Can't detect Zen Micro Ph

Hello!
I have installed my Zen Micro Photo (on WinXP) like I should, but I can't find my Zen Micro Photo in "Zen MicroPhoto Media Explorer". What is wrong? First I installed the software, than I connected the player but still is says "Deviced Connected: 0".
This is what I installed:
- Creative Zen MicroPhoto
- Media Toolbox
- Creative MediaSource
- Creative Removable Disc ManagerMessage Edited by lonni on 0-29-2005 04:03 PM

does the micro say "docked" on it's if not then its not being dected by the computer, sometimes when this happens i open up windows media player 0 and i select the "sync" tab, windows will then check for an external hardware device (micro) and find the micro. It works everytime for me i'd give it a try. if you connect your micro and it tells you that there windows has found new hardware then the drivers arn't installed correctly.
good luck
black zen micro 5gig sony MRD-ex5's & 7's

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