Can't delete email AND address book changes randomly

As of yesterday I can highlight an email, hit delete but it doesn't go to the trash. I'll check my 2nd account, go back to the first account and all deleted messages are there. Plus, it will run continuously. Currently it says it is sorting. NEVER had this problem before and need help.
Secondly, my address book will randomly change the card names. I can go in, correct, save, close and the next time I open the address book some of them will be different. For instance one card is titled "Lexington". It has changed to "Lexington Lexington" several times or it will pick up the name of the last person in Lexington and show up as "Lexington Lastinger"

What sort of email account is this, POP or IMAP? What version of Mac OS X are you running; your profile says 10.3, but if that's true, then you're way behind the times and in the wrong forum. We need accurate information in your profile, so you need to update that.
Secondly, my address book will randomly change the card names.
No, this is not random. Mail and Address Book communicate, so when you receive an email from someone in your Address Book, if the name doesn't match the email address for that card, it is updated with the name in the email address.
Mulder

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Installed Thunderbird on New drive but can't transfer emails and address books drom old drive to new PC.

I have a computer I built that my dad who uses Thunderbird for his email. We had to remove the C: drive, which was a SSD drive because it was running out of space and replaced it with a Western Digital Veloci-Raptor 500GB drive. I am not familiar with Thunderbird and did not export his emails or address book before I switched the drives. I have set his new Thunderbird account to keep the mails on the server and not the PC. How can I get the old emails and address books from the old hard drive. I did copy the Thunderbird folder from the C: drive and the folder on the E: drive that Thunderbird was installed to. I have read many forums on how to move emails and address books to or from Thunderbird but non are like my situation. Hoe can retrieve the emails and address books from the previous install and transfer them over to the new PC once I have done a reinstall?

first the old drive... the location varied between windows versions but it is either in Application data or appdata. In vista and above open the roaming folder. Both are hidden folders so you need to show hidden files and folders in Windows. Within that you will find a Thunderbird folder.
The sub folders of that are the profiles, but simply copying the Thunderbird folder over it's like in the appdata\roaming of Vista and above will replace the existing with the old.
Copy the actual profile in the folder called profile XXXX.default xxxx being a random string will place two profiles on the hard disk which can be opened individually using the profile manager. http://kb.mozillazine.org/Profile_manager
Finally individual folders of mail can be moved using the import export tools. https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ You just need to locate the data. Folders are a file with no extension and another with the same name and an MSF extension. They are in sub folders of mail in the profile.
Address books. see http://kb.mozillazine.org/Moving_address_books_between_profiles

Is there a way to recover old emails? I moved a few folders around on the hard disk and now my emails have reverted to Factory settings and all my old emails and address book have vanished. I am still running on 10.4.11 and Apple can not help me.

Is there a way to recover old emails? I moved a few folders around on the hard disk and now my emails have reverted to Factory settings and all my old emails and address book have vanished. I am still running on 10.4.11 and Apple can not help me. Does anyone out there have any idea on how to recover my lost emails and/or addresses?

Well, your profile info says 10.4.11, and you are posting your question in the iMac (PPC) category. If you are running Snow Leopard, it must be a fairly recent Intel iMac.
In that case, you should definitely post your question here
https://discussions.apple.com/community/mac_os/mac_os_x_v10.6_snow_leopard
where other Snow Leopard users can see your question. Restate the problem, what error messages you get, and what you have tried already (for trouble-shooting).

Can not delete emails and tool bar at top does not change over

Can not delete emails and tool bar at top does not change over from safari. HELP

If you hold the command key down (the one with the ⌘ on it) and hit the + key you can make the fonts larger. Might help out, I know as I've gotten up there in years I've had to use it more and more
In the mean time while twtwtw mulls this over, can you supply any further information? Did the system crash or didi anything change before you started having the problem? Are you really running 10.5.8 as your profile says?
We'll start with those for now,
regards
Message was edited by: Frank Caggiano BTW ⌘- - (command minus) will make the fonts smaller

Email and address book help

Since i downloaded leopard i've had trouble with email and address book.
1. when i receive some emails from people it will say it is to someone else instead of me my address will be there with someone else's name. i go to the address book and my email is listed as one of theirs. after a while it will change to another persons name. this is weird. and i cannot seem to get my email sound when receiving mail. everything worked fine until that darn leopard came about. any ideas? thanks.

Sorry, that's not a Firefox support issue. Try Windows Live Support.<br />
http://windowslivehelp.com/product.aspx?productid=1

Can't get iCal and Address Book to sync properly

I recently upgraded to Office 2008. Since then, I can't get iCal and Address book to sync properly with Entourage 2008 (I did set all three sync criteria in Entourage preferences). None of Entourage's events go into iCal (iCal is blank) and the Address Book has 10 times as many names as Entourage. Everything in Entourage 2008 is correct and everything in iCal and Address Book is essentially wrong.
Is there some way for me to erase everything in Address Book and iCal and start the sync between them and Entourage from scratch? Ultimately, I am trying to get Entourage to sync with my new Blackberry, which it does through iCal and Address Book using Missing Sync. I can't make this happen until information is flowing properly from Entourage to iCal and Address Book.
Thank you!

BEFORE YOU DO ANYTHING - BACK UP ALL YOUR DATA IN ENTOURAGE.
You can delete everything in iCal by deleting the calendar (Entourage or Personal or temp or whatever Calendar is there). You can delete everything in Address book either by highlighting all the contacts and hitting delete or by deleting the Address Book folder in Address Book.
The key in getting them to sync properly with Entourage is deleting all the preferences in your Library folder under <your user>. Delete anything with Microsoft Entourage in it. I also deleted iCal preferences and Address Book Preferences.
I also found it necessary to go to the Office folder and delete the sync services folder.
Also go to Entourage sync services and turn OFF syncing with iCal and Address Book. Exit Entourage.
Go to your application folder, isync - reset sync history (button at bottom of screen).
Then bring up Entourage, sync services, and reactivate syncing with iCal and Address Book.
Everything should work. I have been struggling with this the last week or two. I've had innumerable exchanges with MS who have said anything with syncing is not their problem it's an apple application. Through these discussion boards I pieced together all of the elements above. But be sure to back up anything you want to keep before you do any of this.
It should work. It did for me (at least last night and all day today). Good luck.

Deleted iCal and Address Book from late 2010 Macbook Air

Good Evening -
Can someone tell me, with the Airbook Mac OSX reinstall on the USB drive, can I do a reinstall of the iCal and address book applications without deleting everything on the hard drive? I would like to restore these applications without having to do a full reload of the whole OS and would hate to possible lose all my files/have to reinstall all software, etc.
Any assistance would be greatly appreciated - have been searching online for a couple hours and have not been able to find any assistance on partial restore with the OS software on USB/package differences.
Thank you!

In order to install individual applications that are part of OS X (both iCal and *Address Book* are) you will need to download Pacifist and use that to install. You can locate it at:
http://www.macupdate.com/app/mac/6812/pacifist
You other alternative is to do an archive and install following these instructions:
http://support.apple.com/kb/ht1545
Roger

Can I put Mail and Address book from my backed up dead Mac to my new one

My powerpc G5 Imac just died. It was completely backed up to Mozy, and I would like to restore my Mail and Address book from that machine on the new Snow Leopard machine I bought today. Is that possible?

masked guava wrote:
My powerpc G5 Imac just died. It was completely backed up to Mozy, and I would like to restore my Mail and Address book from that machine on the new Snow Leopard machine I bought today. Is that possible?
if you are completely backed up then yes. copy the following items from the old computer to the corresponding locations on the new computer
/users/yourusername/library/mail (copy the whole folder)
/users/yourusername/library/preferences/com.apple.mail.plist
/users/yourusername/library/application support/address book (copy the whole folder).
star Mail and address book and they should look as they did on the old computer.

I have a new computer and I want to put all Firefox stuff, bookmarks, and T-Bird emails and address book on it, from my old PC. Can I do this myself? How, Please?

Staples will do it for $130. Can I email the info to myself? Or do I have to use a memory card? What do you suggest? Thanks. Sandy

Assuming you can still use your old system. Do it yourself and learn. As long as you know how to use XCOPY comes with your systems and can run .bat files (and can edit and save your .bat files before running them). Since you have both systems you will be able to test your backups to see what you missed. Only copy your user data and configurations, wherever you have all of those folders. Install all software. Anything you miss you can still get from the old system and fix your backup .bat to to better when you use it again.
A portable external USB drive of 500GB to 2TB might be purchased for between $50 and $125 now or definitely on a Black Friday sale. Flash drives you probably have several between 4GB and 16GB fine for touch up work. Even for small amounts of data too much to email yourself.
You will get "Windows 7 Premium" on your new system and the current Firefox is 7,0.1 and Nov 8 + a day will probably update to Firefox 8.0 -- http://weblogs.mozillazine.org/asa/archives/2011/08/every_six_weeks.html
* Windows 7 Home Premium<br>http://dmcritchie.mvps.org/windows-7/win7.htm#ftp
* Backup your files, always take backups<br>http://dmcritchie.mvps.org/excel/backup.htm
* https://support.mozilla.com/questions/843922
Keep the .bat files you are using on the external device and a copy on the production volume in a folder designated as a copy for the backup files fro the external device. I use both external 1TB HD and several USB drives when I did it almost two years ago.
This is an example of an incremental backup to a 500GB external drive, it does not synchronize the backup only updates the backup but does not delete from the backup.<BR>
<PRE>
REM from C: -- emachines E627
REM to G: -- HP Simple Save 500GB Portable
xcopy g:\bat_lists\e627-to-500gb.bat c:\bat_lists\*.* /s /d /h /y /c
xcopy C:\mysite\*.* G:\mysite\*.* /s /d /h /y
xcopy C:\bk1\*.* G:\bk1\*.* /s /d /h /y
xcopy C:\data\*.* G:\data\*.* /s /d /h /y
xcopy C:\"scansoft documents"\*.* G:\"scansoft documents"\*.* /s /d /h /y
rem xcopy C:\users\*.* G:\users\*.* /s /d /h /y /c
c:\"Program Files (x86)\Microsoft Office\Office12\MEDIA\applause.wav"
c:\"Program Files (x86)\Microsoft Office\Office12\MEDIA\laser.wav"
c:\"Program Files (x86)\Microsoft Office\Office12\MEDIA\applause.wav"
PAUSE FINISHED put_batlist.bat -- last chance to Review before exiting, don't forget to shutdown external drive
</PRE>
Keep things simple use the same userid and passwords on the new machine so you can use copy what you need of your USER files.
This just shows an ideal of what you have to do. You will have to do a lot more. But yuou will need to backup your system and migrating to a new system is a good way of telling if you are backing up what you need to.

Can't open email and contacts after changing email address in iCloud

I changed my email address in iTunes and iCloud and now I cannot open email and contacts. The beachball appears and after about 2-3 minutes I get a message that the program cannot open. I'm ready to throw my iMac out the window. It is only a couple months old.

Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

Group email and address book transfer

I am a new mac user so clueless about most things: two questions
Is it possible to transfer my compuserve address book to my mac account?
If not, I was trying at least to transfer group emails: in other words, to cut and paste the emails from my group, create a new group account in MAC and paste. But after creating "group" in mac, I could not access the folder or find where how to paste addresses under the group.
Finally, how do I make functions for bold/italics/underline/font appear in my email?
Thanks!
Epalinges

Reinstalling the Mail.app rarely resolves any problems with the application.
All Mail.app account settings are stored in the Mail.app preference file which is not deleted and recreated new when deleting and re-installing Mail so if the SMTP server setting problem is with the preference file, deleting and re-installing Mail will be a complete waste of time and effort on your part which doing so usually is anyway.
Is this email account and SMTP server provided by your ISP used for connecting to the internet or other?
If other, are you also accessing an email account and SMTP server provided by your ISP used for connecting to the internet with Mail and if so, any problems sending messages with this account and SMTP server?
Most ISPs and email account providers have sending limits/restrictions for non-business email accounts. Some have a total recipient limit per message along with a total number of recipients limit for all messages sent in a 24 hour period. Some only have the latter which can be reached or exceeded with a single message.
And lastly -- when I put a group email name into my Mac Mail,
it changes it from the group to the entire list of anyone that is
in the group! Not cool! And it has never done this before either...
Go to Mail > Preferences > Composing. What is your setting under Addressing for "When sending to a group, show all member addresses"?

Can't Send Email to Address Book Group

First time trying to create a group in Address Book and send the members an e-mail. Looks like the group is set up properly in Address Book, but I can't e-mail to the group.
When I enter the group name in "To:" in a new e-mail in Mail, the name disappears when I hit Enter or move hte cursor to the right. I have to click in the field to the right just to get the group name to stay in the field.
When I send the message I get this back: "This message couldn’t be sent because the following internal error occurred: This message couldn’t be sent because you haven’t specified any recipients."
I can manually address the email to the individual group members, but why isn't Mail adding the group members as recipients when I enter the group name?
I'm running OS X 10.7.3. Any suggestions are greatly appreciated.

I, too, have had "When sending to a group, show all member addresses" checked since forever. I have just tried creating a group (or "Folder," actually, since it's in an Exchange account) of contacts and sending email to it. If I create a new message in Mail and start typing the group name, it auto-completes. But if I click the offered compltion, or type TAB, COMMA, or ENTER, the group name disappears from the "To:" box and there are no recipients.
If I right-click the name of the group in Address Book and pick 'Send mail to "(group name)"' a new email message composition window appears, but there are no recipients.
Hold the phone ... I just deleted the first member from the group, then re-added him. Now it partly works. I can 'Send Mail to "(group name)"' from Address Book, and I can drag the group into a recipient field (but I must then "Expand group" to see the addresses in Mail). But still, if I type the group into a recipient field, I get nothing.

Transferring Netscape email and address book to Tiger

How do I transfer old emails from Netscape to Tiger/Safari?

Hello, and welcome to the Discussions.
I have transferred mailboxes, but will have to research whether I bothered with the Address Book info or not. Also, I think I may have done this from an earlier version of Netscape -- again would take some research, if still available, and that old computer is stored.
In the Mail folder from Netscape, you should find the various mailboxes, listed by name, and in Tiger their Icon will be sort of a black rectangle -- do you have these? This will be the file WITHOUT the extension .snm. If you take one mailbox and place it in a folder xxxx, and rename the file so placed to be simply "mbox" (without the quotes), and then rename the folder to be xxxx.mbox, you can then import it as a Type Other mailbox, I believe.
Do this mailbox at a time. Or alternatively, prepare each one, as above, and after quitting Mail, open the Mail folder in a Finder window (Home/Library/Mail) drag them into the Mailboxes folder of the Mail folder for Tiger, and furthermore delete the Envelope Index file at the first level of the Mail folder, and relaunch Mail. Mail will say it is ready to import your mailboxes, but allow this to continue, and Mail will really only be re-indexing all the mailboxes, including the ones from Netscape. After you have confirmed the mailboxes can accessed, quit Mail again, and in the Finder open Mail, and Mailboxes and then open each xxxx.mbox folder -- you will find the file Info.plist and a Messages folder, along with the original mbox file. The latter is no longer needed, but first compare the size of the Messages folder with that of the mbox file.
Keep me posted, and ask any questions needed.
Ernie

Unable to access emails and address book using Firefox 5, but not using explorer

Since installing the latest updated version of Firefox, I can log into my Tiscali email account, but once there I cannot open my emails. Instead of saying 'You have (number) new emails' it says 'You have unspecified new emails'. If I click on Inbox or 'Check new mail', nothing happens at all. Also, if I try to access my address book either to read or edit it again nothing happens.
Emails works perfectly well using Windows Explorer, which would suggest that the problem does not lie with my ISP (Talktalk) or my Tiscali email account.

You can install both your accounts in Thunderbird and then simply move messages from one to the other. You then have the choice to continue using Thunderbird, or to switch using Gmail via its own website.
Address Books are a bit harder to transfer. I'd suggest you go to the msn account, in your browser, and seek options to download or export your address book there. I expect it will offer CSV as an option, and vcard format is a possibilty. Both of these can be imported into Thunderbird and into Gmail.

Can't delete groups in Address Book

I have a couple of local groups in my Address Book that refuse to delete. Even though the "Delete Group" dialog pops up when I highlight the group and press the Delete-key, they are still there after hitting the OK button.
When I create new groups (plus-button) I can delete them but not some of the old groups that were carried over from an older OS version.
I have been playing around with Entourage and Outlook a lot so that might have had something to do with it.
Is there a way to modify the Address Book database directly to get rid of these groups ?
Or reinstall Address Book ?
I already tried to swipe all Address Book related plist files - that didn't do it.

Ok, I have solved the problem: I had to reset my SyncServices folder.
Here's the description: http://support.apple.com/kb/ts1627
After that I was finally able to delete the unwanted groups.

Can't delete email AND address book changes randomly

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