Can't Delete Old iCloud Account on Phone

I have an old iCloud account on my phone that I can't get rid of. I don't remember the password (required for deletion) and I can't recover the password because the email account associated with it no longer exists. I have a new iCloud account everywhere else. Please help!

Try going to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Similar Messages

  • Can't delete old iCloud account from new phone

    Have trouble deleting old iCloud account from my new phone keep getting a message saying can not delete cause in use

    iCloud accounts can be deleted in Mail, Contacts and Calenders in System Preferences from the Apple sign menu on your Host or Main mac.
    I had heaps of trouble with this - i fixed it by going back to my host imac and clicked on apple sign - system preferences - then under the Internet and Wireless heading clicked on Mail, Contacts & Calenders.  from there you can select iCloud amongst your other stuff in the left window - delete the old one by hitting the (minus) - sign down the bottom after selecting iCloud.  Keep your calenders and contacts on your mac when asked.
    Once you've deleted the old one and its gone from the window reselect iCloud from the right window of options.  Use your new apple ID (current e-mail) to set this one up.
    Once you sync all your devices it should all be good.
    Took me ages to work this out but minutes to fix once I had.
    hope this helps

  • Can't delete old iCloud account from my iPhone 5

    I have just got a new iPhone 5 to replace one that was stolen recently, and wanted to restore it from my last iCloud backup. However, since the last iCloud backup I have changed the email address in my Apple ID. This seems to mean that the App Store, iMessage, FaceTime etc all work using the correct gmail Apple ID, however the iCloud account on my phone is my old Hotmail Apple ID. I can't delete the account or accept new terms and conditions without entering my password to my old Apple ID, which I don't know. When I've tried to login elsewhere with my old Apple ID (eg. online) it says it doesn't exist. Help!

    After further investigation, I think this is somehow linked to being unable to turn off the Find My iPhone feature on my phone. When I try to delete my iCloud account, it needs the password to my old Apple ID which is no longer active...

  • How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info

    How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...

    If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
    If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • How can i delete my icloud account but not the password to turn off the find my phone

    how can i delete my icloud account but not the password to turn off the find my phone setting

    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPad and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music it no longer goes to icloud an does not show up on my iphone.

    I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • HT4847 I can not delete old icloud back up from my old phone, keep receiving an error message "this back up can not be deleted because it's in use" it is not in use that phone is long gone!

    I can not delete old icloud back up from my old phone, keep receiving an error message "this back up can not be deleted because it's in use" it is not in use that phone is long gone!

    I have the same problem here and it wont let me do another back up or delete the old one.... Please help!!!! Anyone

  • How can I delete an icloud account from a phone that I bought from a friend that never deleted it

    How can I delete an icloud account from a phone that I bought from a friend that never deleted it and am not in touch with him so that's not an option

    You can't, your friend can. So get in touch. If you can't then the phone is useless.

  • How can i delete an icloud account with out password or access to old email

    how can i delete an icloud account with out password or access to old email

    If the old ID ("email address) is yours, and is an ealier version of your current iCloud ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

    I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore so I can't have the password sent there.  To sum it up, iCloud has an old email for the account log-in.  I don't remember the password for the old email.  I have Find My iPad activated so the iCloud account cannot be deleted.  And I am already logged out of iTunes & App Store. 

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • How can I delete an iCloud account on my iPhone without the password?

    How can I delete an iCloud account on my phone without being able to enter the password?
    The account on my phone is linked to an old email adress that no longer exists and won't accept any of my passwords (although, this account did accept a pasword several days ago to restore my old phone to it's original settings but it won't accept that password anymore...)
    I can't change the password because the first security questions asks for my birthday which it won't accept.
    HELP!

    If your device is signed into your old iCloud ID and you are trying to change it to your current ID, and if the old ID is an earlier version of your current ID, go tohttps://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Hi. How can I delete my icloud account on my iPhone? I don't have that email address I was using anymore. I tried deleting it but it is asking for the password and I don't remember it.

    Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.

    Hi ale.vica,
    You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
    1.     Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
    2.     Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
    3.     Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
    4.     Go back to Settings>iCloud and sign on with your current ID and password
    That should take care of your issue!
    Cheers,
    GB

  • How can I delete my icloud account from my iphone, since it doesn't synch with my ipad?

    How can I delete my icloud account from my iphone 4, since it doesn't sync with my ipad mini?

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

    How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
    You need your password to delete it and I need the email address to reset the password.  I feel like I'm going in circles!!!  Please help!!!

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can i delete an icloud account from my iphone

    How can I delete my icloud account from my iphone. I have two icloud accounts the old one just can not retrieve the pwd to access it

    If the old ID is your ID, and if your second ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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