Can't deactivate due to broken Mac

Hi,
My macbook has broken and won't turn on. Therefore I am getting a new macbook pro.
I have CS5 Creative suite on my old macbook, obviously couldn't deactivate due to having no idea it would stop working!
I have the serial number for my creative suite.
How can I install cs5 on my new macbook pro (when I purchase it!) as my macbook is dead and won't turn on!
Any help would be much appreciated!

Contact support to reset activations.
Mylenium

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I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
What follows indicates Adoobe sens emails from non.valid addresses.
Mail System Error - Returned Mail
From: Mail Administrator <[email protected]> | Date: 25/09/2013 3:47 PM | Email
To: John Face<[email protected]> View message details
Attachments: Part_0 (350b) (350b)
This Message was undeliverable due to the following reason:
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Causes nothing but problems.
Just posted on your forums
3:39 PM 25/09/2013
http://forums.adobe.com/post!input.jspa?containerType=14&container=4714
How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
http://forums.adobe.com/thread/1303366
From: Adobe <[email protected]>
To: [email protected];
Subject: Reuse content making tedious work easier
Stop retyping and start reusing.
See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZR
Read online
>>http://click.mail.adobesystems.com/?qs=1fdac03698836d3f227a6f8e4faefabc020ad712061d8f58583 a1aeff2e2ddc999d80757db497536
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Stop retyping and start reusing. Acrobat XI puts an end to the
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See how
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZS
It?s a breeze to reuse what you need from PDF files with Acrobat XI.
When you need to grab important content from inside a PDF or reuse the
whole thing, Adobe(R) Acrobat(R) XI software makes it easy to convert
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retyping and minimal reformatting.
As simply as saving a file, you can get just what you need and get
back to more important work.
See how >>
>>http://www.adobe.com/au/campaigns/acrobat-xi-content-reuse.html?trackingid=KIKZT
PC magazine Editor's choice 2012
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#Acrobat
>>http://twitter.com/search?q=%23acrobat
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PCmag.com Editors' Choice logo is a trademark of Ziff Davis, Inc.
Used under license.
Adobe, the Adobe logo, the Adobe PDF logo, and Acrobat are either
registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries. All other trademarks are the
property of their respective owners.
(C) 2013 Adobe Systems Incorporated. All rights reserved.
This is an advertising message from Adobe Systems Pty Ltd, its
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New South Wales, 2000, Australia.
If you'd prefer not to receive email like this from Adobe in the
future, please click here to unsubscribe. Alternatively, you may
mail your unsubscribe request to:
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UNSUBSCRIBE
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Adobe Systems Pty Ltd
Tower 2, Level 27, 201 Sussex Street
Sydney, New South Wales,
2000,
Australia
Attn:
Field Marketing Department
Your privacy is important to us. Please review Adobe's online Privacy
Policy by clicking www.adobe.com/au/privacy.html (Australia)
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For customer service issues please visit our web site at
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Message was edited by: OQOroger to indicate Adobe uses invalid addresses to customers who have already purchased the subject product

You can refer to :
Acrobat Learn & Support
Installing, uninstalling Acrobat X | Mac OS
Adobe Acrobat X Pro * Activation and registration
http://www.adobe.com/content/dam/Adobe/en/accessibility/products/acrobat/pdfs/acrobat-xi-p ro-accessibility-best-practice…
They are useful resources.
Regards
Rajshree

Need to boot broken Mac-Mini using retail Snow Leopard 10.6 DVD

Hi,
In Summary:
==========
I have Mac Mini (late 2009) which does not boot anymore and I need to install Snow Leopard using retail DVD (version 10.6). The OS/installer from the DVD does not seem to boot either. I always very much appreciate the efforts of true geeks. So please, any casual beginner, please do not demoralize with something like "cannot be done" etc.
The complete story:
==================
The start of the problem:
1. All of a sudden, one fine day, on start up, my Mac Mini strated to shut itself down without no apparent reason to me. When trying to boot, it would show a progress bar for about 5 minutes - I am assuming that was disk-consistency check being performed. My best guess is that right after the use of Carbon-Copy Cloner (but I am not 100% sure) it all strated to happen.
2. Performed Mac's Disk-Util check and [Verify Volume] used to display "invalid directory item count, should be 31 instead of 29". Surface scan said disk hardware is 100% fine. Volume Repair never worked, since OS X was installed on the primary disk. I lost the DVDs that came with this Mac Mini, so the option to boot from that DVD and launch Disk Util etc. was not possible.
TechTool Pro - No Help:
3. Started googling and had to choose between [TechTool Pro] and [Disk Warrior], opted for TechTool Pro. Tried its bootable DVD only to learn that TechTool Pro cannot fix it. Again, it's surface scan suggested disk hardware is 100% fine. Sent the details to TechTool Pro support team, they couldn't help either after a couple of e-mails+data exchange. (How do I claim my lost money with TechTool Pro - suggestions appreciated as well).
Googling / Mac Forums:
4. Started looking into forums, learnt that someone had successfully repaired this problem using Ubuntu 11.04 install DVD (i.e., without installing the Ubuntu, but just using its 'try from DVD' feature). I had that handy, but forgot to disable HFS+ journaling before attempting to fix the problem. Anyway, attempting volume repair that way couldn't fix the problem as well. However this step took away my ability to boot from Mac.
5. However using Ubuntu's bootable disk, I could access Mac-HDDs contents - and was able to successfully back-up *all* my important data.
6. Googled and learnt that just attempting to boot using Ubuntu DVD can take away ability to boot using Mac bootable media - possibly due to EFI internals. Suspecting EFI is now corrupt, I tried other 'hacks' like:
6.1 eEFIt Boot Disk - which does not work at all,
6.2 Empire EFI w/ Chameleon - not sure how to proceed with options presented - trying either does not work,
6.3 Super GRUB2 - boots fine, but attempting to boot from Mac-HDD fails after a couple of seconds,
6.4 Boot-132 - boots fine, prompt asks for input, but then I cannot eject/replace the DVD due to Mac-Mini (lack of) design,
6.5 Ubuntu 11.04 / 11.10 - still boots fine - just that I cannot go into Mac-OS-X from here,
6.6 TechTool Pro bootable DVD - which used to boot fine earlier stopped to boot.
As you can see, none worked successfully. So I didn't yet try other popular rescue media - as I suspect that is not the direction I need to go into.
>> Looks like most of my problems are due to the fact that I have Mac-Mini which does not allow eject/replace of DVD from command prompt / out side of Mac-OS-X.
7. Tried emptying EFI partition, playing with EFI/Mac-OS partitions boot flags, Zapping the PRAM, nothing still allows me to boot either from Mac-HDD or any Mac-Bootable-DVD.
Current State:
8. Now while boot time, Mac displays a gray screen for a few seconds, and then a blinking prompt on black background. That's it!
Snow Leopard 10.6 Retail Install DVD:
9. Went to Mac store and bought this DVD only to witness that I can't boot from it as well. (This is a huge shocker, how is Apple able to sell these DVDs if these don't work on genuine MacMini itself. After all we are able to boot from and install Windows/Linux on a variety of Machines).
I am hoping for a very small step/fix that I am missing, since I can still see and access all Mac-HDD contents after booting from Ubuntu bootable DVD. However I am prepared for a good amount of exercise as well - assuming someone posts a valid/verified fix.
Things available right now:
==========================
A. Genuine Mac-Mini (Late 2009) who lost it's ability to boot either from its HDD or Mac-bootable DVDs (TechTools Pro, Mac OS X retail DVD)
B. Mac OS X 10.6 Retail DVD
C. NOT AVAILABLE - DVD that came with this Mac-Mini
D. Variety of rescue DVDs, listed in section 6 above
E. Another machine/PC with Ubuntu 11.04 - giving me ability to access internet
Thanks for reading.
Zita

I had a similar discussion recently with another user.
Your Mac mini (late 2009) originally came with Mac OS X 10.6.2 build 10A432 or build 10C2234 see http://support.apple.com/kb/HT1159 it would have come with an original install disc specific to your model of Mac which you could use to run Disk Utility from or to do a complete reinstall.
The retail boxed copy of Mac OS X 10.6 (Snow Leopard) was originally intended for older Macs which had previously come with Mac OS X 10.5 or 10.4. It would have on it a version of Mac OS X 10.6 or 10.6.1 which would be able to boot these older Macs, but had no need to boot newer Macs which were released after the launch of Mac OS X 10.6 since all those newer Macs already shipped with their own discs.
So it is normal that the retail boxed Snow Leopard installer does not work on your model Mac mini. You should be using the one that shipped with your Mac mini instead. I am guessing you have lost it.
Assuming you have lost the Mac mini original disc, I can suggest the following options to try and workaround this.
If you have another Mac, an older Mac, one that will be bootable using the retail Snow Leopard install disc you have, you could do either of the following.
Connect an empty external GUID partitioned hard disk to this other Mac
Boot from the retail Snow Leopard installer
Install on to the external disk
Once the install is complete, update it using the combo update not the one via Software Update to Mac OS X 10.6.8. This will add all the newer drivers needed to allow it to work on your newer Mac mini. You can download this combo update from here http://support.apple.com/kb/DL1399
You can now disconnect the external drive and connect it to your Mac mini and boot from it by holding down the Option key when you turn the Mac mini on
or a similar process if you want to wipe the Mac mini and reinstall directly on to it
Boot the Mac mini in FireWire Target Disk Mode (see http://support.apple.com/kb/ht1661 )
Connect the Mac mini as an external hard disk to the other older Mac
Boot from the retail Snow Leopard installer
Install on to the external disk
Once the install is complete, update it using the combo update not the one via Software Update to Mac OS X 10.6.8. This will add all the newer drivers needed to allow it to work on your newer Mac mini. You can download this combo update from here http://support.apple.com/kb/DL1399
You can now disconnect the Mac mini and boot from it as normal
Note: While the Mac mini is connected in FireWire Target Disk mode to the second Mac, you could backup (if you don't already have a backup) any files you need to retrieve.
If you don't have a suitable second Mac you may have to either borrow someone else's, or get the help of an Apple Store if one is in your area.

Can't Open Fireworks CS4 in Mac. Error Message

Hello,
I have had CS4 for 2 years almost and recently Fireworks won't open. When I click on the icon, I get this error message (below). I have updated by my Mac OS and Adobe updates with no success. I thought about uninstalling and reinstalling Fireworks, but it says I would need to deactivate my serial number from within Fireworks. Since I can't open Fireworks, I can't deactivate it - so presumably I wouldn't be able to reinstall it.
All my other Adobe products are working fine - it's just this one.
I operate Mac 10.6.7
Any suggestions? I'm not a graphic designer, so if you're able to assist, pretend you're explaining to an 8 year-old! :-)
Thank you kindly.
~Ben~
Process:         Adobe Fireworks CS4 [307]
Path:            /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4
Identifier:      com.macromedia.fireworks
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process: launchd [110]
Date/Time:       2011-04-22 22:49:22.228 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          34494 sec
Crashes Since Last Report:           2
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      BC97E414-33E1-4359-8E55-3107A9B0E1E6
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Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
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Library not loaded: @executable_path/../Frameworks/AdobeAXEDOMCore.framework/Versions/A/A dobeAXEDOMCore
Referenced from: /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

Thank you Linda, I thought I would post here since other users may have had a similar experience. My next step will be to reinstall the software since I'd rather not pay for their technical support if it's a simple fix - thus the posting here.
8 year olds don't make a lot of dough selling lemonade!
I appreciate the reply.
~Ben~

Can't install due to password issue

I've reset the password 3X and still can't download due to password issue. Help!

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
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Can't deactivate due to broken Mac

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