Can't delete old version of itunes for xp
When downloading the updated version of itunes,the installations stops and windows installer pops up. How can I locate itunes.msi. unable to to delete the old version of itunes.
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)
Similar Messages
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Can't delete old version of itunes, can't find itunes.msi file
i am trying to update my windows and quick time, i have tried restarting my computer at an earlier date and removing itunes from the add and remove programs option. i have read older posts regarding the microsoft untility cleaup tool and it no longer exists.
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
How do i delete old versions of itunes from my mac
trying to free up space on my hard drive. how do i delete old versions of itunes?
Welcome to Apple Communities
When you update iTunes, older versions are replaced. If you didn't update, go to Software Update -
Install update of itunes -won't let me because it can't delet old version
Help!!! I have been doing fine with itunes until recently. I went to update the version and got an error message that it couldn't update because the older version could not be deleted. I went to control panel and tried to remove the itunes that was there. I couldn't. It said to talk to software person. Can anyone help me? I can't access itunes AT ALL now. The files are there but cannot be accessed. PLEASE HELP!!!! Thank you
OMG! I am so glad I am not the only person having this problem. I have been trying to figure this out for 2 weeks now. I followed all the steps to remove Quicktime and the old version of itunes. I also went in manually to remove the apple software update in the regedit, it stills says it can't be removed when I try to install new itunes.
I can't use any of my ipods now. I CAN NOT WAIT for someone to help us with this issue. -
How to delete older version of itunes and installed the new version? When I try to install the new version (update) a message popup. " The feature you are trying to use is on a network resourse that is unavailable". Please can someone help? Thanks!
Which particular .msi file is the message going on to say can't be found? (Several different msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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I need some serious help!
I have been trying to update my itunes to version 10.7 and my Quicktime to version 7.7.3!
Having no luck!
So I tried selecting repair software on all of the Apple applications and they seem to have worked.
Then I selected look for upgrades on my itunes (Help) main screen
It said their were two updates - Itunes 10.7 and Quicktime 7.7.3
I selected the option to update and the .exe files were loaded to my Windows 7 p.c.
However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
O.k.
I then went to the itunes website and tried again. This time it checked my system the process seemed to be working and all of a sudden I got a message saying my old itunes programs could not be removed and or deleted. So I tried to delete my old version myself without success it won't let me.
I've run out of options and am not completely fustrated.
I have itunes on my desktop, my iphone4, my ipod and in my car.
Anyone have any clue how I can resolve this problem?
Chris Lane
<Email Edited by Host>However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
I can't update iTunes and I can't delete the old version so that I can download the newer version. Help!
Do you get an error message when you try to uninstall iTunes? If so, what does it say? (Precise text, please.)
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Can you have 2 versions of iTunes for old & new iPod????
A friend has bought a new iPod Nano, the latest Pink (4gb)slim version, and downloaded the new version of iTunes.
She has already got quite a few songs onto her new library and onto her iPod.
My question is will her sister's old iPod (white 20gb) be affected by the new iTunes, and will her library on her old iPod (approx 700 songs) be affected by the new software and how???
She doesn't want to lose her massive library of songs in one go.
What will happen if she plugs her iPod into the new software??
Cheers
SteveWhat will happen if she plugs her iPod into the new software??
It will work just fine. Don't need (and shouldn't) use 2 different versions of iTunes. -
Deleting Old Versions of iTunes?
I have multiple versions of iTunes on my computer and I'm wondering if I can delete the older ones after installing the new updates. It seems to me that all they are doing is taking up space, but I don't want to delete them if it will cause problems with iTunes or my iPod. It may seem like a dumb question, but I just wanted to be sure.
I'm sorry, I'm a complete tool and forgot my password and all that stuff and didn't get around to making a new account until tonight.
But anyway, I guess what I mean is under my program files it has iTunes version 1.1, iTunes 1.2, iTunes 1.3, etc. (not the actual versions but hopefully you get the point) as well as iPod for Windows 2005-05-05, iPod for Windows 2005-10-10, iPod for Windows 2006-02-02, etc... I'm just wondering if I can delete the older versions without deleting all the files I actually have in iTunes/on my iPod.
Once again, sorry for being so dumb and not responding to my own question, but if anybody could help out that would be fantastic. -
Can I delete old versions of JRE?
I am currently running JRE 6.1. Can I delete all the old versions? These are the ones currently installed on my computer:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment SE, v1.4.2_03
and of course,
Java (TM) SE Runtime Environment 6 Update 1
Thanks for the help with this.yes i have a question about this also. i have deleted and still see that it works with some websites. but each older version takes up about 90 MB size. the updates will not be left without deletion if there is no use for it. so, anybody has anything to say about this.
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Can't uninstall old version of iTunes on Windows Vista
I have been trying to install updates for iTunes for a long time now (pretty much since update 7) and have not been able to do so because once the install occurs I'm that there is a resource network unavailable. I'm them prompted to change the file path to something that contains "iTunes.msi". I do that and it doesn't work. When I search my computer for the "iTunes.msi" file it can't find it but during the download process the option is given to me when I browse, but it still doesn't work.
I have tried a manual download of iTunes. I have tried to uninstall iTunes from my Control Panel and get the same response as above.
This issue is only affecting iTunes. Other Apple programs have been able to update.
Help.
Thanks.Try using Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After it uninstalls iTunes you should be able to install the new version. -
Can't delete old version of Skype
I have 2 versions of skype on my iMac and can't delete the first. I had version Skype 2.8.0.722 then I subsequently upgraded to version 5.0.0.7994. However, the later version did not seem to overwrite the first and the old version always stills opens up when I turn on the computer. I then have to eject the old version and open the the later version. When i try to drag the old version to trash, a dialogue box opens saying "The item “Skype” can’t be moved to the Trash because it can’t be deleted."
Can anyone help?
thanks
RiYou say you are trying to eject Skype which doesn't sound right and sounds like you may be running it from the desktop.
Did you definitely install correctly - downloaded the app, expanded the downloaded file and then dragged the app onto your Applications folder? If Skype 2.8 is located there it would definitely be overwritten by the new version, prompting you with a warning that you're about to overwrite an older version.
Have a look in your Application folder and check that Skype is there, highlight it and do Command+I and that will confirm which version number it is. If you also have the Skype app on your desktop do the same to confirm that is the later version and drag it on top of the Applications folder. If it's not on your desktop it must be lurking in another location on your computer so in Finder do Command+F and search Skype - it should show you where they're all hiding.
HOWEVER, before you commit to Skype 5 have you read the negative press and had a look at the Skype forums which are full of vitriol about this hideous new un-Maclike incarnation of what is a great app?
Edited to add: If you're still having trouble deleting one of the versions you could try an app like TrashMe ( http://www.macupdate.com/app/mac/33863/trashme ) but it'll probably delete all your Skype files and you'll need to start again (that's what it did to me but once I re-logged into my Skype account all my contacts re-appeared).
Message was edited by: Paul_31 -
Can't remove old version ... for install new version
I can't install the update of iTunes beacause it ends with an error in Quick Time:
Die alte Version von Quick Time kann nicht entfernt werden. Setzen Sie sich bitte mit dem technischen Support in Verbindung.
Than I tried it with "Systemsteuerung" and "Software". I doesn't work:
Fehler bei der Übernahme der Transformationspakete. Stellen sie sicher, dass die Transformationspakete gültig sind.
"First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now?
(thank you very much, {b nior}) -
Can I restore a previous version of itunes??
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests -
Can't delete old apps from iTunes. 'Delete' greyed out
I would like to delete a number of old apps from my iTunes. However, when I go to the 'Apps' tab and highlight the app it doesn't delete. Also, when I go into 'Edit', the 'Delete' button is greyed out. I have tried logging out of my iTunes account and logging back in, switching the computer on and off and also by trying with both plugging in both my iPhone and iPad. Nothing works! I would much appreciate any ideas.
Thanks.Hi bickyk,
Welcome to the Support Communities! The article below explains how to delete apps from your Mac, iPhone or iPad. On your Mac, you should be able to click on the app to select it, and then press Delete on your keyboard.
If for some reason you are not able to delete the app from your computer, you can hide it instead. Click on the link below for complete details. I've highlighted the key points for you.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
http://support.apple.com/en-us/HT5772
You can delete items that you bought from the iTunes Store, App Store, iBooks Store, or Mac App Store from your iOS device, Mac, or PC. Because Apple TV (2nd and 3rd generation) plays content from the cloud, you don't need to delete items from your Apple TV.
Before you delete an item, make sure you can download it again. If you can't or need to pay to download it again, back up the item before you delete it.
After you delete an item, it might still be visible if you can download it again from iTunes in the Cloud. The Download icon will appear next to these items. You can hide items available in iCloud and purchases from the Mac App Store.
Apps
Open the section below for the device you're using.
iPhone, iPad, or iPod touch
Tap and hold the app you want to delete.
The apps will begin to jiggle.
Tap the X on the app.
Mac or PC
Open iTunes.
From the Library pop-up menu, choose Apps.
Click the app you want to delete.
Press Delete on your keyboard.
Hide and unhide purchases in the Mac App Store - Apple Support
http://support.apple.com/en-us/HT4928
Hide your purchases
If you hide an item you purchased in the Mac App Store, you won't get update notifications for it, and you won't see it on your Purchases page. If you're using Family Sharing, hidden items will also be hidden from your family members.
Use these steps on OS X Mountain Lion or later:
Open the Mac App Store.
Choose Store > Sign In, then enter your Apple ID and password.
Click Purchases.
Right-click the item that you want to hide and choose Hide Purchase. A prompt will ask if you're sure that you want to hide the item.
Click the Hide Purchase button. The item will fade. The item below it, if there is one, will replace it in the list.
Use these steps on OS X Lion:
Open the Mac App Store.
Choose Store > Sign In, then enter your Apple ID and password.
Click Purchases.
Locate the item that you want to hide.
Click the X to the right of that item. The item will fade. The item below it, if there is one, will replace it in the list.
I hope this information helps ....
- Judy
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