Can't delete mail on phone, message says unable to move message the message could not be moved to the mailbox trash

can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.

Delete your mail account/s and re-add them.
This is what worked for me but I've read about other solutions that have worked for some people as well:
http://forums.macrumors.com/showthread.php?t=612773

Similar Messages

  • TS3899 Purchased I phone 4S   3 1/2months ago  Having problem from day one w/ HOTMAIL & MSN  e-mail   ERROR messageS read:  the connection to the server failed or  unable to move message  The messge could not be moved to the mailbox trash when attempting

    sed   IPHONE 4 S   3 1/2 months ago .   From day one MSN & HOTMAIL e-mail has not worked properly. UNable to delete e-mails in MSN & HOTMAIL  (ERROR MESSAGE reads UNABLE TO MOVE MESSAGE
    UNable to download messages in MSN & HOTMAIL     My YAHOO & NYCAP e-mail accounts totally work.  How do I correct my MSN & HOTMAIL accounts???

    Oberus,
    We're very sorry for the troubles you're having getting your messages to your customers.  We're happy to help.  We will escalate this to the proper group for review.  Thanks for your patience as we investigate and escalate this issue.  ~Ian
    Ian_VZ
    Verizon Support
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • I cannot delete mail from my inbox and get a message saying (msg) could not be moved to the mailbox trash-POP account".

    I suddenly cannot delete mail from my inbox and get a message saying " (msg) could not be moved to the mailbox trash-POP account".  It does not matter if I am trying to delete a single message or mulitiple messages.  Can anyone help?

    If you're running Leopard, as your profile says, then you need to post your question in that forum, not the Snow Leopard forums. So if you're really running Snow Leopard, you need to update your profile to show that, as well as give more details about what kind of mail accounts you have, and who your email provider is.

  • Recently when I try to delete mail on my mac-mini I get the following message: The message "..." could not be moved to the mailbox "Trash - On My Mac" How can I delete mail?

    My problem: When I try to delete an  email message I get the message - "The message “...” could not be moved to the mailbox “Trash — On My Mac.”
    It appear that when I try to delete an email on my mac-mini a copy of the message goes to trash and I can delete it, but the original message stays in my regular list of emails. How do I get my Mail program to return to its normal delete function?

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • Cannot delete e-mail.  I have three e-mail accounts, two of which I can delete e-mails.  Whenever trying to delete e-mails in the thirs account, I get the following message "Unable to move message.  This message could not be moved to the mailbox Trash".

    Cannot delete e-mails.  I have three e-mail accounts.  Two I have no problem with but I cannot delete e-mails from the third account.  Whenever trying to delete, I get a amessage which states "Unable to move message.  The message could not be moved to the mailbox Trash."

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • Why do I get a message that says "mail could not be moved to the trash"?

    WHy do I get a message that says "mail could not be moved to the trash" and how do I fix it?
    IPad 2 3G &wifi

    1. delete this songs from your liblary
    2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

  • Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

    B-rock, thanks for posting the above.  I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\.  When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
    I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
    I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message.  I've reset my ipod thinking that would help but still, no backup.
    In iTunes, Edit, Preference, Device there are no backups.
    What am I doing wrong, can you help? 
    Thank you!

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • Hi Friends... I'm trying to delete a back-up file on mu TC but I get the message "The operation could not be completed because the item "bands" is in use. I'd like to start the Back from scratch, could help me out with deleting the current file?

    Hi Friends...
    I’m trying to delete a back-up file on mu TC but I get the message “The operation could not be completed because the item “bands” is in use. I’d like to start the Back from scratch, could help me out with deleting the current file?

    Sorry, I am very confused. I asked the following question....
    Is this the only backup file on your Mac, or do you have other backup files and data on the Time Capsule disk?
    The answer that you gave was....
    This is the only one
    Now you are saying that....
    But I have lots of other files on Time Capsule! The back up file is only one of them.
    Can you clarify, please?

  • I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  need help

    I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  But when I have my external hard drive plug in the song will play with no problem.  What do I need to do to play my music without having the external harddrive plug in ????????  Please help

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • Unable to move message, the message could not be moved to the mail box trash

    I have an iPhone 4 with the error message 'unable to move message, the message could not be moved to the mailbox trash' with 4 emails, I managed to remove 2 of the messages by marking them as read however with the other 2 i tried this and it just crashed the Mail app any help would be appreciated.

    Did you have Hotmail set-up with Android prior?  I did, and if you did too, you have the same problem, and this is how to solve it.
    From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default.  On your iPhone, the deleted folder's name by default is "Trash".
    When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders.  So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted.  My Trash folder had all the emails I deleted from my Android.
    That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
    The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk".

  • HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

    I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
    Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If you still can't delete them then go into Settings > Mail, Contacts, Calendars,  select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported".

    What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported". What does that mean? I am trying to drag libraries (with metadata) to external HD...wondering what the best way to do that is?

    Kirby Krieger wrote:
    Hi Shane.  Not much in the way of thoughts - - but fwiw:
    How is the drive attached?
    Can you open large files on the drive with other programs?
    Are you running any drive compression or acceleration programs (some drives arrive with these installed)?
    Can you reformat the drive and try again?
    Hi Kirby,
    I attached the UltraMax Plus with a USB cable. The UltraMax powers the cable so power is not an issue. I can open other files. Also, there is 500GB of files on the drive so I cannot re-format it. Although, I noted I could import the entire Aperture Library. However, I do not want to create a duplicate on my machine because that would be defeating the purpose of the external drive.
    Thanks,
    Shane

  • IPhone 4 will not delete 'trash' ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"

    I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
    I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ?  help please ...

    I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?

  • Dowloaded OS 6 to iPhone 4s. Get message when deleting email: "The message could not be moved to the mailbox Trash." Any solution?

    Dowloaded OS 6 to iPhone 4s. Get message when deleting email: "The message could not be moved to the mailbox Trash." Any solution?

    Update - I deleted/re-added my account. Same issue. Also, no my Exchange calendar won't sync. Issue appears to be on the Exchange server. I see the following errors in my iPhone log:
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x189010
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284a and title Calendar has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:14 unknown CommCenter[32] <Notice>: com.apple.persistentconnection[dataaccessd,1690] is releasing its assertion on PDP context 0.
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x183be0
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284b and title Contacts has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:23 unknown CommCenter[32] <Notice>: Client [com.apple.persistentconnection[dataaccessd,1690]] is telling PDP context 0 to go active.
    Thoughts?

Maybe you are looking for