to continue.
    4. Click on "Advanced".
    5. Click on "Create an ISO file for the recovery disc".
    6. Select the destination where you want to create the ISO files. (Default is the D: drive)
    7. The program will now create the ISO files. This process may take up to 20 minutes.
    8. Click on "Finish". Make sure the box is unchecked.
    9. Browse to the location of the ISO files. Double-click the recovery_dvd file. (Note: Depending on your system, you will have 1-3 recovery_dvd files)
    10. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
    11. After burn is complete, click on "Close".
    12. Double-click the recovery_dvd2 file.
    13. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
    14. After burn is complete, click on "Close". Recovery disc creation is now complete. (You can also delete the ISO files, but it is recommended to keep them)

    Hi,
    You can order a replacement set of Recovery Discs using the link below.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I have a MacBook pro late 2011 version it's not booting up so I am trying to boot from a USB recovery drive but when I select it nothing happens it jus goes to the restore options

    I have a MacBook pro late 2011 version it's not booting up so I am trying to boot from a USB recovery drive but when I select it nothing happens it jus goes to the restore options

    Bahamaguy wrote:
    I have a MacBook pro late 2011 version it's not booting up ....
    So what you want is to be able to boot from OS X and retrieve your files
    Create a data recovery/undelete external boot drive
    Of course if it's not booting up, it's easier to fix in place
    ..Step by Step to fix your Mac
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/
    ...so I am trying to boot from a USB recovery drive but when I select it nothing happens it just goes to the restore options
    "Recovery HD" is a partition on your boot drive which you option or commnad r key held at boot time to get into and then repair the Macintish HD partition.
    If you have this on a external USB thumb drive, then that's all it is, no OS X, programs or files.
    If your talking a USB external drive, it has to be a OS X bootable clone made with Carbon Copy Cloner or SuperDuper and the option key held at boot time gives you that boot option.
    Most commonly used backup methods
    So what your saying is you have a external clone and by holding the option key down at boot all you get is it directly going to Recovery HD?
    There is no Startup Manager option to choose what to boot from?
    This could mean Apple changed something, or your external bootable clone isn't one, or the wrong software used so it's not being recognized by Startup Manager as a bootable option.
    What did you use to make the external OS X USB bootable drive?

  • Hp usb recovery drive

    Hello. I received a USB recovery drive from HP and it didn't work. It went through the motions of installation only to receive a "recovery failed" window at the end and I could save an error log. I called HP and they said to change the date in the bios which I did to 2012. I tried again only to have it fail at recovery attempt again. It produced a .srderror log. Any ideas what to do?

    Sometimes the BIOS reverts back to correct date during Recovery. Some posters have solved this by changing date to 2012,Save & Exit-boot with Recovery. After files copy and the laptop goes to the restart- enter BIOS again and check to be sure it is still set to 2012.If not change again Save & Exit-allow recovery to proceed, Hopefully this time will complete.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Lose connection to external USB hard drive after waking up from sleep

    My Mac lost connection to the external USB hard drive after waking up from sleep. I can still see the folders in the hard drive in Finders, but when I double clip a folder no file within the folder is displayed. I have to reconnect the hard drive with iMac to read its contents.
    May I ask how this happens and is there a solution?
    I'm using Paragon NTFS for Mac OS X to read from and write to NTFS format of USB external hard drive.
    Thanks!

    ... I un-ticked the "put hard disks to sleep when possible" option in the Energy Saver panel in the System Preferences, and it seems the problem is solved. will have to sleep and wake up my iMac to further verify if this is the solution ...
    Alternative advices are always greatly appreciated!

  • Can't install because it can't create a recovery disk?

    I've been trying to install mountain lion but it keeps saying that it can't be installed because it can't create a recovery partition. I tried to reinstall lion from the recovery disk but it keeps giving me errors and says try reinstalling, but doesn't give the option to download a fresh copy of lion and apple has pulled the lion installer from the mac app store. What do I do?

    See "what to do if the installer warns that no Recovery System can be created" in About OS X Recovery.

Maybe you are looking for

  • Iweb 1.1.2 won't open, error message, index.xml file is missing

    i am using version 1.1.2 i opened iweb and made a very very minor correction. i went into 'inspector' and saw that 'make all links inactive' was checked so i unchecked. i published and when i opened it again it was checked. so i made an extremely min

  • Can I install Appleworks 5.0 on OS X 10.5.8?

    I have the original OS 8.5 system software cd from my old blueberry iMac, from which I am transferring Appleworks 5.0.3 files to my newer MacBook Pro. Can I install the Appleworks 5.0 application from my original OS 8.5 system software cd onto my Mac

  • Dashboard widgets disappear at launch

    When my son launches Dashboard on his account, he gets a blank screen (no widgets). All the widgets we try to re-install from there startup correctly, then crash and disappear before content appears in them. Any idea what is going on? I have always h

  • Any Difference on synchronize whole and parts?

    I want to know any difference between two codes: Code 1 public class Client {   private Model model=new Model();   public synchronized int getId() {     return model.getId();   public static void main(String argv) {     Client c=new Client();     Sys

  • Safari will not close and will not allow the computer to shut off. Problem?

    My safari program, which I haven't used since I bought this computer, will not shut down and then will not let me shut down my computer. What should I do?