Can't deactivate norton license from old pc to new pc.

How do I deactivate norton license from old pc to new pc. I get error 115 when I try to deactivate.

Were you able to follow the instructions from NSS FAQ? If the problem of "error 115" persists during activation/deactivation, please Private Message me the following details so that I can check it further.
1. Screenshot of your PIN from Norton Download Manager page of Comcast(You need to sign-in to Comcast Account first):
http://security.comcast.net/?cid=NET_33_0
2. Your registered comcast email id.
Thanks!
Harry
Norton Support

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(Please turn off your CAPS lock)
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Message was edited by: jasper69

OK a lot of different links here but they should answer most of your questions...
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http://docs.info.apple.com/article.html?artnum=61675
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http://docs.info.apple.com/article.html?artnum=304304
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http://discussions.apple.com/thread.jspa?messageID=5044027&#5044027
http://discussions.apple.com/thread.jspa?threadID=893334&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432&#797432
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http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/secrets/2006/12/twowaystreet20/index.php
http://playlistmag.com/help/2005/01/2waystreet/
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How do I deactivate a license from a computer that crashed and can no longer be accessed? I cannot use the software on my new computer because of too many users.

Will you please provide a specific telephone number or chat link? I seem to be in a loop, that gets me back to the same place:
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Then "Don't have access to the previous computer on which you installed the application?Contact us. Be sure to have any purchase-related information ready."
"Contact Us" takes me back to "Need help?", which eventually directs me to this forum in the first place.
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Can't deactivate norton license from old pc to new pc.

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