Can't Delete mysite, no more FTP!

I was able to edit my personal web page via FTP and I can’t edit it anymore, via site builder or FTP.  Since I can’t edit or delete it on my own, I would like Verizon to delete it and all files.  I can’t get in touch with anyone over the phone that handles this and every time I try I get transferred 10 times.  Please delete everything in my web space.

Not sure why the customer support is not generally aware of this. I used the regular 1-800-Verizon number.
I waited a month or so after they dropped FTP before calling.  The customer support person I reached was aware of the problem and properly queued it to the correct support area.  In about 30 minutes someone called be to say it was deleted.  Probably was but hadn't yet propagated, so I told them no my old web page data was still there.  However it was showing properly cleared out within an hour of my initial call.

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