Can't delete photos and videos from my iphone

i have photos and videos on my iphone 5 that are taking up way too much space and i cannot delete them.
no photos appear in itunes, under device/photos tab, and no albums are synched in any way to aperture or iphoto.
i cannot see them on my iphone to individually delete them; this would be time consuming if it were possible.
in preview, i can see the photos and videos, but they are greyed out and i cannot delete them.
my phone is running out of memory because of these videos and photos. please help.

In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
This should help

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