Can't delete Apple folder in Common Files

I went to the Genius Bar today.  They were not able to solve my problem but they did a full restart of my iPod and told me to reinstall iTunes on my home computer.
Before reinstalling iTunes, I followed Apple's instructions for deleting all Apple software on my computer (Windows 7).  However, I have been unable to delete the Apple folder in the Common Files folder.
I searched for hours online for solutions to deleting this file.  It looks like several people have had this problem and several suggestions have been made  but nothing has worked for me. 
Among the things I have tried are stopping and restarting explorer.exe.  I also downloaded Byetunes but it looks like I can only delete one file at a time and there must be hundreds of files in this folder.  This is madness.
I would deeply appreciate as complete a list as possible of ways to delete this file. 
It should not be this hard to find out how to delete a file!
Thank you.

Followed the procedures as layed out in Apple Support online, but now I still can't delete the "Apple" folder in "Common Files" (during the 'verifying you've actually deleted iTunes' step...).
Do you have the iCloud control panel currently installed? If so, try uninstalling that. Can you do the deletion now?

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