Can't delete some facebook messages from hub

emails get deleted but fb messages i click on delete in hub but they are still there.z10 os 10.2.1.2102.two days old phone

jwalantbodi wrote:
yup i tried it but its still the same
maybe i should try reset device? which i dont want to as it's new.
1. Resetting a device such as your Z10 involves only removing the battery while powered on. You will lose no data or anything, it is a simple reboot, not a factory reset.
2. There is a known bug on deleting some Facebook messages. Basically, some won't delete and will continue to sync back.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Hi,
I updated my facebook application recently, and now my phone is running very slowly. I have restarted the phone, and I have removed and replaced the battery. This hasn't helped. In addition I continue to get facebook icons, showing unopened facebook posts. When I scroll through all of my messages to find the unopened icon, it is the same one that keeps showing up. I open it. The icon goes away. I attempt to delete old facebook messages, and my phone won't let me. I have even tried to figure out how to delete the facebook app, but this isn't working. Anyone have any advice?
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PIN: C0005A9AA Display/Scan Bar Code

Can you delete a text messages from your mac Book OSX 10.9.2 and not delete them from your iphone 5 running version 7.0.4

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an you delete a text messages from your mac Book OSX 10.9.2 and not delete them from your iphone 5 running version 7.0.4

Have you tried restarting or resetting your iPhone?
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Can't delete previous unread messages in hub pinch view via select previous (hold date line)

Happily running OS 10.2.1.2141 on my Z10 (STL100-3). I was thrilled to see the hub's Pinch Selection Criteria option in 10.2.1 but did not have the occasion to try it. Then this weekend, my mailbox got flooded with email notices from our alert system and I was facing having to delete hundreds of emails the old tedious way, multi-select each email one at a time and hit the delete option. Well, that's when I tried to use the hub's new pinch selection option to "hide" my read messages. I then held the date line to select all the previous messages and hit the delete option which asked my if a really wanted to delete those messages. I confirmed by choice and poof! nothing happened. I tried several times to no avail, even trying with flagged messages. It looks like you can't delete messages while in Pinch Selection view if you select them via the Select previous (hold date line) method. It does work if you select/multi-select the messages manualy but what's the point then?....
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fpaquin wrote:
that should be the point of the pinch selection criteria and you're select by sender.... let's see if anyone can reproduce the "bug" on their handsets or better yet, BlackBerry confirms it's a bug or poor design......
when I pinch and hold a date bar, I get the trash can... do you not?
fpaquin wrote:
Yup, that's the tedious way I've always used, ok for a few emails, unacceptable for hundreds of emails.....
Oh, yea for hundreds. Do you get hundreds each day you need to delete?
Once you get caught up on your deleting, then your daily upkeep should be a reasonable low effort.
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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hi
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beesani
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Message was edited by: Ingo2711

Can't delete some facebook messages from hub

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