Can't deactivate (stolen computer)

My work laptop was just stolen. On it was installed a copy of After Effects CS5. I still have the original boxed copy that was used to make the install on the missing machine. Now when I try to re-install AE on a new machine, I get a message saying I have reached my activation limit (a co-worker is using the other seat) and it bars me from activating.
When I log into my Adobe account I see that AE is still listed under my registered products but there is no clear way to deactivate without having access to my stolen machine.
I have seen conflicting signals on how to remedy this, or if it is indeed even possible:
http://forums.adobe.com/thread/1189905
I need to know what I must do to kill my old activation so that I again have access to the second AE seat.

Hi n.hoffenheimer,
It is possible to deactivate/adjust however that needs to be done by our Adobe support team, please contact Adobe support either via Chat or Phone: http://helpx.adobe.com/contact.html
Thanks!
Ankit

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Can't deactivate (stolen computer)

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