Can't deactivate premiere pro cs6 from admin user...help??

I am a teacher with a number of seats on my premiere license.  We have upgraded machines and I need to deactivate those machines in order to activate the new ones.  Running in to  a dialogue box on a couple that says I need to deactivate as the admin user.  Trouble is I am in as the admin user when it tells me this.  I read to enable root user but this does not solve the problem either.  Adobe needs a place where I can go and enter a serial number and it will allow me to deactivate machines associated with it.  This is maddening.....

=========
It may have already been uninstalled. Would you like to remove Premiere Pro CS4 and After Effects CS4, 32-bit support for CS5 from the program list?"I click No, because going into my Programs Folder, I see that nothing has been removed
===========
This is the part I suggested you click YES...instead of NO... to see if removing the support then allows you to remove the whole program.. kinda a 2 step process...dont know if it will work or not.
You can call adobe support and explain the problem and they might be able to walk you through some process that works okay.. I would try that even though it may take some time to go through it.
I don't see how trying to reinstall could hurt you but I kinda doubt it will work...but why not try it??
Sorry, but I can't think of anything else ... except messing around with the "install / remove " programs stuff as mentioned above...

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    =========
    It may have already been uninstalled. Would you like to remove Premiere Pro CS4 and After Effects CS4, 32-bit support for CS5 from the program list?"I click No, because going into my Programs Folder, I see that nothing has been removed
    ===========
    This is the part I suggested you click YES...instead of NO... to see if removing the support then allows you to remove the whole program.. kinda a 2 step process...dont know if it will work or not.
    You can call adobe support and explain the problem and they might be able to walk you through some process that works okay.. I would try that even though it may take some time to go through it.
    I don't see how trying to reinstall could hurt you but I kinda doubt it will work...but why not try it??
    Sorry, but I can't think of anything else ... except messing around with the "install / remove " programs stuff as mentioned above...

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