Can't Delete or Unlock Locked File

Running Mountain Lion on Macbook Pro
Hi, Y'all.
This issue relates to a document that I locked to prevent accidental erasure or editing but now the ownership has 'gone strange' so I can't unlock it, delete it, or change the access privileges via Get info window.
Here's what the Permissions list looks like:
Fetching…?
I am able to open the file and cut copy paste the contents to a new document, so I just want to delete the troublesome file. I'd also like to know why the permissions have gone 'pear-shaped' but that's secondary to a suitable solution.
From a related thread, I've tried:
Booting from the Recovery drive, etc. = No joy, still locked!
via a prescribed command in Terminal = No joy, still locked!
Help Appreciated.

Norton's tentacles can run pretty deep.
-- JDee
They sure do. It took me several steps to THOROUGHLY delete all the Norton stuff. The Uninstaller on the Symantec site got rid of most files, the uninstall Terminal script got two more, but the invisible NAV (antivirus) Scan file in /Library/Startup Items/ was a bear.
The only way I could do it was to copy everything except the NAV file to an external disk, erase the whole computer HD, then clone the external back to to the computer.
Whew! It finally worked, but it was a lot of trouble (but I got a real clone out of it—thank you SuperDuper!).
George
iMac 17" Flat Panel Mac OS X (10.4.4)

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Can't Delete or Unlock Locked File

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